EZ Texting

Score8.8 out of 10

374 Reviews and Ratings

What is EZ Texting?

EZ Texting provides businesses and organizations with a text marketing solution, including features and integrations to keep conversations going. The solution can be used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.

EZ Texting Key Features

EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:

Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.
Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.
Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.
Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.
Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.
MMS Edge: Enhanced Image Library + Editor powered by Shutterstock
Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.
Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.
Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.
Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.
Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.

Categories & Use Cases

Media

where the user can view recent activity, upcoming campaigns, and access AI Assistant.

the enhanced Image Library + Editor powered by Shutterstock, which includes 450+ million free images and 20k design templates to create more scroll-stopping texts.

the upgraded AI Compose - Used to create engaging messages with emojis, helpful templates,, easy editing, and Spanish translations.

workflows. These are used to send texts triggered by actions and events to boost engagement and drive conversions. With a drag & drop editor, technical expertise or code is never required.

delivery confirmations, as well as where the user can check on bounce rates and view opted-outs.

1 / 5

Verified User

Manager in Corporate (10,001+ employees employees)

Use Cases and Deployment Scope

I use EZ texting to sent payment reminders to my customers they now received the reminder and are happy with this tool

Pros

It is a friendly platform and easy to use
Have a very quick response and great people for customer service
variety of products
Especially the workflow option is amazing

Cons

For now, I have no recommendations

Return on Investment

Increase revenue from my customers
Setting reminders for my customers helps a lot

Usability

Alternatives Considered

EZ Texting

Ginger Davis View profile

Owner/Instructor in Professional Services at Heartland CPR (formerly Custom Training Solutions) (11-50 employees employees)

Use Cases and Deployment Scope

We were looking for a solution to replace Zipwhip when it was purchased by Twilio and no longer offered and affordable solution to texting customers from our own business number. My only complaint is that we weren't told that texting from OUR NUMBER was more of a courtesy "sprinkle on the donut" than the regular means of use. They assigned us an arbitrary phone number, then we added ours as the default but when using the mobile app the past few months it ignores the default number; when using on a desktop you an easy select which number to text from though. This is something that previously worked and no longer does...when we called to find out why, we were told that using it in that way wasn't really possible because they were still beta testing it or something like that. Once that gets resolved, it'll be a a great tool.

Pros

easy to use
don't have to disclose our personal cell numbers to customers
customers can text using our landline number

Cons

the mobile app functionality

Return on Investment

cost effective solution
ability to text customers without disclosing our cell numbers

Usability

Alternatives Considered

Twilio Zipwhip (discontinued)

Other Software Used

Cognito Forms, QuickBooks Online

Stacy Medema View profile

Marketing + Creative Manager in Marketing at DecisionOne Dental Partners (201-500 employees employees)

Use Cases and Deployment Scope

EZ Texting allows us a platform to communicate with our team members. We have 37 locations and most of our team members are not in front of their computers all day and are not the best at checking emails. By being able to text them we can communicate important information and know that it will be viewed.

Pros

Texting a large group
Creating subsets to text groups within a group
Easy to upload new employees
Easy to remove former employees

Cons

Easier way of uploading lists to already include them in sub groups
Sometimes character counts get confusing

Return on Investment

Saves us time when sending messages
Helps better spread our message
Makes it easy to text out a link

Usability

Alternatives Considered

ClickSend

Other Software Used

ReviewTrackers, Demandforce, Adobe Illustrator CC, Adobe PhotoShop, Adobe InDesign

David Boswell View profile

Director of Operations in Professional Services at Ambassador Property Management (1-10 employees employees)

Use Cases and Deployment Scope

Our organization uses EZ Texting to communicate with our tenants, owners, vendors, and affiliates. This tool has proven to cut down on endless emails and provide faster service options to our clients.

Pros

Response times are amazing
Customer Satisfaction has drastically increased
Time Consuming email responses and repeat phone inquiries and decreased

Cons

None at this present time.

Return on Investment

Client onboarding processing
Client retention
Growing your network

Usability

Floyd Bobo View profile

Cheif Technology Officer in Information Technology at Bobo Data Systems (1-10 employees employees)

Use Cases and Deployment Scope

I use it to share communications and reminders with Church Members. It helps to centralize communications with groups that are targedted which make communciations easy for our communications team. I love EZ Texting and its easy to use dashboard and features. I would recommend using the tool for any size organization for quick and easy communictions. Bobo Data Systems

Pros

Straight forward UI/UX
Easy user platform to quicky addd users and groups

Cons

I would like to see AI added to the platform to communication and manage with speech

Return on Investment

ROI is Great
Helps me to easily deliver messaging and schedule communications

Usability

Other Software Used

Intuit Mailchimp

Twilio

SimpleTexting

Attentive Mobile

EZ Texting

What is EZ Texting?

Categories & Use Cases

Media

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Related Products