What is OpenPhone?
OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features.
Categories & Use Cases
Videos
Top Performing Features
Message alerts
Receive SMS and email message notifications for voice and fax messages
Category average: 8.6
Instant messaging
Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.
Category average: 8.9
User templates
Create and apply batch configurations to multiple users at once
Category average: 7.5
Areas for Improvement
Video conferencing
Built-in video conferencing capabilities
Category average: 7.4
Audio conferencing
Audio conferencing credentials for all on the system.
Category average: 8.5
Mobile app for iOS
App for iPhone and iPad
Category average: 7.8
