Event Monitoring Software add automation to incident management across an IT infrastructure and applications by logging events and organizing alerts so that managers are aware of changes in metrics that signal meaningful performance change.
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Event Monitoring Software automatically collects, consolidates, displays, files, and manages system messages and incident logs. Event Monitoring Software can quickly and reliably handle these processes in order to reduce the number of system event alerts. This allows users to focus their attention on urgent or unique system tasks. The alerts managed can include mundane event logging, hardware performance, network performance, cloud monitoring, and security protocols. If there is an issue with any of these, Event Monitoring Software allows users to hone in and apply fixes without sifting through other events.
The increased visibility offered by Event Management Software allows IT personnel to easily maintain service levels. Event Monitoring Software can also address wrong, misfiled, or redundant incidents. This not only reduces the amount of event noise but also allows specialists to deal efficiently with direct threats such as malware or security breaches. This makes it easier for normal service operations to be quickly restored after downtime and disruption.
Event Monitoring Software shares many of the features you can find in IT alert management software, log management tools, observability tools, and security information and event management software - namely increased security performance, network management, alert management, and log control. Event Monitoring Software combines while also autonomously handling routine events, clear low- or non-priority alerts, and maintaining regular service so your IT team can focus on urgent or specific issues. All-in-one, centralized service portals are also commonly used to handle these tasks.
The most common event monitoring software features are:
These are the most common comparisons you’ll need to make to pick the best Event Monitoring Software product for your business:
System needs. Whether you are using a cloud-based or on-premises system, you’ll need to determine which Event Monitoring Software works best for you. Some solutions, such as Datadog, are designed specifically to address issues in the cloud and thus have limited ability to monitor hardware. ScienceLogic SL1 monitors hardware, hybrid, and multi-cloud systems, but its price point may be too high for some businesses.
End-user. You’ll want something simple to use for anyone who may be interacting with the systems you’re using. Simple user interfaces and mobile app accessibility provided by Datadog make this possible for cloud-based systems with customer-facing websites, as they can include ways for external users to submit issues. If you have a large IT department, you may want the simple user interface provided by ScienceLogic SL1, as it will help new team members quickly adapt to established workflows with little issue.
Third-party integrations. While most Event Monitoring Software has support for third-party extensions to some extent, you’ll want to determine how integrated you want your event logging software to be. SolarWinds provides many fully-integrated features but the number of third-party extensions it can support is comparatively limited. This makes it a great solution if you’re looking to establish a new workflow, or if you want to reduce reliance on third-party extensions. Some Event Monitoring Software - xMatters, for example - can be a third-party integration that works with established tools, making it a great option if you’re looking to add a new tool to work alongside other IT solutions.
Security features. Because Event Monitoring Software manages error alerts and system logs, they can help tackle security issues. Each solution varies in this regard. Depending on your security needs, you may want to consider ScienceLogic SL1, as they offer robust security features such as integrated IP address monitoring, disaster recovery, and user credential management. SPLUNK offers security system analysis for additional fees, making it a more cost-effective option if you find that you may not need this kind of support after all.
Agentless operations and machine learning. Most likely, the biggest sell of Event Monitoring Software may be that it can autonomously handle everyday IT tasks. The degree to which you want the software to learn and adapt on its own may be a major factor. Some vendors have a larger AI and machine learning toolkit for more efficient agentless operations. BigPanda has expansive machine learning features that allow it to quickly adapt to new and current workflows. xMatters offers automatic event correlation, giving it stronger decision-making capabilities to better present new or unique threats to your team.
Event Monitoring Software pricing is usually offered in a per-month subscription model or as a one-time perpetual license purchase. Beginning subscription models range between $15.00 and $2700.00 per month, with pricing scaled for storage and the number of users. Perpetual licenses can range between $9,000.00 and $25,000. There are a handful of free open-source options that can integrate with other software to provide coverage while addressing cost concerns. Most vendors offer free trials and demos.
If you’re interested in the AI and machine learning capabilities of some event monitoring software, these may be helpful for you:
The most popular Event Monitoring Software products are: