What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Categories & Use Cases
Top Performing Features
Chat
Instant messaging tool allows users to communicate with select other users in real-time threads.
Category average: 8.7
Discussions
Users can join groups or message boards for forum-style collaboration.
Category average: 8.3
Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 8.2
Areas for Improvement
Scheduling
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
Category average: 7.6
Internal knowledgebase
Users can author or access “How-to” help and reference tips about internal processes.
Category average: 7.5
Gantt Charts
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
Category average: 7.1
