EZ Texting is a useful tool for communication | TrustRadius

Overall Satisfaction with EZ Texting

Use Cases and Deployment Scope

I use EZ Texting to alert patients of changes to the schedule or to simply remind them of my services

Pros and Cons

Pros

Easy to add clients
Reviewing the status of the campaigns
Responding to texts

Cons

There should be a do not reply button.

Return on Investment

It has awoken some dormant patients
Better response than emails

Usability

9

I didn't struggle with trying to find anything and the dashboard is easy to navigate

Key Insights

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

Other Software Used

Online car Booking software, Google Workspace, ChatGPT

Likelihood to Recommend

One issue I have is that people tended to continue conversations which wasn't the intent of the text. This ends up costing more money

Comments

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Kelly Key
(Vendor Representative) commented 2 years ago
Hi David, Thank you for sharing your experience with EZ Texting! We're thrilled to hear that it's been helpful in alerting patients of schedule changes and reminding them of your services. As for the unintended continuation of conversations, we understand your concern and are here to help optimize your messaging strategy to minimize costs. Please feel free to reach out to our support team at Answers@EZTexting.com for assistance with managing conversations more efficiently. Thanks again! We're grateful for your feedback.