What is Orum?
Categories & Use Cases
Top Performing Features
Contact preview
Users can view information about the contact they’re calling; aggregated contact information pops-up to provide context for the sales call.
Category average: 7.7
Call notes & tags
Users can take notes and create tags based on phone conversations; used for organizing/prioritizing contacts and contributes to SI.
Category average: 7.4
Automatic call logging
Dialer automatically logs all calls (successful/attempted).
Category average: 7.5
Areas for Improvement
Dialer contact import
Easy to import contacts, leads, etc. Contacts may be uploaded via spreadsheets, or pulled in from CRM systems or lead submission forms on a website.
Category average: 7.4
Campaign & list management
Users can create and modify contact lists/calling campaigns.
Category average: 7.2
Follow-up calls
Users can schedule/automate follow-up calls for recipients who did not answer, or who indicated that a follow-up call was necessary.
Category average: 7.8
