| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Microsoft Teams | Score7.8 out of 10 | N/A | Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat. | $4.80 per month per user |
 Slack | Score9.1 out of 10 | N/A | Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The… | $8.75 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts are available for non profit organizations. | *Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month. | ||||||||||||||
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| Considered Both Products | Chose Microsoft Teams Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams I only use Teams because I am forced by my employer. I think Slack is far superior - it just works. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams I prefer using Slack for text and quick video/audio calls. It is easy and has features like GIFs and other integrations built in. It's a nice one button way to communicate. We use Zoom for our more structured meetings and I use Zoom for my training sessions because I can plug … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Microsoft Teams Although competitors such as Slack and Webex can really stand up to MS Teams, our organization chose Teams as the predominant work communicator. Working within this decision, we are overall happy with the feature set that Teams provides. In my opinion, the advantages of its … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is better than Slack for collaboration and communication. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is easily accesible and is fast unlike others. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is a centralized application and integrates to all O365 application suite, this allows any company to have everything at reach, applications, data stored, sharepoint and so on. You can set up meetings and record them which is an advantage because you dont need … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is living up to our expectations, we are able to achieve back our return on investment. Not just the investment or revenue but we have successfully achieved our business goal. The communication both inbound and outbound has been at par with our expectations and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is more intuitive, clearer to use, and has more in-depth features. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Microsoft Teams is faster and very responsive when compared with those tools. Also it is robust and does not crash. It is compatible with most of the OS and platforms. Backward compatibility is amazing. It is an enterprise tool. So can be efficiently used for both client … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Teams have more features and more efficient. we can rely on it without any fear of interruptions or unexpected behavior. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams The only reason of use of Microsoft Teams was its price, which was smaller that the price of competitors. But despite the lower price, Microsoft Teams supports fewer functions and provides less quality. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams We actually never asked to purchase Microsoft Teams. We got it within our Office/Microsoft 365 subscriptions. We were using Skype 4B within Department and when Teams was announced, within a week or two we tried to use Teams on Department level. Within first 6 months people … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Microsoft Teams Teams is nice because of the Microsoft integration. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Slack I absolutely hate Microsoft Teams, I dislike Google Chat, I really like Slack. The main reason for that rating boils down to UI and usability. At my company, we have to use teams and chat still when we are interacting with customers or certain other departments within the … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Slack Compare to other tools Slack is a easy way to connect others Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack Better for chat, but not as good for group video calls Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack our team's current non-Microsoft(Google) tech stack, hard-coded into our workflow. It's infinitely more customizable than Teams, easily meeting our requirements. Additionally, Slack has unlimited external users, whereas Teams has limitation, so Slack is the obvious choice for … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack I have used Teams, Instagram, and WhatsApp for business, but Slack stands out for how organized and work focused it is. Unlike WhatsApp, which is more casual, or Instagram, which is not built for very professional and secure work chats, Slack keeps everything structured with … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack More Intuitive & Simpler Interface – Slack is easier to set up and navigate. Faster Adoption – No need for complex Microsoft ecosystem integration. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Slack The UI is difficult to understand and also to find a particular chat it is difficult to search in Teams. Also Slack has cool features like Slack Workflows and To do lists and Slack Canvas which makes life more easier. Slack apps to integrate existing app and also I use Slack to … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Slack It is superior to other products in its ability to communicate quickly with other colleagues. I can collaborate and work on multiple projects with colleagues. It is just an amazing product to use at work. I like the ease of using the tool. It’s a much better product than teams … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Slack Its user friendly app easy to access chat and communicate Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
89% Would buy again 201 Answers | 97% Would buy again 389 Answers | |
| Delivers good value for the price | ||
94% Delivers good value for the price 180 Answers | 99% Delivers good value for the price 330 Answers | |
| Happy with the feature set | ||
90% Happy with the feature set 202 Answers | 98% Happy with the feature set 392 Answers | |
| Lived up to sales and marketing promises | ||
91% Lived up to sales and marketing promises 115 Answers | 97% Lived up to sales and marketing promises 222 Answers | |
| Implementation went as expected | ||
92% Implementation went as expected 139 Answers | 98% Implementation went as expected 250 Answers | |
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| Likelihood to Recommend | 5.9 | 9.4 |
| Likelihood to Renew | 3.7 | 10.0 |
| Usability | 5.8 | 9.2 |
| Availability | 9.0 | 10.0 |
| Performance | 8.0 | 10.0 |
| Support Rating | 8.3 | 10.0 |
| Implementation Rating | 10.0 | 10.0 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | 6.3 | - |
| Ease of integration | - | 7.0 |
| Product Scalability | 10.0 | - |
| Professional Services | 7.0 | - |
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| Likelihood to Recommend | No answers on this topic |
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