Concur Expense never lose another expense report again
Updated November 17, 2020
Concur Expense never lose another expense report again
Score 8 out of 10
Vetted Review
Verified User
Software Version
Expense
Overall Satisfaction with Concur Travel and Expense
Concur Expense is being used through our whole company to be able to submit and track expenses throughout the company. We used to use an Excel sheet for tracking and each user would submit their own sheet. Using Concur allows us to correctly track which department is expensing what along with each user is able to track the status of their expense. Nothing has gotten lost in the steps of approval.
Pros
- Ease of use
- Able to customize expense categories
- Email reminders if something has not been approved
- Easy to track past expenses - that way we can track changes in prices on certain items and perhaps choose a better vendor if we need to
Cons
- Sometimes the app will not upload pictures of receipts you take
- We have not lost as many expenses
- We can look back on old expenses without having to spend time digging through files
We really liked the ability to use a mobile app and chose Concur because some of our employees have used it before.
SAP Concur Attributes
Do you think SAP Concur delivers good value for the price?
Yes
Are you happy with SAP Concur's feature set?
Yes
Did SAP Concur live up to sales and marketing promises?
Yes
Did implementation of SAP Concur go as expected?
Yes
Would you buy SAP Concur again?
Yes
- The Web interface is easy to follow and read
- Walks you through submitting an expense
- Easy to see if I forgot to add a receipt or document to expense
- I cannot say that I have found anything to be difficult or cumbersome about using Concur Expense.
Product Benefits
- concur mobile
allows the use of the app on mobile devices
Using Concur Travel and Expense
50 - IT, NOC, field techs, call center management, sales teams, front counter personnel,training department, and each supervisor to get incentives for their team for performance.
2 - We have our accounting team that supports Concur. They make necessary changes on how we submit expenses including adding new categories.
- We use it to submit and track expenses
- We also use it to cut POs
- We have also used it to get reminders about when a PO is needed to bee issued
- The most useful is setting up a reminder to send out a PO to a vendor
- It will be easy to add more locations to our Concur expense setup if we expand as a company
Evaluating Concur Travel and Expense and Competitors
Not Sure
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
I would evaluate more products but I still think Concur was the right fit for the company.
Using Concur Travel and Expense
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
Yes - The only issues I have had in the past is the receipt or document I try to take a picture of with my camera to upload. I used to have to reinstall the app but I have not had any issues in a long time with that.
Concur Travel and Expense Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Comments
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