#1 most frequent
United States of America
17.3%3,459 installations of 20,007
What is Odoo?
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
Categories & Use Cases
Media
1 / 6
Screenshot of Odoo Home
Top Performing Features
Risk Repository
Idenity, document, and manage business risks in a unified repository
Category average: 7.1
Issue Detection
Detect and create issues as part of the assessment flow
Category average: 6.7
Remediation and Certification
Create and update remediation plans and certify controls
Category average: 7
Areas for Improvement
Trade and Customs Management
Manage duties, tax rates, customs documents, and other data required for products shipped in and to specified countries
Category average: 6.7
Fulfillment Management
Support for multi-channel demand and execution fulfillment processes
Category average: 7.1
Warehouse Workforce Management
Set goals, measure actuals, and analyze productivity for warehousing tasks and activities
Category average: 6.6
Who Buys & Uses Odoo
#2 most frequent
Belgium
10.1%2,013 installations of 20,007
#3 most frequent
France
7.1%1,414 installations of 20,007
The most complete ERP you can find
Use Cases and Deployment Scope
It is our ERP for daily use, in which we record the purchases we make, the sales we make to our clients, the quotes that we send them according to the requirements that our clients make to us daily, we also manage our product inventory and additionally we also manage our merchandising stock that we use for the visits made by people from the sales department when they are trying to attract new clients.It has helped us to have more order in the sense that before we made quotes in Excel files and sometimes we lost the files, with Odoo the saving is automatic, simpler, there are no complications
Pros
- The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
- The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
- The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
Cons
- We are currently testing Odoo with another provider and it has some more functions than the previous version that we were using, and something that I see perhaps that could be improved would be in the projects part, where the tasks carried out are recorded, it would be great if perhaps there was a counter that tells you the start time and when you finish your task, click again and it will be more accurate
- Another detail to improve from my point of view would be when generating the electronic guides, although we have a good order, it sometimes happens that the same system separates certain products and makes jumps in the correlatives of the guide numbers, and this could generate inconveniences if we have an audit, this happens if a purchase order is confirmed today, for example but the guide is generated in 2 weeks, the day the order was confirmed I set aside a guide number but At the time of generating said guide, it takes the following correlative that corresponds, making us lose the guide number set out at the beginning.
- And another point to improve or well it is a point that I have seen that should be improved is that sometimes when the release guide for a product is being issued, this product is not discounted from the actual inventory stock, I don't know if it is an internal error, but it has been happening and it happened very frequently a couple of years ago, the good thing is that we also keep an inventory in a separate cardex and in this way we can corroborate the exact reality
Return on Investment
- It has helped us improve our purchasing and sales flow, now it is more organized, we can see which product was purchased from which supplier and which price is more convenient, very good
- It helps to manage payments efficiently, and in less time than when it was managed manually, so it is a positive point that we can rescue in our organization.
- In my case, managing inventory helps me more easily locate the most specific products that I require. Currently, we do not have details of mismatches with the products, so my inventory and my stock are kept perfectly updated.
Usability
Alternatives Considered
Odoo
Other Software Used
Google Drive, Adobe Acrobat
A powerful all in one tool that just needs some customization.
Use Cases and Deployment Scope
We use Odoo for the entirety of our backend workflows. Engineering, Sales, Production, Inventory, and shipping are all handled in Odoo's different modules to ensure a centralized data center of truth. The only area we do not use is marketing/ email management. This is an area we are currently working on building out now that we have built out the majority of the applications.
I personally work in sales and primarily work within the Sales and CRM modules to track new leads and convert to sales and close. Occasional use of inventory to check on stock levels or shipping needs.
I personally work in sales and primarily work within the Sales and CRM modules to track new leads and convert to sales and close. Occasional use of inventory to check on stock levels or shipping needs.
Pros
- The activity function is very effective in ensuring that work is effectively handed off between the different departments or as simple reminders.
- Overall application design is easy to follow and understand.
- invoicing and sales order system work well for our needs. except in the case of making some edits like removing an item from the sales order lines.
Cons
- I would like to see easier to configure email templates that do not require a coding background to edit / manipulate.
- The Email to CRM pipeline often has issues pulling from our shared gmail inbox. I like how emails show on sales order or invoice history
- We struggle alot with duplicate customer profiles and find that it is hard to keep a company profile organized when there are multiple private emails associated with that company.
Return on Investment
- We have been able to close out subscriptions from several seperate platforms and consolidate many of our needs and workflows into Odoo. is: Sales team was able to leave behind Zoho CRM, Asana task managment, and a plug in for shared inbox.
- There is increased visibility on the company wide proceses from product design to order fulfillment. Customer history is centralized for all employees to see and take note of.
- negative: Our implementation period took 2.5x times longer than anticipated There was a lot of trouble shooting and back and forth with our contracted implementer Bista.
Usability
Alternatives Considered
Zoho Books, Zoho CRM and Airtable
Other Software Used
Airtable, Notion, Intuit Mailchimp, Asana
Finding Customization Excellence with Odoo
Use Cases and Deployment Scope
We use Odoo for reporting & accounting purposes. We are a conveyor belting shop that works with an extensive inventory, and we have found Odoo to be an excellent platform for managing inventory, processing orders, bills, invoices, etc., and reconciling our accounts. The main apps that we work with are accounting, sales, purchase, and inventory, but we have others for reference as well.
Pros
- Managing Inventory- especially working with landed costs
- Reporting- Balance Sheet, P&L, Cash Flow, etc.
- Bank Reconciliation
Cons
- Connecting Sales & Purchase to track the flow of outside orders
- End of year closing procedures
- Inventory Valuation procedures
Return on Investment
- Tasks that would take all day in SAP are finished in the morning with Odoo
- The reporting functions save me hours at the end of each month/quarter/year
Usability
Alternatives Considered
SAP Business One and QuickBooks Desktop Enterprise
Odoo for SMB.
Use Cases and Deployment Scope
We use Odoo to manage our sales, inventory, manufacturing work orders, service orders, and accounting.
Pros
- Great flexibility in manufacturing assembly for a low cost.
- Very open and flexible system.
- Integrates with many other systems.
Cons
- Customer service is nonexistent. You will need a 3rd party to assist you.
- The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
- The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
- Initial implementation is clunky and seems to require a 3rd party just for setup.
Return on Investment
- Odoo has improved our ability to track product assemblies from the design stage through manufacturing, assembly, sales, and shipping.
- Troubleshooting Odoo and the features that break has evolved into a standing weekly meeting. The software is very buggy and not user-friendly.
Usability
Alternatives Considered
Microsoft Dynamics 365, Acumatica, NetSuite ERP and Zoho One
Other Software Used
Airtable, Miro, Asana, Slack
Customizable ERP that's affordable.
Use Cases and Deployment Scope
We use Odoo as our sales, accounting, manufacturing, service and inventory control system. We had several less efficient systems in place prior and with Odoo we have been able to combine them into one. We also like it because there is a communications system built in. You can tag people in messages and assign activities. It makes it very helpful to reenforce the importance of communication amongst the teams.
Pros
- Easy to add or archive product.
- Sorts customer information easily.
- Integrates with other programs like slack.
Cons
- We had to work with an implementation team to customize Odoo into something that could truly work for us.
- I would like to be able to run some reports in an easier way.
- We did have to implement the use of an iOT box as well for something like printing barcode stickers.
Return on Investment
- Inventory count numbers have significantly improved. Shrink went from about 20% to about 8%
- Managing vendor quotes has been way easier.
- Managing RTV accuracy has also improved.
Usability
Alternatives Considered
NetSuite ERP
Other Software Used
Airtable, Slack
