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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $9

    per month

    Webexpenses

    Score9.2 out of 10
    N/AWebexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…

    $54

    per month (up to 15 users on the small business plan)

    Pricing
    SAP ConcurWebexpenses
    Editions & Modules
    Concur Travel and Expense
    $9.00
    per report (average price)
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP ConcurWebexpenses
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$250
    Additional Details
    More Pricing Information
    Community Pulse
    SAP ConcurWebexpenses
    Considered Both Products
    SAP Concur
    Chose SAP Concur
    SAP Concur has capabilities for all sorts of agencies from SMEs to global enterprise organizations and has robust backend integration tools for SAP and non-SAP services unlike alternatives like Webexpenses and FreshBooks.
    Incentivized
    Chose SAP Concur
    Webexpenses charges per user, so it can get very expensive for large organizations. However, Webexpenses does have superior mobile usability, with a convenient app with receipt upload function that can easily be done immediately after the receipt is issued. Webexpenses also has …
    Incentivized
    Webexpenses
    Chose Webexpenses
    I would say SAP Concur is slightly easier to use that Webexpenses
    Incentivized
    Chose Webexpenses
    For me, Webexpenses is slightly better than Concur, but I was not involved in selecting it over Concur.
    Incentivized
    Chose Webexpenses
    this platform was much easier to use. and the ledger was very helpful.
    Incentivized
    Chose Webexpenses
    The biggest difference between Webexpenses and Concur honestly lie in the simplicity of what is needed from the employee and their expenses. Concur asks for a lot of itemization sometimes and may even have to import other receipts and invoices that are spent by the employee and …
    Incentivized
    Chose Webexpenses
    Webexpenses is, from what I remember as it was about 6 years ago I used it, very similar to Concur. Find both easy to use.
    Incentivized
    Chose Webexpenses
    I am unable to provide any detail to this question as I have not used these products, but I am aware of these products and other applications.
    Incentivized
    Chose Webexpenses
    The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use.
    Incentivized
    Chose Webexpenses
    I much prefer Web Expenses to Concur. Although one functionality that Concur had, a user could email their receipts from the registered user email to Concur then these receipts would be available for the user add to their expense claim.
    Incentivized
    Chose Webexpenses
    Webexpenses is similar to Concur in its abilities to handle expense claims electronically and receipt photos. The interface has similar usability.
    Incentivized
    Chose Webexpenses
    Poorly. We will be looking at leaving Webexpenses for Concur in coming months. It will be nice to use a program that functions correctly and achieves the goals.
    Incentivized
    Chose Webexpenses
    The other tools mentioned are usually harder to understand and both are quite slow in performance. What I liked more was the direct connection to certain apps / providers like UBER that helped directly import receipts.
    Incentivized
    Chose Webexpenses
    Concur and Webexpenses are comparable but I feel like Webexpenses is simpler and easier to use.
    Incentivized
    Chose Webexpenses
    Much simpler interface and easier navigation within the app.
    Incentivized
    Chose Webexpenses
    plateform more user friendly
    Incentivized
    Chose Webexpenses
    It is much more user friendly. It has the ability to claim via the app. Expenses used to take so much time and now they don't.
    Incentivized
    Chose Webexpenses
    It is much less expensive and the interface is more intuitive.
    Incentivized
    Chose Webexpenses
    It's on a par with regards to general expenditure but appears to be more functional with regards to personal mileage expenses.
    Incentivized
    Chose Webexpenses
    Many companies have had their own internal systems created by their own depts, some were very basic. Webexpenses is more efficient and includes a lot more useful features than any system I have used in the past. I would say that Concur is about 'as good' but certainly no better …
    Incentivized
    Chose Webexpenses
    Cost and practicalities have been considered when evaluating products. the MS Excel workbook has been developed in-house over decades and used various techniques like pivot tables, dropping list, security locks and checkings, compilation of information, formatting before …
    Incentivized
    Chose Webexpenses
    Concur was so much harder to use, spent so much time switching between each page on the app it was frustrating at times.
    Incentivized
    Chose Webexpenses
    Concur has a better user experience, the user interface is more intuitive and mobile app is easier to use.
    Incentivized
    Chose Webexpenses
    I find Concur not perfect, but generally easier to navigate and use than Webexpenses from an end user perspective. Work effort was less likely to be lost in Concur vs. Webexpenses due to application bugs/crashes, and so on.
    Incentivized
    Chose Webexpenses
    I feel that Webexpenses provides a more easy interface. This leads to less time spent on capturing expenses and less error. In our Webexpenses setup there is less input than in the previous Concur setup. While this may limit some of the reporting capabilities it ensures that …
    Incentivized
    Chose Webexpenses
    Much easier to use than Concur.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    525 Answers
    94%
    Would buy again
    601 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    424 Answers
    98%
    Delivers good value for the price
    312 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    530 Answers
    96%
    Happy with the feature set
    623 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    278 Answers
    98%
    Lived up to sales and marketing promises
    197 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    309 Answers
    96%
    Implementation went as expected
    221 Answers
    Features
    SAP ConcurWebexpenses
    Expense Management
    Comparison of Expense Management features of SAP Concur and Webexpenses
    Feature
    SAP Concur
    8.3
    283 Ratings
    3% below category average
    Webexpenses
    8.5
    77 Ratings
    1% below category average
    Employee Expense Reporting8.3278 Ratings8.777 Ratings
    Corporate Card Reconciliation8.2203 Ratings8.438 Ratings
    Payment Management
    Comparison of Payment Management features of SAP Concur and Webexpenses
    Feature
    SAP Concur
    8.1
    239 Ratings
    1% below category average
    Webexpenses
    8.2
    70 Ratings
    0% above category average
    Customizable Approval Policies7.9204 Ratings8.153 Ratings
    Financial Document Management8.4171 Ratings7.737 Ratings
    Payment Status Tracking8.3208 Ratings8.266 Ratings
    Payment Audit Trail8.3187 Ratings8.648 Ratings
    Duplicate Bill Detection7.8166 Ratings8.038 Ratings
    Advanced OCR7.9147 Ratings7.825 Ratings
    Electronic Funds Transfer8.1138 Ratings8.735 Ratings
    User Ratings
    SAP ConcurWebexpenses
    Likelihood to Recommend
    8.3
    (758 ratings)
    9.1
    (733 ratings)
    Likelihood to Renew
    9.0
    (31 ratings)
    9.2
    (49 ratings)
    Usability
    8.5
    (74 ratings)
    9.1
    (732 ratings)
    Availability
    9.0
    (10 ratings)
    9.3
    (9 ratings)
    Performance
    9.0
    (7 ratings)
    9.6
    (8 ratings)
    Support Rating
    8.0
    (37 ratings)
    8.6
    (350 ratings)
    In-Person Training
    7.6
    (4 ratings)
    8.7
    (4 ratings)
    Online Training
    9.0
    (5 ratings)
    9.8
    (6 ratings)
    Implementation Rating
    9.0
    (10 ratings)
    7.8
    (19 ratings)
    Configurability
    9.0
    (5 ratings)
    6.4
    (9 ratings)
    Ease of integration
    9.0
    (49 ratings)
    7.3
    (3 ratings)
    Product Scalability
    8.0
    (49 ratings)
    9.3
    (9 ratings)
    Vendor post-sale
    5.0
    (6 ratings)
    8.7
    (4 ratings)
    Vendor pre-sale
    5.0
    (5 ratings)
    9.1
    (4 ratings)
    User Testimonials
    SAP ConcurWebexpenses
    Likelihood to Recommend
    SAP Concur
    SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
    Incentivized
    Read full review
    Webexpenses
    No answers on this topic
    Pros
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Webexpenses
    • imports credit card transactions from our corporate card program without issue
    • allows for easy set up of new users
    • is a very intuitive, easy to learn tool
    • has a very responsive support and customer service team
    • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
    • It is a very inexpensive product. Well worth the cost.
    Incentivized
    Read full review
    Cons
    SAP Concur
    • For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
    Incentivized
    Read full review
    Webexpenses
    No answers on this topic
    Likelihood to Renew
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Webexpenses
    No answers on this topic
    Usability
    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Incentivized
    Read full review
    Webexpenses
    Based on what I have used it for, it was very easy to use and navigate. The approval process was already setup on the back end so there was no confusion on my end. Notifications were sent to my email based on status which made it helpful to understand where an expense was in the process.
    Incentivized
    Read full review
    Reliability and Availability
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Webexpenses
    it is always available when I need it
    Incentivized
    Read full review
    Performance
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Webexpenses
    Some times image uploads can be slow and you have to alter the image resolution to increase the speed
    Incentivized
    Read full review
    Support Rating
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    Webexpenses
    No answers on this topic
    In-Person Training
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Webexpenses
    All went well.
    Incentivized
    Read full review
    Online Training
    SAP Concur
    I can use it after that training, so it fits the purpose.
    Incentivized
    Read full review
    Webexpenses
    No answers on this topic
    Implementation Rating
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Webexpenses
    As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
    Incentivized
    Read full review
    Alternatives Considered
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Webexpenses
    No answers on this topic
    Scalability
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Webexpenses
    because as the business has grown to has the user base
    Incentivized
    Read full review
    Return on Investment
    SAP Concur
    • Concur's automation has produced impressive efficiency improvements, which have decreased the time and effort required for expense management.
    • Manual errors and policy violations have decreased, which has led to cost savings.
    • We now adhere to corporate regulations better, which lowers risks thanks to Concur's policy compliance checker.
    Incentivized
    Read full review
    Webexpenses
    No answers on this topic
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

    Webexpenses Screenshots

    Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.