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Sales Performance Management solutions from SAP SuccessFactors vs. Xactly Incent®

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sales Performance Management solutions from SAP SuccessFactors

    Score9.1 out of 10
    N/AFor salespeople, tools to accelerate business outcomes with sales planning, automated sales management processes, incentive compensation management, and the ability to analyze sales performance at scale.

    $744

    per year

    Xactly Incent®

    Score8.3 out of 10
    N/AXactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and…N/A
    Pricing
    Sales Performance Management solutions from SAP SuccessFactorsXactly Incent®
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Sales Performance Management solutions from SAP SuccessFactorsXactly Incent®
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Sales Performance Management solutions from SAP SuccessFactorsXactly Incent®
    Considered Both Products
    SAP
    Chose Sales Performance Management solutions from SAP SuccessFactors
    Sales Performance Management solutions from SAP SuccessFactors has the best solution when analizing robustness, and, of course, the biggest number of customers. Integration and analytics capabilities should be opportunitiy areas.
    Incentivized
    Chose Sales Performance Management solutions from SAP SuccessFactors
    Callidus has outstanding functionality if you need to implement very complex plans for very large organizations. Their product is not as efficient and easy to use as some competing products and does not work as well out of the box. They may be the right choice for you depending …
    Xactly Corp
    Chose Xactly Incent®
    We have not evaluated a different product in a number of years due to the user acceptance of our current provider. Xactly Incent continues to update and be a leader is this segment.
    Incentivized
    Chose Xactly Incent®
    I used SAP Commissions at a much larger company and find Xactly is better suited for a company of the size where I currently work
    Incentivized
    Chose Xactly Incent®
    Xactly Incent has really a better interface for the sales team to view their reports and be able to sign their sales compensation plans in Xactly Incent. Xactly Incent also provides a good analytics tool to create dashboards and reporting needs for other organizations within …
    Incentivized
    Chose Xactly Incent®
    Callidus was always updated, easy to use. The previous company also gave us actionable data or availability.
    Incentivized
    Chose Xactly Incent®
    Xactly is able to handle all of our business needs. They have a great community of users where Xactly is involved and listening. The support is great and less effort needed in being fully self sustainable with Xactly at your company.
    Incentivized
    Chose Xactly Incent®
    Xactly’s UI looked more modern.
    Incentivized
    Chose Xactly Incent®
    I have used Callidus for commissions calculations before and each system has its own pros and cons. Because I have used Xactly Incent longer than Callidus, and I'm still currently using it, I have gotten used to Incent and all its challenges. Callidus was also a great tool as …
    Incentivized
    Chose Xactly Incent®
    Pricing, Implementation time and Support team is much better than Callidus.
    Incentivized
    Chose Xactly Incent®
    For us it came down to familiarity - we know Xactly well - their strong support team, their third party partner utilized for implementation, the speed in which we'd be able to work, the ease of use for our salespeople, viability of the company (10+ years in the space) and price.
    Incentivized
    Chose Xactly Incent®
    Xactly has the best integration with SFDC. We are completely immersed in SFDC, so this was very high on the list of needs. The User Interface was also a feature that tipped the scales in favor of Xactly. Although the other platforms we researched had certain components that …
    Incentivized
    Chose Xactly Incent®
    We reviewed Callidus very briefly - but Xactly came out stronger in terms of processing capabilities and User friendliness.
    Incentivized
    Chose Xactly Incent®
    I have used Anaplan and Callidus.
    Incentivized
    Chose Xactly Incent®
    Xactly is much more user-friendly and less complex. At my previous company where we used Callidus, we had to hire outside consultants to implement the new sales comp plans every year. With Xactly, analysts can be trained to add new rules, formulas, etc. to modify the comp plans …
    Chose Xactly Incent®
    I have been working on Incent since one year. I found it to be the greatest tool for calculating commissions. From credits to commissions to sketches, the system has it all, including the ability to conduct reports and statistics. It has a lot of features and customizations …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    45 Answers
    93%
    Would buy again
    114 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    35 Answers
    97%
    Delivers good value for the price
    98 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    45 Answers
    97%
    Happy with the feature set
    120 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    25 Answers
    90%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    79%
    Implementation went as expected
    34 Answers
    80%
    Implementation went as expected
    69 Answers
    Features
    Sales Performance Management solutions from SAP SuccessFactorsXactly Incent®
    Analytics and Reporting
    Comparison of Analytics and Reporting features of Sales Performance Management solutions from SAP SuccessFactors and Xactly Incent®
    Feature
    Sales Performance Management solutions from SAP SuccessFactors
    6.9
    13 Ratings
    20% below category average
    Xactly Incent®
    8.5
    83 Ratings
    1% above category average
    Personalized dashboards7.011 Ratings6.483 Ratings
    Color-coded scorecards6.75 Ratings8.82 Ratings
    KPIs6.68 Ratings8.53 Ratings
    Key Performance Indicator setting7.96 Ratings9.22 Ratings
    Benchmarking with external data5.64 Ratings9.22 Ratings
    Revenue Forecasting7.05 Ratings8.82 Ratings
    Pipeline Analytics7.29 Ratings8.42 Ratings
    Sales ICM
    Comparison of Sales ICM features of Sales Performance Management solutions from SAP SuccessFactors and Xactly Incent®
    Feature
    Sales Performance Management solutions from SAP SuccessFactors
    7.7
    16 Ratings
    7% below category average
    Xactly Incent®
    7.0
    88 Ratings
    16% below category average
    Sales compensation plan creation8.315 Ratings7.983 Ratings
    Complex sales crediting8.415 Ratings6.778 Ratings
    Sales compensation process automation7.915 Ratings6.481 Ratings
    Incentive auditing/regulation compliance8.314 Ratings7.966 Ratings
    Sales compensation dashboards & forecasting6.712 Ratings8.775 Ratings
    Incentive modeling6.69 Ratings6.158 Ratings
    Agile incentive strategy7.710 Ratings6.153 Ratings
    ICM mobile visibility7.710 Ratings6.550 Ratings
    Sales Gamification
    Comparison of Sales Gamification features of Sales Performance Management solutions from SAP SuccessFactors and Xactly Incent®
    Feature
    Sales Performance Management solutions from SAP SuccessFactors
    -
    Ratings
    Xactly Incent®
    8.0
    71 Ratings
    12% below category average
    Sales contest templates00 Ratings8.01 Ratings
    Custom sales contests00 Ratings9.01 Ratings
    Team competitions00 Ratings8.01 Ratings
    Multiple competitions00 Ratings9.01 Ratings
    Contest flexibility00 Ratings9.01 Ratings
    Sales rep view00 Ratings7.171 Ratings
    Mobile game functionality00 Ratings8.42 Ratings
    Game notifications & updates00 Ratings8.42 Ratings
    Social competition / Game collaboration00 Ratings8.01 Ratings
    Sales game integration to Salesforce00 Ratings8.42 Ratings
    Sales performance reporting00 Ratings7.93 Ratings
    TV streaming00 Ratings5.01 Ratings
    Best Alternatives
    Sales Performance Management solutions from SAP SuccessFactorsXactly Incent®
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Xactly Incent®
    Score8.3 out of 10
    Sales Performance Management solutions from SAP SuccessFactors
    Score9.1 out of 10
    Enterprises
    Xactly Incent®
    Score8.3 out of 10
    Sales Performance Management solutions from SAP SuccessFactors
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sales Performance Management solutions from SAP SuccessFactorsXactly Incent®
    Likelihood to Recommend
    9.8
    (17 ratings)
    7.9
    (272 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    7.8
    (45 ratings)
    Usability
    7.8
    (13 ratings)
    7.0
    (22 ratings)
    Availability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Performance
    -
    (0 ratings)
    1.8
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    4.6
    (22 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.3
    (14 ratings)
    Configurability
    -
    (0 ratings)
    2.4
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    1.3
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    1.5
    (11 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.6
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (8 ratings)
    User Testimonials
    Sales Performance Management solutions from SAP SuccessFactorsXactly Incent®
    Likelihood to Recommend
    SAP
    SAP Sales Performance Management from Success Factors works great if the incentive calculation is simple. However, if it contains a lot of constraints and filters or is dynamic, it is not friendly to changes or complexity in terms of configuration and time to calculate the incentives. The advantages of using SAP Sales Performance Management are that the process is controlled, the data is in the cloud, and the roles and permissions make it more secure.
    Incentivized
    Read full review
    Xactly Corp
    Being that Xactly Incent is custom built to meet our specific plan requirements, it has been well suited for almost everything. One scenario where we could use some improvement is manager reporting. Better visibility into the roll up of any team goals and team actuals. Also some of the incentive payment information is a bit clunky. We calculate incentives each quarter on a YTD basis and then subtract was has already been paid. Sometimes this creates a shortfall for the sales rep that needs to carry forward. Reporting for this doesn't flow easily.
    Incentivized
    Read full review
    Pros
    SAP
    • Configurable out of the box.
    • Allows for complex compensation rules (Rate tables, MDLTs, etc).
    • Has the ability to build cross-channel (non-hierarchy) relationships. For us, this is very powerful.
    • Can build a large data warehouse of commissionable data.
    • Speed to market can be as fast as minutes.
    Read full review
    Xactly Corp
    • Xactly Incent allows quick feed changes with Connect.
    • Xactly Incent allows intuitive plan design so that quick changes can be made with plan changes.
    • Document Management allows quick disbursement of plans to reps as well as record management of the plans.
    • Xactly Incent allows visibility to the reps at any time so that they do not have to wonder what their commissions are.
    Incentivized
    Read full review
    Cons
    SAP
    • Using names to reference payees in the compensation platform, instead of their ID
    • Allow an Advisor to see their compensation as well as how their employees compensation without requiring to proxy
    • Expose all variables within the application to the dashboard, to allow them to be used for data insights, without requiring any extra work.
    Incentivized
    Read full review
    Xactly Corp
    • When clearing out or deleting the data in Incent, certain areas allow deletion only one by one. Eg position, people etc. Would be great if this can be done in bulk.
    • Could improve in the style/view/functioning of Incent user interface
    • Can implement more features for end users interface to keep them more engaged and ignoring a feel of boring UI
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    I would use this product if it were needed due to very complex plans/organization
    Read full review
    Xactly Corp
    Xactly Incent is a great tool for calculating commissions. The interface is user friendly and the system is set up in a way that allows for multiple setups for each commission plan. Over the last couple years since I have been on the commission team we have been able to optimize our plans to promote scalability. Our sales and accounting teams have become familiar with navigating the system which promotes transparency. From an audit perspective, Incent provides us with the reports and data we need to provide to our auditors.
    Incentivized
    Read full review
    Usability
    SAP
    My rating is because even though the system works well and has many good features as far as the regular hierarchy, ability to enter fixed variables and the use of rate and lookup tables, there are few sticking points. The custom hierarchy is not easy to use as it is not just point and click. Also, the rule writing is difficult and requires a lot of testing to ensure the results are what you are expecting to calculate or pay.
    Incentivized
    Read full review
    Xactly Corp
    The devil is in the detail. It's not intuitive to use, also not for Sales employees. You need to train them. For superusers like me you need a lot of training to administrate the system. It has a lot of functionalities and complexity like staging and upload orders, reset triggers, updating & creating rate tables. A lot of formulars are necessary to learn.
    Read full review
    Reliability and Availability
    SAP
    No answers on this topic
    Xactly Corp
    Xactly Incent is always available, they have planned monthly maintenance on Friday nights but are very proactive to communicate it. Monthly maintenance is useful as they address any bugs and also are constantly upgrading the user interface to make it easier to use.
    Incentivized
    Read full review
    Performance
    SAP
    No answers on this topic
    Xactly Corp
    Xactly Incent performs extremely well. I have not experienced it "slowing down" when usage is heavy. This is particularly true when it comes to the regular recalculation of credits and commissions. It is not uncommon for Xactly to be dealing with hundreds of thousands of orders/credits in a pay period, but the system handles it well. Xactly recently changed their calculation engine and the speed for regular refreshes increased significantly.
    Incentivized
    Read full review
    Support Rating
    SAP
    No answers on this topic
    Xactly Corp
    They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
    Incentivized
    Read full review
    In-Person Training
    SAP
    No answers on this topic
    Xactly Corp
    It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
    Incentivized
    Read full review
    Online Training
    SAP
    No answers on this topic
    Xactly Corp
    Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
    Read full review
    Implementation Rating
    SAP
    No answers on this topic
    Xactly Corp
    We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
    Read full review
    Alternatives Considered
    SAP
    SAP SuccessFactors is better than the Accord Sales Execution Platform because the automation it provides is something out of the box for us. Which was very much less with Accord, and customization according to our need is better than that also. So we can focus on sales and do not need to worry about anything else.
    Incentivized
    Read full review
    Xactly Corp
    I have been working on Incent since one year. I found it to be the greatest tool for calculating commissions. From credits to commissions to sketches, the system has it all, including the ability to conduct reports and statistics. It has a lot of features and customizations that are necessary for creating complex commission plans and calculating commissions. I enjoy its modern and user-friendly interface that makes the product more fascinating. Furthermore, the team's latest updates are excellent and make the product more effective and friendlier
    Incentivized
    Read full review
    Scalability
    SAP
    No answers on this topic
    Xactly Corp
    It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
    Read full review
    Return on Investment
    SAP
    • The efficiencies gained by moving from reports and spreadsheet alone has earned us a positive ROI.
    • SAP Commissions speed to the market allows us to quickly and cheaply change our direction to meet market demands.
    • Our sales force's engagement has drastically improved. We are now paying monthly instead of quarterly and have earned their trust.
    Read full review
    Xactly Corp
    • I am not aware of the company investment, but the overall result is fantastic. Employees visibility to commissions and components of their commissions is great. They have much more accessibility to their numbers and better understanding of how commissions are calculated. They can also review commissions at their convince on the application.
    • There seems to be more employee engagement and satisfaction with the overall commission process and reporting with Xactly Incent.
    Incentivized
    Read full review
    ScreenShots

    Sales Performance Management solutions from SAP SuccessFactors Screenshots

    Screenshot of a dashboard in SAP SuccessFactors Incentive Management, used to motivate sales teams to maximize performance.Screenshot of SAP SuccessFactors Territory and Quota, a solution to improve quota management and territory planning.Screenshot of SAP SuccessFactors Agent Performance Management, used to empower agents for productive field selling.Screenshot of SAP SuccessFactors Agent Lifecycle Management, a solution to optimize sales agent lifecycle management and experiences.

    Xactly Incent® Screenshots

    Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: View and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.