EZ Texting is worth the money | TrustRadius

Overall Satisfaction with EZ Texting

Use Cases and Deployment Scope

We use EZ Texting to fill our appointment books during slow weekdays as well as answer inquiries about our spa and book appointments.

Pros and Cons

Pros

sends mass texts
coverts our landline and makes it textable
good customer service

Cons

using on PC, texts are not appearing right away
need to constantly refresh my computer screen - easy to miss a text
cost too much to use emoji or a MM files

Return on Investment

ROI is definitely justified.

Usability

8

just because need to constantly update the screen on my PC to check if any texts came in.

Key Insights

Do you think EZ Texting delivers good value for the price?

Yes

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

Likelihood to Recommend

mass texting - great . Easy communication with customers.

Comments

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Kelly Key
(Vendor Representative) commented 2 years ago
Thank you for your feedback! We are thrilled to hear that you are able to book appointments and easily communicate with customers through text. We don't want you to miss a single incoming text! If you're up for it, please reach out to Answers@EZTexting.com so that we can learn more about your experience with the Inbox. Our support team can also walk you through the steps to enable text forwarding if that would be helpful. Thank you again for your review.