Cisco Live 2025
June 16, 2025

Cisco Live 2025

Seth Sherman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

we are using Webex Calling for our knowledge and remote workers. It provides easy authentication rather that relying on MRA.

Pros

  • provisioning
  • ease of use
  • AI integration

Cons

  • ability to see Webex Calling app registered device in Control Hub
  • This would reduce the cost and need for hardware to support remote workers
E911 and call recording in the cloud
it is easy to integrate features that benefit user productivity

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Webex Calling has resolved issue with user authentication issue with MRA.

Webex Calling Feature Ratings

8.0
Directory of employee names
8
7.5
Answering rules
8
Voicemail Transcription
7
10.0
Mobile app for iOS
10
6.5
High quality audio
6
High quality video
7
9.7
Calendar integration
9
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
8.0
Live chat
8
7.5
User authentication
8
Participant roles & permissions
7
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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