Based on 5 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 5 reviews | Last Published June 30, 2026
In TrustRadius reviews, Paylocity is noted by Professional, Scientific, and Technical Services firms for its robust capabilities in streamlining the onboarding process. This functionality is particularly valuable for an industry that frequently engages in project-based hiring and requires rapid deployment of specialized talent. The platform helps firms quickly integrate new professionals, ensuring compliance and minimizing administrative overhead to maintain focus on billable client work.
The efficient handling of HR packets and smooth initial experience directly contributes to faster project ramp-up times and reduces administrative burden, which are critical for service-oriented sectors. Two of five reviewers specifically highlighted these onboarding efficiencies, underscoring Paylocity's positive impact on operational speed and resource allocation. Overall, reviewers express positive sentiment regarding the product's ability to support rapid talent integration.
Pros
Efficient onboarding for project-based hires
Streamlined HR packet management
Rapid talent integration for project teams
Reduced administrative burden in talent acquisition
Everything! From onboarding to training and annual refreshers for compliance with funders, grantors and CA! It helps us mainstream timekeeping, training, employee actions and evaluations processes across our system
Pros
Real time accuracy
Actionable accountable for staff
Analytics for compliance training
Timekeeping
Evaluation process management
Cons
Integration with more software partners like Legal Server
Audits for errors in the system
Celebratory benchmarks for admin who are on track for timely evaluations
Flag and potential negative balance from requests that were approved but circumstances changed...somehow we get - Admin time and can't figure out how it is happening
Annual report card for the organization and time spent/actions/hires/terms ONE PAGE
Same annual report to tie to EE evaluations and include the benefits, salary for the BIG picture of how our organization advocates for staff
Likelihood to Recommend
It's a clean system and user friendly with specific tiles that give a nice overview of the main actions an employee or leaders would check daily as a pulse point. We love the EE time off calendar so there aren't TOO many requests to leave us at a disadvantage
VU
Verified User
Administrative Assistant in Human Resources (51-200 employees)
We use Paylocity for all HR, Payroll, and Benefit processing needs. Business problems the product addresses are our K-1 employees and their tax deductions, problems we've had with benefits from outside sources being uploaded and processed into Paylocity, and payroll processing needs.
Pros
Paylocity has a great help feature.
Paylocity is very user friendly.
Paylocity is easy to use and navigate.
Cons
Paylocity could improve with the changes constantly being made to the software. Sometimes it's hard to find where things have been moved to after these changes.
Likelihood to Recommend
Paylocity is very user friendly and the help feature is amazing! If you can't find the answers in the help feature, calling and speaking to a representative is always really easy and the representatives are extremely helpful.
VU
Verified User
Administrator in Finance and Accounting (51-200 employees)
Paylocity was the solution for our growing small business needs. The setup was easy and the staff were very helpful. Running payroll is very streamlined. With employees in several different states they helped us get everything setup for all of our tax needs.
Pros
Easy to use
Quick and helpful support
Great employee interaction
Cons
Difficult to manage SUI taxes in different states
Wish we had one contact person for support
Reports are helpful but sometimes difficult to find
Likelihood to Recommend
Paylocity is an affordable solution for our small business. We have found the on boarding process to be very easy and our employees love the interactive dashboard. Tax reporting has been slightly complicated due to having employees in multiple states.
My company uses Paylocity for onboarding, payroll, time and labor, reporting, and e-verify. The software allows our company to automate many of the tedious HR tasks involved with onboarding and payroll.
Pros
Payroll
State tax setup
Onboarding
Cons
Time and Labor
Customer support
Likelihood to Recommend
Paylocity does a great job of automating the payroll process, taking care of quarterly taxes, and onboarding. However, the tax team is very slow to communicate or give updates and the timecard functionality is not as user friendly as other aspects of the software.
Primarily for payroll and personnel document storage, we were very unhappy with ADP and switched to a solution that was easier to use and offered better features.
Pros
Customer Service.
Easy Interface.
Cons
Branding isn't great - There are some generic visuals on our site that we would prefer to change or design ourselves, and look circa 1990.
Likelihood to Recommend
Again, the branding here could be way, way better, and some details around functionality could be improved (mainly personnel development, etc.)
We primarily use Paylocity for running semi-monthly payroll in which we also use time and labor regularly. We use workflows, performance, surveys and recruiting occasionally but not as often as payroll.
Pros
User friendly
Knowledge base
Visual representation on the website
Cons
Service email communications
Tax Department communications
Customer service phone number communications
Likelihood to Recommend
Paylocity seems good for regular payroll processing. We recently had a more complex payroll that got squirrelly and customer service has been a challenge to work with. Different reps will tell you different things depending on who you get when you call. When you finally get a rep that knows how to assist, it is difficult to reach out to them directly for continued support. Our issue rests with the tax team which is impossible to get in contact with directly. They are like a mythical team that is supposedly assisting on the back end, but you cannot get clarification from them if you have questions.
VU
Verified User
Administrator in Finance and Accounting (11-50 employees)
