REVE Chat

Score10 out of 10

1 Reviews and Ratings

What is REVE Chat?

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels

Categories & Use Cases

Media

Screenshot of Live Chat Window Customization

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Verified User

Employee in Professional Services (11-50 employees employees)

Use Cases and Deployment Scope

REVE chat is great platform for AI chatbot support. I use it in my office for omni channel support. I use it to manage the WhatsApp, Telegram, Viber and Messenger account chats. Bot building for live chats has never been easy before using REVE Chat. I didn't even require coding knowledge to build chatbot.

Pros

FAQ Builder is the best feature. It helped me in replying to common customer queries.
If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy.
Support of omni channel is the best. I am able to dandle different social media accounts at one platform.

Cons

There's nothing that can be improved in my opinion.
Every feature works well in REVE Chat and works without any difficulty.
It's user interface is easy to use.

Most Important Features

The chatbot support
Omni channel support
Customisation options

Return on Investment

My productivity at my office has increased after using REVE chat.
My overall experience with REVE Chat is positive.
REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work.