#1 most frequent
United States of America
65.9%29 installations of 44
What is Sales Performance Management solutions from SAP SuccessFactors?
For salespeople, tools to accelerate business outcomes with sales planning, automated sales management processes, incentive compensation management, and the ability to analyze sales performance at scale.
Categories & Use Cases
Media
1 / 4
Screenshot of a dashboard in SAP SuccessFactors Incentive Management, used to motivate sales teams to maximize performance.
Top Performing Features
Complex sales crediting
Users can set up complex crediting chains to attribute credit for sales to multiple tiers of employees and/or partners.
Category average: 7
Sales compensation plan creation
Easy for Sales to create incentive compensation plans without IT assistance.
Category average: 8
Incentive auditing/regulation compliance
Internal workflow and tracking elements create an audit trail and help ensure regulatory compliance.
Category average: 7.9
Areas for Improvement
KPIs
Select from a library of more than 6,000 key performance indicators, and incorporate KPIs into your planning process.
Category average: 7.6
Incentive modeling
Includes a sandbox or testing environment for users to explore what-if scenarios and develop incentive compensation strategies.
Category average: 6.4
Benchmarking with external data
CPI, daily exchange rates, industry KPIs. with scheduled data refreshes.
Category average: 7.6
Who Buys & Uses Sales Performance Management solutions from SAP SuccessFactors
#1 most frequent
Manufacturing
36.4%16 installations of 44
#2 most frequent
Information
15.9%7 installations of 44
“We need to streamline and simplify our processes and automate end to end Sales Performance Management landscape.”
#3 most frequent
Professional, Scientific, and Technical Services
15.9%7 installations of 44
#2 most frequent
Germany
6.8%3 installations of 44
#3 most frequent
Canada
4.5%2 installations of 44
Pros
- Automating complex commission calculations for large sales forces
- Streamlining end-to-end workflows with customization options
- Providing accurate and timely incentive payouts
Cons
- Limitations and difficulties in robust reporting and analytics
- Issues with workflow process reliability and administrative overhead
- Need for stronger out-of-the-box integration options
Sales champ
Use Cases and Deployment Scope
SAP SuccessFactors is a suitable tool we ever used and experienced for smoothening the Sales operations. It helped our operation team to calculate the margin and incentive. Incentive management and tracking the sales performance of sales person is easy to track. It also helps to identify gaps in the lead to sale and the performance.
Pros
- Easy incentive calculation
- performance tracking is easy with some clicks
- tracking the sales value individually also from team prospective
Cons
- Costly
- lacks performance when integrated with legacy systems
- stiff learning curve
Return on Investment
- incentive and compensation calculation becomes easier with less headache
- error reeducation in forecasting the demand and sales
- KPIs setting is just a chunk of work
Usability
Other Software Used
Tricentis Tosca, Cypress.io
SF SPM review
Use Cases and Deployment Scope
We use the Incentive Management module with Workflow. Currently on the Oracle platform but will be migrating to Hana platform. We utilize this for sales incentive processing and reporting
Pros
- Easy to configure plans and fast plan launches for stakeholders
- Easy configuration for dashboard reporting
- Easy and simple UI experience for admins and stakeholders
Cons
- Limitation of dashboard widgets on Oracle however this might change on the Hana platform
- Some workspaces that do not have ease of upload and versioning
- Currency ( global currency ) payment not easily to view and when download to csv template does not appear
- Reporting with currency values when download to excel with symbols does not allow sum of value easily since it will appear as text columns
Return on Investment
- Ability to integrate new channels easily with deployment time ranging from 3 weeks to 2 months depending on complexity
Usability
Sales Performance Management solutions from SAP SuccessFactors Review
Use Cases and Deployment Scope
calculating commission payout for dealers
Pros
- analytics
- high volume txn procesing
Cons
- data integration
Return on Investment
- able to pay on time
Usability
Other Software Used
S4 for Salesforce
SAP Sales Performance Management
Use Cases and Deployment Scope
It's mainly implementing the commissions for customers, extracting data and pushing data into the products.
Pros
- Flexibility
- Performance flexibility on the main two.
Cons
- It needs additional functionality. You wanted to go a little more detail. It needs more, more functions added to the base rule set.
Return on Investment
- I think all of those plus auditability, traceability and just, it gives the sales people a much better picture of what's going on.
Usability
Robust Flexible and Scalable SPM Solution in the Market
Use Cases and Deployment Scope
SAP's Sales Performance Management solves Territory Optimization, Quota Management and Incentive Calculations to ensure optimized territories, streamlined Quota's and timely and accurate commission calculations. We need to streamline and simplify our processes and automate end to end Sales Performance Management landscape. Also, significantly reduce manual tasks resulting in reduced calculation errors and lower disputes.
Pros
- SAP's Incentive Management solution helps accurate and timely commission calculation
- SAP's Territory and Quota solution helps optimize and balance territories and streamline quota distribution.
- SAP's Analytics Platform is best in class platform in the SPM industry.
- SAP's Enterprise Workflow allows streamlining of the End To End Business Process Automation
Cons
- Integration can be improved.
- Workflow process can be improved.
Return on Investment
- Optimized Territories
- Reduced manual activities
- Reduced disputes
Usability
Alternatives Considered
Varicent, Xactly Incent® and Salesforce Spiff
