Okta

Score9 out of 10

538 Reviews and Ratings

What is Okta?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

Categories & Use Cases

ID-Management Access Control
Authorization or restriction of access to information depending on role
Category average: 8.8
ID Management Single-Sign On (SSO)
The ability to login to the system once, gaining access to all systems without the need for logging in again
Category average: 9
Account Provisioning and De-provisioning
Capabilities for creating user accounts based on roles, group memberships and business processes
Category average: 8.4

Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.5
ID Risk Management
Identification, evaluation, and prioritization of risks with procedures to minimize, impacts of unplanned consequences
Category average: 8.3
Password Management
Self-help capabilities the help users recover forgotten passwords, etc.
Category average: 8.6

Bridge Fraser

Senior Director Human Resources in Human Resources at Durango Coca-Cola Bottling Company (51-200 employees employees)

Use Cases and Deployment Scope

It provides a single point of management for user identities, allows us to utilize SSO user groups to access applications easily, and we particularly appreciate the ability to enforce consistent password policies that have led to a significantly increased operational efficiency, a stronger security posture, and a much simpler, more scalable access management experience.

Pros

Enforces security policies like MFA and disk encryption on Macs and Windows devices.
Simplifies account setup, deactivation, and password resets.
The Zero Trust features greatly strengthen our security.

Cons

The initial setup, especially migrating existing users and devices requires a bit of planning.
Sometimes it can be inconsistent with how things work successfully.
More integrations are needed for this product.

Return on Investment

Unified credentials for users across Windows, Google Workspace, M365, AWS, etc.
Serves as our go-to cloud directory.
Managing company devices from one dashboard saves so much time.

Alternatives Considered

Google Authenticator and ID.me

Other Software Used

Articulate 360, Everstage, Conga Composer

Hemant Salunkhe

Sr. Associate Human Resource in Human Resources at Schreiber Dynamix Dairies Limited (201-500 employees employees)

Use Cases and Deployment Scope

I use Okta to manage to manage multiple logins to my company apps and it has helped us centralize user authentication and improve security within the company through SSO and MFA. It’s integrations establish secure connections between Okta and other applications, ensuring user data is protected during authentication and authorization.

Pros

Single Sign On
Zero trust network
Identity and role management

Cons

Signs out very frequently
There are a lot of options
The UI needs a little redesign

Return on Investment

Automation of user provisioning and deprovisioning reduced IT costs
The MFA lowered breach risk for all employees.
Automated account setup speeds up employee onboarding

Alternatives Considered

IBM Verify

Other Software Used

Cisco AnyConnect, IBM Video Streaming, SAP SuccessFactors HCM

Hitesh Gautam View profile

Cloud engineer in Information Technology at Insight (1001-5000 employees employees)

Use Cases and Deployment Scope

I mostly used Okta for multi-factor authentication (MFA), wherein after logging in through email and password in order to provide more security Okta helps to enforce more security by connecting your mobile device to authentic that its you through signing in using a number or a group of numbers which are meant for a specific user.

Pros

MFA
Single sign on
Secure access

Cons

Slow UI
When userd fails to log in and gets error message , the error message is vague
Inconsistent sometimes

Return on Investment

Improved security
Faster ease of giving and revoking access
Consistent user identity maintenance

Other Software Used

Google Authenticator, Authenticator App

Marie Kukielka

Customer Success Manager in Sales at WebPT (501-1000 employees employees)

Use Cases and Deployment Scope

We use Okta as our SSO for all the platforms and software at the company, as well as to use any work related software on mobile devices. I believe it pairs well with google suite which is what we use.

Pros

SSO
Integrate with google suite
remember passwords

Cons

Updating passwords
remembering username with the password
pop up vs chicklet usage

Return on Investment

SSO to software
SSO to internal products

Verified User

Employee in Product Management (1001-5000 employees employees)

Use Cases and Deployment Scope

Okta is used by our corporation to house all of our important internal sites. This allows employees to easily access information they would need in one location without having to bookmark a plethora of different tabs. It is also a one-stop shop for sign in, which is useful as most people are not very reliable with remembering their login credentials.