TrustRadius

REVE Chat vs. Velaro Live Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
REVE Chat
Score 10.0 out of 10
N/A
REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…
$12
per license per month
Velaro Live Chat
Score 9.0 out of 10
N/A
Velaro Live Chat is software that can conform to the user’s company (or website) branding.  The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features.N/A
Pricing
REVE ChatVelaro Live Chat
Editions & Modules
Standard
$12
per license per month
Advanced
$20
per license per month
No answers on this topic
Offerings
Pricing Offerings
REVE ChatVelaro Live Chat
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$12 per license per monthNo setup fee
Additional Details——
More Pricing Information
Community Pulse
REVE ChatVelaro Live Chat
Considered Both Products
REVE Chat
Verified User
Employee
Chose REVE Chat
One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to …
Velaro Live Chat

No answer on this topic

Best Alternatives
REVE ChatVelaro Live Chat
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Medium-sized Companies
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Enterprises
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Score 10.0 out of 10
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User Ratings
REVE ChatVelaro Live Chat
Likelihood to Recommend
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
REVE ChatVelaro Live Chat
Likelihood to Recommend
REVE Systems
The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section.
Verified User
Anonymous
Read full review
Velaro
No answers on this topic
Pros
REVE Systems
  • FAQ Builder is the best feature. It helped me in replying to common customer queries.
  • If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy.
  • Support of omni channel is the best. I am able to dandle different social media accounts at one platform.
Verified User
Anonymous
Read full review
Velaro
No answers on this topic
Cons
REVE Systems
  • There's nothing that can be improved in my opinion.
  • Every feature works well in REVE Chat and works without any difficulty.
  • It's user interface is easy to use.
Verified User
Anonymous
Read full review
Velaro
No answers on this topic
Alternatives Considered
REVE Systems
One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform.
Verified User
Anonymous
Read full review
Velaro
No answers on this topic
Return on Investment
REVE Systems
  • My productivity at my office has increased after using REVE chat.
  • My overall experience with REVE Chat is positive.
  • REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work.
Verified User
Anonymous
Read full review
Velaro
No answers on this topic
ScreenShots

REVE Chat Screenshots

Screenshot of Screenshot of Screenshot of REVE Chat DashboardScreenshot of Live Chat WindowScreenshot of Visitor AnalyticsScreenshot of Live Chat Window Customization