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Text-Em-All

Score9 out of 10

303 Reviews and Ratings

What is Text-Em-All?

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Read more details.

Media

Screenshot of broadcast creation.
Screenshot of the interface to add contacts.
Screenshot of where to broadcast results.
Screenshot of broadcast details.
Screenshot of the contact management interface.
Screenshot of two-way conversations.

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Screenshot of broadcast creation.

Top Performing Features

  • Mass Notification

    The system allows for the quick and simultaneous delivery of emergency notifications to a large number of recipients.

    Category average: 9.1

  • Emergency Contacts Database

    Stores and organizes contact information for recipients, allowing for easy management and retrieval of contact details during emergencies.

    Category average: 9.1

  • Two-Way Communication

    Enables recipients to respond to notifications or provide feedback, allowing for interaction and further information exchange during emergencies.

    Category average: 8.7

Areas for Improvement

  • Mobile Notifications

    Supports mobile devices and provides mobile apps for users to send and receive notifications on the go.

    Category average: 6.7

  • Notification Reporting and Analytics

    Provides data and insights on notification delivery, recipient engagement, and response rates for evaluation and improvement purposes.

    Category average: 6.4

  • Multi-Language Support

    Supports sending notifications in multiple languages to accommodate diverse recipient demographics.

    Category average: 6.1

Who Buys & Uses Text-Em-All

Text-Em-All Review

Use Cases and Deployment Scope

I appreciate the Text-Em-All app for the purpose of being able to communicate with staff quickly & efficiently. We often rely on email for communication at my organization, & not all staff participate in email conversations, or have access to email. It is nice to have the texting capability to reach everyone!

Pros

  • Allows me to communicate staff quickly & all at once
  • User Friendly
  • Mostly Cost Effective

Cons

  • Extending word count past
  • An app that can be downloaded on mobile phones

Most Important Features

  • Allows for quick sending/response time
  • Mass communication

Return on Investment

  • Saving time when reaching large groups
  • Allows me to not have to use my personal number for communication purposes

GETTING MESSAGES TO 100 EMPLOYEES WITH EASE.

Use Cases and Deployment Scope

I use Text-Em-All to communicate everything with my employees, from weather delays to essential company events. I love the ease of using the product! I am a huge fan and will continue using it to relay messages to my employees! My employees will even respond with sweet messages to me!

Pros

  • Creating contacts list to easily "grab" who you need to text.
  • Allowing enough space to get the message across.
  • Editing, adding and deleting contacts...its so easy!

Cons

  • Use of emojis.
  • Package deals.
  • Maybe some kind of different font or something to make the text stand out when it arrives to employees.

Most Important Features

  • Easiness.
  • Contacts list.
  • Pricing

Return on Investment

  • Time saving reaching mass group at one time.
  • Easiness of receiving responses.
  • Cost effectiveness.

Good Program for the Money & Ease of Use

Use Cases and Deployment Scope

We chose Text-Em-All during the 2020 COVID shutdown to be able to communicate quickly with all of our Team Members. After we reopened and are back in the office, Text-Em-All is much more efficient and effective to communicate with our Field Team as they do not have quick access to computers or emails. We have been able to set up the groups within the system which makes a quick text communication with certain Team Members easy.

Pros

  • Ability to set up groups and have Team Members assigned to multiple groups.
  • Quickly able to add or delete Team Members
  • Easy to follow "instructions" to create a broadcast.
  • Email communication when a broadcast is sent successfully or if there are issues with the broadcast.
  • Quick and easy to add credits.

Cons

  • When a Team Member texts back to the number provided by Text-Em-All, I may not see the response until days later.

Most Important Features

  • Accessibility
  • Affordable
  • Efficient

Return on Investment

  • See previous responses
  • See previous responses
  • See previous responses

Other Software Used

Paylocity, Barracuda Email Security Gateway

Solid value!

Use Cases and Deployment Scope

We need to get the word out. Quick. Across a variety of communication outlets. Whether text or calling, Text-Em-All has proven itself to be a great fool for our church. Not long ago, we had a larger than expected snowfall and for safety reasons, our members needed to know that our activities had been cancelled. Within 5 minutes, everyone was notified and all is well. I've used this tool for reminders, emergencies, and for sharing important information. The cost is very reasonable and the interface is easy to use and intuitive. A solid product for just about any size organization. Highly recommend!

Pros

  • Cost effective
  • Quick communication
  • Easy-to-use
  • Intuitive

Cons

  • A better app would be helpful

Most Important Features

  • Cost
  • Speed
  • Ease of use

Return on Investment

  • People tend to open and respond to this medium vs. Email

Other Software Used

Intuit Mailchimp

Great System that's Easy to Use!!

Use Cases and Deployment Scope

We used text-em-all to send out different call/ training reminders to our team of agents. We are a life insurance agency.

Pros

  • Great customer service
  • Fair Pricing Plans
  • Easy to Use Interface

Cons

  • No Emojis

Most Important Features

  • Ease
  • Quick Scheduling
  • Templates
  • Pricing Points

Return on Investment

  • attendance of training calls
  • onboarding retention