TrustRadius: an HG Insights company

EZ Texting

Score8.7 out of 10

374 Reviews and Ratings

What is EZ Texting?

EZ Texting provides businesses and organizations with a text marketing solution, including features and integrations to keep conversations going. The solution can be used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.

Read more details.

Categories & Use Cases

Media

Screenshot of where the user can view recent activity, upcoming campaigns, and access AI Assistant.
Screenshot of the enhanced Image Library + Editor powered by Shutterstock, which includes 450+ million free images and 20k design templates to create more scroll-stopping texts.
Screenshot of the upgraded AI Compose - Used to create engaging messages with emojis, helpful templates,, easy editing, and Spanish translations.
Screenshot of workflows. These are used to send texts triggered by actions and events to boost engagement and drive conversions. With a drag & drop editor, technical expertise or code is never required.
Screenshot of delivery confirmations, as well as where the user can check on bounce rates and view opted-outs.

1 / 5

Screenshot of where the user can view recent activity, upcoming campaigns, and access AI Assistant.

Who Buys & Uses EZ Texting

EZ Texting Reviews

What users are saying about EZ Texting.
View all EZ Texting reviews

EZ Texting Positive Experience

Incentivized
David BoswellView profile
Director of Operations in Professional Services at Ambassador Property Management (1-10 employees)

Use Cases and Deployment Scope

Our organization uses EZ Texting to communicate with our tenants, owners, vendors, and affiliates. This tool has proven to cut down on endless emails and provide faster service options to our clients.

Pros

  • Response times are amazing
  • Customer Satisfaction has drastically increased
  • Time Consuming email responses and repeat phone inquiries and decreased

Cons

  • None at this present time.

Return on Investment

  • Client onboarding processing
  • Client retention
  • Growing your network

Usability

EZ Texting An Easy Choice

Incentivized
Floyd BoboView profile
Cheif Technology Officer in Information Technology at Bobo Data Systems (1-10 employees)

Use Cases and Deployment Scope

I use it to share communications and reminders with Church Members. It helps to centralize communications with groups that are targedted which make communciations easy for our communications team. I love EZ Texting and its easy to use dashboard and features. I would recommend using the tool for any size organization for quick and easy communictions. Bobo Data Systems

Pros

  • Straight forward UI/UX
  • Easy user platform to quicky addd users and groups

Cons

  • I would like to see AI added to the platform to communication and manage with speech

Return on Investment

  • ROI is Great
  • Helps me to easily deliver messaging and schedule communications

Usability

Other Software Used

Intuit Mailchimp

Easy to use convenient and does exactly what you need it to do.

Incentivized
Verified User
Employee in Human Resources (51-200 employees)

Use Cases and Deployment Scope

We use EZ Text for our emergency messaging system. EZ Text allows us to reach all of our employees via text quickly and simultaneously in case of an emergency. This is helpful for us so that employees don't have to check their email before coming into work and can receive the information directly on their phone. We use EZ Text only for emergencies, ex, office closures in case of bad weather, etc.

Pros

  • Easy to use and manage.
  • Cost effective.
  • Quick and reliable.

Cons

  • Being able to send a group message directly from the inbox.
  • Setting up text templates takes a minute to figure out.
  • Additional integrations for contact upload.

Return on Investment

  • increased communication.
  • increased convenience.
  • Faster response time.

Usability

Other Software Used

BambooHR®, WP EasyPay

Awesome Product

Incentivized
Verified User
Manager in Corporate (10,001+ employees)

Use Cases and Deployment Scope

I use EZ texting to sent payment reminders to my customers they now received the reminder and are happy with this tool

Pros

  • It is a friendly platform and easy to use
  • Have a very quick response and great people for customer service
  • variety of products
  • Especially the workflow option is amazing

Cons

  • For now, I have no recommendations

Return on Investment

  • Increase revenue from my customers
  • Setting reminders for my customers helps a lot

Usability

Alternatives Considered

EZ Texting

EZ Texting review

Incentivized
Verified User
Administrator in Customer Service (51-200 employees)

Use Cases and Deployment Scope

I use EZ Texting to be able to communicate with clients that we are typically not able to get a hold of on the phone. It is a great tool, to contact them because a lot of people now at day's do not pick up a phone number that they do not know. We are then able to either recruit them as an employee, fix their policy or get a reinstatement.

Pros

  • Easy Templates
  • Nice Campaign Tracker
  • Number of Messages Sent

Cons

  • The way that we receive new messages, color or highlight them differently. I have to at times sort to find who messaged me.
  • A way to save or highlight a message to view later

Return on Investment

  • Upselling Customers
  • Reinstating customers policies
  • Recruiting new agents

Usability

EZ Texting Alternatives

Products similar to EZ Texting that may also meet your needs.
View all EZ Texting alternatives
Twilio
CompareLearn more
SimpleTexting
CompareLearn more
Attentive Mobile
CompareLearn more