Datadog vs. ScienceLogic SL1

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.4 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$1.27
per month (billed annually) per host
ScienceLogic SL1
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
Pricing
DatadogScienceLogic SL1
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
No answers on this topic
Offerings
Pricing Offerings
DatadogScienceLogic SL1
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
More Pricing Information
Community Pulse
DatadogScienceLogic SL1
Features
DatadogScienceLogic SL1
AIOps Features
Comparison of AIOps Features features of Product A and Product B
Datadog
-
Ratings
ScienceLogic SL1
6.5
Ratings
0% above category average
Monitoring and Alerting00 Ratings7.30 Ratings
Performance Analytics00 Ratings6.50 Ratings
Incident Management00 Ratings6.70 Ratings
Service Desk Integration00 Ratings6.30 Ratings
Root Cause Analysis00 Ratings6.10 Ratings
Capacity Planning Tool00 Ratings5.90 Ratings
Configuration and Change Management00 Ratings5.80 Ratings
Automated Remediation00 Ratings6.90 Ratings
Collaboration and Communication00 Ratings7.10 Ratings
Threat Intelligence00 Ratings6.70 Ratings
User Ratings
DatadogScienceLogic SL1
Likelihood to Recommend
9.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(0 ratings)
Usability
10.0
(0 ratings)
9.7
(0 ratings)
Availability
-
(0 ratings)
9.7
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
8.9
(0 ratings)
6.4
(0 ratings)
In-Person Training
-
(0 ratings)
8.2
(0 ratings)
Online Training
-
(0 ratings)
8.6
(0 ratings)
Implementation Rating
-
(0 ratings)
7.2
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.8
(0 ratings)
User Testimonials
DatadogScienceLogic SL1
Likelihood to Recommend
A one-stop solution for everything you need. Multiple functionalities are tailored to meet specific business needs. Logs are essential for any business, and Datadog manages logs effectively. Rum sessions are something new to me and have given us a new perspective on how to reverse engineer issues that we see for our customers.
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Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
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Pros
  • Create Dashboards as per application, environments, and Custom metrics in one panel.
  • Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
  • Playbooks, SLA definition, success and error quotas, request visualizations.
  • DB monitoring, Serverless stack monitoring.
  • Alerting of Production incidents so we can quickly resolve the issues on time.
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  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
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Cons
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
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  • Creating powerpacks from scratch for new devices may be straightforward but will rarely be easy. Rewarding when completed, but not easy.
  • Developer documentation needs a rethink. While the information may be there (it isn't always) it is not easy to find. This is not helped by using different terms for the same things.
  • A developer console/dashboard for monitoring data collection from powerpacks instances without having to switch webpages or have to monitor multiple webpages.
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Likelihood to Renew
No answers on this topic
We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).
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Usability
Datadog's user interface is quite friendly and easy to navigate. With menus clearly categorized, and ability to bookmark important dashboards, one can easily find what they're looking for. For dashboards, ability to move and resize visualizations and group them, is really helpful to organize dashboards. Automatic suggestions from Datadog for important visualizations based on the metrics and logs would provide another level of ease of use.
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We use ScienceLogic SL1 in our organization to serve effective monitoring solutions to our external customers. Our customers depend upon us for critical events/alerts related to their IT infrastructure gears and using SL1, we're able to provide them with a proactive monitoring solution that resolves an issue before an impact is noticed by the customer. There are very few monitoring solutions that can cater to a variety of Cloud platforms like Public Cloud (AWS, Azure) and private cloud simultaneously and SL1 addresses this business problem very well
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Reliability and Availability
No answers on this topic
Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
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Performance
No answers on this topic
The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
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Support Rating
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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In-Person Training
No answers on this topic
When I joined our company, I did not know about the in person training at firts. Logging onto the SL University, I realised that there were different sessions being held at different times throughout the year. The training itself was good, but being in a different time zone, made it difficult to attend, but the sessions that I attended was great!
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Online Training
No answers on this topic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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Implementation Rating
No answers on this topic
Along with the purchase of the solution, we purchased a statement of work with their Professional Services organization to meet our outcomes and fill our critical gaps. The PS team was outstanding, very professional and allowed us to screen share while they built our integrations. In many cases they would teach us how they did certain things within the platform.
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Alternatives Considered
I selected Datadog because of its features and the wide range of integration support. As I already told it supports more that 600+ integrations which helps and organization to keep everything in a single place and also its AI feature which is reducing the time for root cause analysis. Its custom dashboards features which helps us to visualize the data in a more attractive way.
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We evaluated a couple of other competitive products in the IT infrastructure observability domain; however, we found that ScienceLogic has a slight edge over the others for us. We encountered a cost barrier, as managing too many customers with an MSP setup was a costly affair, and several solutions did not offer an MSP solution at that time.
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Scalability
No answers on this topic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Return on Investment
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
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  • Identified Major Incidents at least 50% of times when it happens
  • Prevented Major Incidents due to alerting for basic IT Infra level issues at least more than 60% scenarios
  • Provides ability to monitor large variety of IT Infra level devices and services
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ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview