Why and why not?
April 11, 2017

Why and why not?

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Expense

Overall Satisfaction with TriNet

We rely solely on TriNet for HR and their platform for all payroll and payroll tax related matters.
We use TriNet for Payroll, HR guidance and processing of employee reimbursements across the whole organization. Business problems [it addresses] - Processing of payroll, payroll tax requirements, HR policies, time off tracking, and systematic/timely reimbursement of employee reimbursements.

Pros

  • Systematic way of handling and timely payment of reimbursements.
  • Platform for handling payroll and payroll tax needs is solid. Reporting is okay.
  • HR support is so-so but better then nothing.

Cons

  • Creating custom payroll reporting is daunting.
  • At times get contradictory advice from within TriNet.
  • Not current on changes on HR and other issues that could affect clients Finances. Needs to be more proactive with guidance concerning payroll matters.
  • We don't have to worry about anything to do with payroll meaning we can focus more fully on our core business.
  • We like the way we reimbursements are handled and how it is integrated with our accounting system - QuickBooks Online.
  • Not sure if TriNet can scale along with our growth. What if we decide it is time to bring HR internally? We would not want to pay extra for services we no longer need - services that are bundled with the cost of going with a PEO.
I have not used any other PEO as extensively.
[TriNet is well suited for] Handling of all payroll and payroll tax matters [and] handling of reimbursements and repository for associated data. HR support needs improvement.

TriNet Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
5
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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