Reptrics

What is Reptrics?

Reptrics is a customer success management platform for businesses that interact with customers. Reptrics aims to modernize the way businesses interact with their customers providing feedback and data that helps improve business online customer retention.

Categories & Use Cases

Media

Screenshot of 360° view of every account with activity timelines of every digital interaction automagically captured from new lead to loyal customer.

Screenshot of Goals, completion status, customer health, what needs to be done are visible in Reptrics Customer Health Scoring

Screenshot of Project Management made easier. Invite all team members to the project.

Screenshot of Customer Success Playbooks to follow along with the customer journey. Create or use built-in playbooks and workflows to guide the customer in each stage of the onboarding journey.

Screenshot of Reptrics integrated survey tool allows users to solicit feedback to measure customer sentiment and satisfaction with a product.

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Screenshot of 360° view of every account with activity timelines of every digital interaction automagically captured from new lead to loyal customer.

Catalyst CSP, now part of Totango