Paylocity Reviews and Ratings

Rating: 8.4 out of 10

Score

8.4 out of 10

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Reviews

1525 Reviews

Paylocity's automation doesn’t work

Rating: 1 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

Full scope. The system is lacking innovation and constantly breaking down. Account reps are not helpful and we often don’t hear from them

Pros

Recognition a Rewards.
Announcement
Na

Cons

ATA
Actually working. Things are often broken
Better account reps

Likelihood to Recommend

Not great!

Andy Khaliqi PHR, SHRM-CP

HR manger in Human Resources at American college of education (1001-5000 employees)

Vetted Review

9 years of experience

View profile

Paylocity is good

Rating: 8 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

All things HR and payroll.

Pros

customer service
Onbaording

Cons

assigning seats workforce analysis
workflow
benefits

Likelihood to Recommend

I have the best Account Rep Kimberly. She is always there to help when needed.

Verified User

Vice-President in Human Resources (51-200 employees)

Vetted Review

1 year of experience

Long-standing Customer and Fan

Rating: 9 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

We use Paylocity as our HRIS for payroll, time and labor, recruiting, onboarding, and benefits. We aim to have a seamless employee experience from interview, to hire, to onboarding and beyond. Having so many solutions under one umbrella allows us a more comprehensive data view and more robust reporting on the employee experience.

Pros

Integrations
Reporting
Automation

Cons

Customer Service
New State onboarding
Employee transfers between companies

Likelihood to Recommend

I think Paylocity works great for small to mid-size companies that do not need a larger enterprise solution. We have able to utilize their open API to work with other services and internal IT capacities which is great. Larger companies that need very tailored solutions within the HRIS may find another solution is better for them.

Verified User

Vice-President in Human Resources (51-200 employees)

Vetted Review

12 years of experience

Amazing Customer Service

Rating: 10 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

We use Paylocity for Recruiting through Payroll. Benefits are integrated as well.

Pros

Payroll - Retro Pay.
Recruiting/Onboarding/Payroll
Integrations to 401-K Platform

Cons

Time & Labor different system than HR Payroll, Have to log out to see Hourly/Salary employees.

Likelihood to Recommend

Paylocity Rep is responsive and amazing (Melissa/Garrett/Tiffany)

Verified User

Administrator (501-1000 employees)

Vetted Review

5 years of experience

Solid product

Rating: 8 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

Payroll, recruiting, compensation planning, performance reviews, time and labor - we use it a lot!

Pros

Payroll processing
applicant tracking
time off tracking

Cons

Performance - some reviews wouldn't download as pdf
Open Enrollment change report!!

Likelihood to Recommend

payroll and recruiting are solid - benefits open enrollment change report is lacking

Verified User

Director in Human Resources (51-200 employees)

Vetted Review

3 years of experience

HR Manager Review of Paylocity

Rating: 8 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

We use the payroll, timesheets, and performance management.

Pros

payroll

Cons

leaves module
expense reimbursements

Likelihood to Recommend

I would like performance module to be user friendly.

Charlotte Clarke

Human Resources Manager in Human Resources at Alta California Regional Center (501-1000 employees)

Vetted Review

5 years of experience

Paylocity Review

Rating: 8 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

One stop shop!

Pros

Personal Profiles
Onboarding
Benefits

Cons

Performance Management

Likelihood to Recommend

I work closely with performance management and running into some issues with this

Verified User

Employee in Human Resources (501-1000 employees)

Vetted Review

5 years of experience

Paylocity fun

Rating: 7 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

Use for payroll and hr functions. Payroll works well, but we struggle with HR integration and performance management

Pros

Payroll is smooth
PTO requests are managed well
Like that we can send out acknowledgments through the system

Cons

We have struggled to implement the performance management module
No annual evaluation template were provided
We could use some consulting hours from a Paylocity expert as we think our issues are admin settings

Likelihood to Recommend

I think it works fairly well, but we’ve had it for so long some of our initial set up isn’t the best and we don’t know how to fix it.

Verified User

C-Level Executive (51-200 employees)

Vetted Review

10 years of experience

Payroll processing - Reporting

Rating: 9 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

Payroll and HR. Processing payroll and onboarding with HR.

Pros

Reporting
GL export

Cons

Allocations
Cap Locks - ability to disable
Forms

Likelihood to Recommend

Payroll processing - Reporting

Verified User

Administrator in Finance and Accounting (51-200 employees)

Vetted Review

3 years of experience

Actionable accountable for staff

Rating: 9 out of 10

Incentivized

June 30, 2025

Use Cases and Deployment Scope

Everything! From onboarding to training and annual refreshers for compliance with funders, grantors and CA! It helps us mainstream timekeeping, training, employee actions and evaluations processes across our system

Pros

Real time accuracy
Actionable accountable for staff
Analytics for compliance training
Timekeeping
Evaluation process management

Cons

Integration with more software partners like Legal Server
Audits for errors in the system
Celebratory benchmarks for admin who are on track for timely evaluations
Flag and potential negative balance from requests that were approved but circumstances changed...somehow we get - Admin time and can't figure out how it is happening
Annual report card for the organization and time spent/actions/hires/terms ONE PAGE
Same annual report to tie to EE evaluations and include the benefits, salary for the BIG picture of how our organization advocates for staff

Likelihood to Recommend

It's a clean system and user friendly with specific tiles that give a nice overview of the main actions an employee or leaders would check daily as a pulse point. We love the EE time off calendar so there aren't TOO many requests to leave us at a disadvantage

Verified User

Administrative Assistant in Human Resources (51-200 employees)

Vetted Review

2 years of experience

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