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Okta

Score9 out of 10

538 Reviews and Ratings

What is Okta?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

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Categories & Use Cases

Videos

Okta Key Features

Learn about the best (and worst!) features Okta has to offer, as determined by TrustRadius' reviewers.
Based on 538 ratings of Okta's features
View all Okta features

Top Performing Features

  • ID-Management Access Control

    Authorization or restriction of access to information depending on role

    Category average: 8.9

  • ID Management Single-Sign On (SSO)

    The ability to login to the system once, gaining access to all systems without the need for logging in again

    Category average: 9

  • Account Provisioning and De-provisioning

    Capabilities for creating user accounts based on roles, group memberships and business processes

    Category average: 8.5

Areas for Improvement

  • Multi-Factor Authentication

    Using multiple, independent components to gain access

    Category average: 8.6

  • ID Risk Management

    Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences

    Category average: 8.3

  • Password Management

    Self-help capabilities the help users recover forgotten passwords, etc.

    Category average: 8.6

Who Buys & Uses Okta

Okta Reviews

What users are saying about Okta.
View all Okta reviews

Pros

  • Centralized Single Sign-On (SSO) for diverse applications
  • Robust Multi-Factor Authentication (MFA) and security features
  • High platform reliability with minimal reported downtime

Cons

  • Limited or challenging integrations with some third-party tools
  • User interface can be complex or overwhelming for some administrators
  • Authentication process issues, including frequent push notifications and rigid password rules

Okta- Singing in one day at a time

Incentivized
Verified User
Engineer in Sales (10,001+ employees)

Use Cases and Deployment Scope

For single Sign on, it hels me access Hundreds of apps from a single source, its great since i dont have to login to each and every single app every time i login, just 1 login and i can access all the applications which is great. In my earlier organisations i had to remember multiple passwords but now its very simple.

Pros

  • Multi App logins
  • Single sessions for entire day
  • Awesome security
  • Good interface easy to use

Cons

  • You can increase the time it stays logged in or provide user that option to set the time
  • Built in password manager would be amazing, the current capabilities are bad
  • Dark mode is missing need it asap

Return on Investment

  • Increased user productivity
  • Faster logins
  • Simplified login process

Other Software Used

Slack, Navan, Pluxee Employee Experience Platform

Simple tool, integration with multiple apps using SSO

Incentivized
Verified User
Consultant in Information Technology (1001-5000 employees)

Use Cases and Deployment Scope

I use Okta in my organization to view my incentive statements , plan summary with detailed view on commission rates that include billable hours , service billings ,service revenue ,Global service rate table, Services CB over achievement and service revenue over achievement. Okta via Xactly docs intiates the workflow for awaiting approval task for which you also receives reminders to approve official documents of organization.

Pros

  • Login process is single sign on which means if I login to Okta I access other official stuff like UKG, outlook , slack etc.
  • Multifactor authentication that prevents from phishing for example employee is working from remote location and location is being changed system sends notification for 2 step verfication which is great feature .
  • Automated HR to Employee workflows for approval .

Cons

  • Reporting is average -risk of missing important stuff during audits.
  • Sometimes I felt workflow is a bit slow
  • MFA sometimes doesnt work as expected and you get to verify repititively

Return on Investment

  • With SSO we just need to login onces , instead of logging in multiple apps which is time consuming.
  • IT onboarding process has reduced the time to atleast 30% with smooth system integration
  • MFA will take care of any data breach happening which is a smaller step to see but plays a bigger role in RoI.

Alternatives Considered

UKG Pro

Other Software Used

UKG Pro, Microsoft 365, Salesforce CRM Analytics

Solid IAM platform to apply security policies consistently

Incentivized
Bridge Fraser
Senior Director Human Resources in Human Resources at Durango Coca-Cola Bottling Company (51-200 employees)

Use Cases and Deployment Scope

It provides a single point of management for user identities, allows us to utilize SSO user groups to access applications easily, and we particularly appreciate the ability to enforce consistent password policies that have led to a significantly increased operational efficiency, a stronger security posture, and a much simpler, more scalable access management experience.

Pros

  • Enforces security policies like MFA and disk encryption on Macs and Windows devices.
  • Simplifies account setup, deactivation, and password resets.
  • The Zero Trust features greatly strengthen our security.

Cons

  • The initial setup, especially migrating existing users and devices requires a bit of planning.
  • Sometimes it can be inconsistent with how things work successfully.
  • More integrations are needed for this product.

Return on Investment

  • Unified credentials for users across Windows, Google Workspace, M365, AWS, etc.
  • Serves as our go-to cloud directory.
  • Managing company devices from one dashboard saves so much time.

Alternatives Considered

Google Authenticator and ID.me

Other Software Used

Articulate 360, Everstage, Conga Composer

Excellent tool helps and makes my life easier

Incentivized
Juan QuezadaView profile
QA Engineer in Engineering at MNTN (501-1000 employees)

Use Cases and Deployment Scope

Okta helps our team to manage all the apps for all the everyday operations, from technical tools, or hr, management, or money stuff. it is centralized and easy to follow up. Update or request new permissions, I think that the usage of this tool has enhanced the everyday life of our organization. Thank you Okta

Pros

  • Easy finding new apps
  • easy requesting permissions
  • centralized organization of tools

Cons

  • it seems like a smooth app
  • more details on the available app
  • like details, numbers and permissions

Return on Investment

  • easy manage apps
  • easy find what I need to use
  • easy request permissions

Other Software Used

Rippling, AssemblyAI

Robust tool to successfully complete authentication across multiple apps and support smooth SSO flow

Incentivized
Hemant Salunkhe
Sr. Associate Human Resource in Human Resources at Schreiber Dynamix Dairies Limited (201-500 employees)

Use Cases and Deployment Scope

I use Okta to manage to manage multiple logins to my company apps and it has helped us centralize user authentication and improve security within the company through SSO and MFA. It’s integrations establish secure connections between Okta and other applications, ensuring user data is protected during authentication and authorization.

Pros

  • Single Sign On
  • Zero trust network
  • Identity and role management

Cons

  • Signs out very frequently
  • There are a lot of options
  • The UI needs a little redesign

Return on Investment

  • Automation of user provisioning and deprovisioning reduced IT costs
  • The MFA lowered breach risk for all employees.
  • Automated account setup speeds up employee onboarding

Alternatives Considered

IBM Verify

Other Software Used

Cisco AnyConnect, IBM Video Streaming, SAP SuccessFactors HCM

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