TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    REVE Chat

    Score10 out of 10
    N/AREVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…

    $12

    per license per month

    Velaro Live Chat

    Score9 out of 10
    N/AVelaro Live Chat is software that can conform to the user’s company (or website) branding.  The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features.N/A
    Pricing
    REVE ChatVelaro Live Chat
    Editions & Modules
    Standard
    $12
    per license per month
    Advanced
    $20
    per license per month
    No answers on this topic
    Offerings
    Pricing Offerings
    REVE ChatVelaro Live Chat
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$12 per license per monthNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    REVE ChatVelaro Live Chat
    Considered Both Products
    REVE Systems
    Chose REVE Chat
    One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to …
    Incentivized
    Velaro
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    REVE ChatVelaro Live Chat
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    REVE ChatVelaro Live Chat
    Likelihood to Recommend
    REVE Systems
    The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section.
    Read full review
    Velaro
    No answers on this topic
    Pros
    REVE Systems
    • FAQ Builder is the best feature. It helped me in replying to common customer queries.
    • If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy.
    • Support of omni channel is the best. I am able to dandle different social media accounts at one platform.
    Read full review
    Velaro
    No answers on this topic
    Cons
    REVE Systems
    • There's nothing that can be improved in my opinion.
    • Every feature works well in REVE Chat and works without any difficulty.
    • It's user interface is easy to use.
    Read full review
    Velaro
    No answers on this topic
    Alternatives Considered
    REVE Systems
    One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform.
    Read full review
    Velaro
    No answers on this topic
    Return on Investment
    REVE Systems
    • My productivity at my office has increased after using REVE chat.
    • My overall experience with REVE Chat is positive.
    • REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work.
    Read full review
    Velaro
    No answers on this topic
    ScreenShots

    REVE Chat Screenshots

    Product screenshotProduct screenshotScreenshot of REVE Chat DashboardScreenshot of Live Chat WindowScreenshot of Visitor AnalyticsScreenshot of Live Chat Window Customization