ScienceLogic SL1

Score8.8 out of 10

416 Reviews and Ratings

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

Categories & Use Cases

Media

Application to infrastructure mapping with APM tools

Mobile Banking Business Service Dashboard Overview

Mobile Banking Business Service Dashboard Availability View

Mobile Banking Business Service Dashboard Anomalies View

Business Services Leaderboard Dashboard Overview

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Monitoring and Alerting
The tool provides real-time monitoring of IT infrastructure and applications, and prioritizes alerts to users when there are anomalies or issues detected.
Category average: 7.3
Collaboration and Communication
The tool provides features for collaboration and communication among IT teams, such as chat, ticket commenting, and shared dashboards.
Category average: 6.9
Automated Remediation
The tool automatically resolves known issues or takes corrective actions based on predefined policies and rules.
Category average: 6.6

Root Cause Analysis
The tool automatically identifies the root cause of incidents or performance issues by analyzing various data sources and correlating events.
Category average: 6.1
Capacity Planning Tool
The tool predicts future resource utilization and helps IT teams plan for capacity upgrades or adjustments to avoid performance issues.
Category average: 5.9
Configuration and Change Management
The tool tracks and manages configuration changes across IT infrastructure and applications to ensure system stability and compliance.
Category average: 5.9

Verified User

Engineer in Information Technology (501-1000 employees employees)

Use Cases and Deployment Scope

We are a MSP and we use ScienceLogic SL1 to monitor customer devices and applications.

Pros

Dynamic applications are easy to create, modify, and customize for any use case
Easy to integrate with SSO
They continue to improve the platform and make it easier to use for people without coding skills.

Cons

Upgrades such as from OL7 to OL8 could be much smoother with more prechecks and support from ScienceLogic SL1
Change logging would make it easier for us to identify what caused certain issues.
Many powerpacks only include generic catch all events, for example one event for all minor VMware alarms, one event for all major VMware alarms, and one event for all critical VMware alarms. This makes it difficult when a customer wants us to suppress a single alarm. If there were separate events for each alarm it would make it easier to customize and suppress events for each customer.

Return on Investment

ScienceLogic SL1 has made it easy to monitor and proactively respond to issues in our customer's networks.

Other Software Used

Syslog-ng, Elasticsearch, LiveAction, Devolutions Server, BackBox

Nakul Shivakumar View profile

Associate Technical Engineer in Information Technology at Kyndryl (10,001+ employees employees)

Use Cases and Deployment Scope

SL1 was recently introduced in my organization. And now the adoption of SL1 for critical infrastructure alerting and monitoring is now in full force. The organization was able to adopt and deploy the service quickly with ease

Pros

Alerting and observability
Data gathering of metrics
Visualization

Cons

UI/UX can be further improved for simplicity
Use AI for suggestions and improvement of metrics
Better SSO login implementation

Return on Investment

Positive impact to business as deployment was easier
Decommissioning of legacy servers helped better implementation
Automation was much easier

Alternatives Considered

Zabbix and IBM Netcool Network Management

Other Software Used

Zabbix, Dynatrace

Gary Slebrch

Director of Enterprise IT at GDIT (10,001+ employees employees)

Use Cases and Deployment Scope

ScienceLogic SL1 is used to fulfill many requirements. A list of them would be as follows: Enterprise visibility Monitoring Integrations AIOps Reporting Automation RCA Scope is 360 degrees of visibility across the enterprise.

Pros

Monitoring of Devices
Integrations to 3rd party software
Automations

Cons

Reporting is robust but not user friendly unless proper training
Lacks Network Flow Analytics out of the box

Return on Investment

MTTR has increased nearly 80% across all functional areas
Deployment has been reduced from weeks to 1 day
RCA has reduced from 48 hours to 15 minutes

Alternatives Considered

SolarWinds Observability, OpsRamp, Dynatrace, New Relic and AppDynamics

Other Software Used

ServiceNow IT Asset Management, VMware vCenter, NetApp Cloud Volumes ONTAP

Usability

Verified User

Consultant in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We have built an integrated solution using ScienceLogic for Infrastructure monitoring and observability, ServiceNow for ITSM, and Delinea for managing PAM, which is called Cloud Xperienz—a hybrid cloud observability platform. ScienceLogic addresses the monitoring challenge with its unique capability to monitor the entire infrastructure, including on-premises, Cloud, and other environments. We support more than 35 customers and have deployed ScienceLogic to all of them, with a variety of use cases.

Pros

Multitenancy
Windows device monitoring.
Security

Cons

Reporting
Dynamic priority.
Application monitoring.

Return on Investment

The low cost per CI helped us manage MSPs effectively.
The 20% more ROI than the incumbent tool comprises 5 customers only.
Better monitoring matrices.
Auto remediation.

Alternatives Considered

SolarWinds Hybrid Cloud Observability, OpsRamp and New Relic

Other Software Used

SolarWinds Hybrid Cloud Observability, OpsRamp, ManageEngine OpManager

Verified User

Analyst in Information Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

We use ScienceLogic SL1 to monitor and keep tracks of all the alerts. We have created a dashboard in ScienceLogic SL1 which helps us to identify us which site has went down and which service is affected. With this it helps us to reach out to a particular team to resolve and rectify the issues at the earliest. Also with the alerts generation we will be able to know if the issues is resolved or still ongoing.

Pros

Triggers alerts if some service or site is down
Helps us to identify the exact issue to resolve as soon as possible
It is user friendly

Cons

In the unified view we have widget as HTML, it would be better if there is any room for other coding areas
It could be good if we could schedule time for suppression like how we have for maintenance window
I could think of only these 2 for now

ScienceLogic SL1

What is ScienceLogic SL1?

Categories & Use Cases

Media

Key Features

Top Performing Features

Monitoring and Alerting

Collaboration and Communication

Automated Remediation

Areas for Improvement

Root Cause Analysis

Capacity Planning Tool

Configuration and Change Management

Reviews

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Cons

Return on Investment

Other Software Used

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Alternatives Considered

Other Software Used

Usability

Use Cases and Deployment Scope

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Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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