TrustRadius: an HG Insights company

Webexpenses

Score9.2 out of 10

1,180 Reviews and Ratings

What is Webexpenses?

Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs.

Read more details.

Media

Screenshot of the Webexpenses mobile app, that captures receipts instantly.
Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.
Screenshot of mileage tracking with Webexpenses.
Screenshot of a display of expense-related spend, reported and tracked with customisable reports.
Screenshot of the mobile app, where users' expenses can be built, submitted and approved.
Screenshot of Webexpenses payments and expense reimbursements.

1 / 6

Screenshot of the Webexpenses mobile app, that captures receipts instantly.

Top Performing Features

  • Employee Expense Reporting

    Allows companies to track employee expenses to make cost-effective decisions.

    Category average: 8.4

  • Electronic Funds Transfer

    Funds can be transferred via EFT as opposed to paper checks.

    Category average: 8.2

  • Payment Audit Trail

    Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

    Category average: 8.4

Areas for Improvement

  • Duplicate Bill Detection

    Detects duplicate invoices or expense reports to prevent double payments.

    Category average: 7.8

  • Financial Document Management

    Invoices, expense reports, and associated documents are stored within the platform for any future needs.

    Category average: 8.3

  • Advanced OCR

    Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.

    Category average: 7.8

Pros

  • User-friendly design and intuitive interface for expense submission
  • Efficient receipt capture and handling, including mobile functionality
  • Streamlined and clear expense approval workflows

Cons

  • Outdated and clunky user interface lacking modern features
  • Inefficient expense input process with excessive steps and poor dropdowns
  • Mobile application limitations, including restricted views and sync issues

Great Software

Use Cases and Deployment Scope

As an organization, we use Webexpenses for to track and manage personal expenses incurred on the job. The process allows for easy approval and personal tracking with the ability to provide detailed notes and attach the appropriate receipts. We appreciate there is no need for emails back and forth and lost information but rather quick notifications and payment.

Pros

  • Log of personal receipts
  • Predetermined approvers as per your login and role description

Usability

Alternatives Considered

SAP Concur

Webexpenses Review

Use Cases and Deployment Scope

We use it purely for filing, submitting and claiming expenses for our business spend.

I think from my point of view, there is little that needs to be changed. The only thing I feel would improve my experience of a user would be some slightly clearer instructions or guidance on how to submit claims. I tend to have to do it twice before my claim is approved.

Pros

  • Good Mobile App
  • Easy to upload receipts
  • Easy to input mileage/addresses

Cons

  • I don't feel there's much to change

Usability

Webexpenses Review

Use Cases and Deployment Scope

I like the easy read format of the receipts, the ability to add more than one to each line and the format of the app itself.
I would save sometimes the app stops you from submitting due to errors which could be clearer in what the errors are. but normally this is a user error and parameters are set by the company.

Pros

  • Receipt reading
  • Quick logging of claims on the go
  • Easy to use app

Cons

  • App can sometime restrict views for longer claims
  • The Desktop website could use a refresh
  • Clearer examples when parameters are breached

Return on Investment

  • Quick expense submission
  • On the go app
  • Great photo reading ability

Usability

Great product

Use Cases and Deployment Scope

I use Webexpenses to manage the refunds I need to request regarding my current position in the company. Any time I need to request the necessary refund, I submitted it through Webexpenses by opening the ticket to the responsible team.

Pros

  • It is very intuitive, easy to find the buttons where to open and submit
  • It is user friendly, has a nice interface which makes it easier to make the requests.
  • It is fast and efficient to use

Cons

  • I have not seen any potential area for improvement related to my daily uses

Return on Investment

  • To the business where I work I see the tool to be very useful and efficient

Usability

Laiany Lima Webexpense Review

Use Cases and Deployment Scope

We find it very helpful and convenient that the company offers refunds for any events or expenses incurred, as they compensate accordingly. The process is straightforward and user-friendly, providing clear instructions on the next steps to take. Additionally, there is a tour guide available to assist with any questions you may have.

Pros

  • friendly-workspace
  • guide tour
  • workflow easy and clear

Cons

  • attaching recipient
  • adding a description
  • adding an amount

Return on Investment

  • everything on one place
  • standard and effectiveness
  • save-time

Usability