TrustRadius Insights for Webexpenses are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ease of Use: Users have praised the platform for its easy-to-use interface, making it simple to track and organize company expenses efficiently. The intuitive nature of the system helps users navigate seamlessly through expense management tasks.
Convenience in Expense Management: Reviewers appreciate the seamless process of entering information and applying receipts to expense claims, which aids in auditing expenses over time. This convenience streamlines their workflow and ensures accuracy in managing expenses.
Mileage Tracking Feature: The mileage tracking feature is particularly lauded by users for its ease of use and quick sign-off, enabling them to easily keep track of their expenses. This feature simplifies logging mileage data and provides a hassle-free way to monitor travel-related costs.
Sign off expenses, write my expenses. Quick to use and simple. It has all the details I need. The finance team have recommended it. I compared it to my previous package and it works well and looks nice and is easy to use. My colleagues also use Webexpenses, and I receive notifications; it works well. My manager is happy with it too and approves costs quickly and easily.
Pros
Easy to use.
Good notifications.
Easy to sign off.
Easy to see messages from colleagues.
Cons
Nothing comes to mind.
Cannot think of anything.
Likelihood to Recommend
Good to see when colleagues need expenses signed off, easy to complete, and easy to update.
We use Webexpenses for our engineers, who submit claims on a monthly basis.
It is usually easy to process a claim, we do have occasional errors, especially with mileage for company cars. This is always resolved by Webexpenses team.
We have been with Webexpenses for the past 4 years and we quite satisfied with everything.
Pros
User Friendly App
Chat
Keeping updated via Emails
Cons
Sage Integration
Allow different email address for users (can only use company name)
Likelihood to Recommend
I believe that Webexpenses will suit any business. We worked closely with the Webexpenses team to create our portals, and we are quite pleased with everything that we have achieved. Also, if there is any additional feature that we want to add this can usually be easily accommodated by Webexpenses.
VU
Verified User
Manager in Finance and Accounting (51-200 employees)
I use Webexpenses to get my expenses expensed as an employee, when i travel for work, be it food, travel expenses, city tax, VISAs, and so on: the list can be endless. I find it incredibly simple and easy to use and it has the perfect user interface and user experience.
Pros
User Experience
User Interface
Ease of Use
Cons
Maybe navigating between claims more easily
Navigation fluency/Speed
Likelihood to Recommend
It's great to handle expense claims
VU
Verified User
Employee in Research & Development (201-500 employees)
My company uses Webexpenses for mileage and for reimbursement. This helps the company keep track of what still needs to be approved, and what has been approved or needs adjusting. It also helps with being able to track all payments, etc. I would recommend this site any day, that is how much it has helped my company and I.
Pros
quick approvals
easy to understand and learn
great communication
Cons
having more notifications for manager approval.
i dont really know what else
that is how much i like Webexpenses
Likelihood to Recommend
I would recommend Webexpenses to a colleague as well as other companies. It makes it easier to see what has been spent and what still needs to get approved. It is also really easy to use and understand, no more how good or bad you are at working with technology.
I use Webexpenses to submit my expenses on a weekly basis. I am able to use it via a desktop site or on a mobile phone. My expenses are mainly made up of milage claims which Webexpenses work's out for me by inputting postcodes rather than needing to work out and input the amount of miles myself.
Pros
Working out Mileage
Upload receipts via mobile app direct to claim
Notifying me via notifications on my mobile when claims have been accepted then processed
Cons
It can be difficult to change the route on the map if the one it automatically uses is not necessarily the one you took
Likelihood to Recommend
Compared to the old system we previously used, Webexpenses is much easier to navigate and quicker to complete expense claims. I can upload receipts straight to the app from my phone rather than needing to scan things in or email them to myself to use a desktop site. I like getting notifications to let me know when the status of my claim has changed rather than needing to log on to check it.
We use it purely for filing, submitting and claiming expenses for our business spend.
I think from my point of view, there is little that needs to be changed. The only thing I feel would improve my experience of a user would be some slightly clearer instructions or guidance on how to submit claims. I tend to have to do it twice before my claim is approved.
Pros
Good Mobile App
Easy to upload receipts
Easy to input mileage/addresses
Cons
I don't feel there's much to change
Likelihood to Recommend
I think it's a straightforward and fairly easy tool to use to add receipts, link them to a claim and then submit. I don't feel like there's much from a Webexpenses point of view that needs addressing. Maybe some better link between the company to the platform to ensure nothing can be missed before submitting.
At my previous work, submitting expenses meant dealing with physical receipts and filling out paper forms; in other words, it was slow and frustrating.
At my current company, Webexpenses make the process much easier and more efficient.
I use it to submit all refundable expenses for reimbursement, and the platform is clear, quick, and easy to navigate. Uploading receipts, categorizing costs, and tracking approvals are all straightforward. It saves time and reduces back-and-forth with finance.
For my use case as an employee, it simply works well.
Pros
Receipt upload: Webexpenses makes it really easy to snap a photo of a receipt and upload it.
Expense categorization: it allows me to quickly select the correct expense category (travel, meals, etc.)
Live tracking and approval flow: I can see exactly where my expense report is in the approval process: who's reviewing it, what stage it's at, and when I'll likely get reimbursed.
Cons
Too many separate steps: creating an expense requires going through multiple sections: title, expense details, then uploading receipts in a different area. It would be more efficient if it were all in one place.
Limited bulk options: if you have several expenses from the same trip or day, for example, there's no quick way to upload or process them all at once. You have to do each one individually, which is repetitive and time-consuming.
Lack of auto-fill from receipts: even when uploading clear digital receipts, the system doesn't extract or suggest the merchant's name, date, or amount. Adding some OCR could save time and reduce manual errors.
Likelihood to Recommend
Webexpenses is especially useful for recurring submissions like learning budget reimbursements.
When I paid for an online course to develop my skills, I just uploaded the invoice and proof of payment and entered a few details, and that was it—no back-and-forth or extra forms. The process was straightforward and smooth, and I could follow the status of my claim directly from the platform without needing to email Finance.
Overall, it’s well suited for employees like me who need a simple, no-hassle tool to manage these regular reimbursements.
I as an employee use Webexpenses to submit claims for business-related expenses such as travel, meals, fuel, accommodation, or office supplies. I can do this via desktop or mobile app by uploading receipts, categorizing expenses, and adding notes. Submitted expenses go through an automated approval workflow. Managers are notified and can review, approve, or reject claims, ensuring accountability and policy compliance.
Pros
Approval Workflow
Policy Enforcement
Integration with Finance Systems
Cons
The platform needs re-organization
The platform needs new design
The platform needs inclusion of A.I
Likelihood to Recommend
Submitted expenses go through an automated approval workflow. Managers are notified and can review, approve, or reject claims, ensuring accountability and policy compliance. Webexpenses can be integrated with accounting and payroll software (like Sage, SAP, or QuickBooks) for seamless processing and reporting. Finance teams can generate reports to track spending by category, department, project, or employee, allowing better budget control and forecasting.
