Cisco Webex Suite - the only collaboration solution you need
Updated June 04, 2025

Cisco Webex Suite - the only collaboration solution you need

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Webex Calling

I use Webex Calling to collaborate with my team in different offices. I use it on the laptop but also on my cell phone, it provides the same number where people can contact me. The application also allows me to chat to my colleagues and share files. I can transfer my meeting from the cell phone to the meeting room seamlessly.

Pros

  • Setting up the meeting
  • Sharing screens
  • Recording and transcribing

Cons

  • Being able to share files
  • Improve the launch time of meetings
  • One click exit from meetings
  • Ease of use, happier employees
  • Integrated with our VC solution
  • Easy to administer
I love the seamless experience when using the end-to-end Cisco Webex suite. I can talk to people on the cell phone, and then transfer the call to my Webex meeting room to continue the discussions. The integration with Webex Contact Center provides a single platform for customers to contact us.
It works well as a collaboration solution on our laptop, integrates seamlessly with our Video Conferencing solution and our contact center solution. The Webex Meeting room provides excellent video conferencing technology, the video is crisp and the audio is crystal clear. The Webex Teams allows us all to collaborate and share files.
The Cisco video conferencing hardware is a big differentiator. It provides excellent video and crystal clear sound quality for both sides. The interoperability between the solution is important. It allows us to work with other business units that are using MS teams. The Cisco Webex suite provides what you need in an enterprise environment.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Being able to join calls remotely, and then transfer it back to laptop when required. I can use the application to communicate to others using team chat and also share files. The collaboration feature is top notch, I get huge productivity improvement using the it across the different teams in multiple offices.

Webex Calling Feature Ratings

Hosted PBX
10
Directory of employee names
8
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Business SMS/External Messaging
9
Mobile app for iOS
10
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
9
Record meetings / events
9
Desktop sharing
10
Live chat
9
User authentication
9
Participant roles & permissions
9
Centralized communications management
10
Team messaging
10
Team document sharing
6
Call and meeting analytics
8

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