Love the features and products wish the licensing model was better
Use Cases and Deployment Scope
We use Nintex Process Manager and Workflow cloud.
We have mapped processes throughout various departments to help provide work instructions and for projects to map the current and future states. It's help tracked savings for initiatives and captured how work is completed making is easier to onboard new staff to roles.
We have built several workflows for several departments and helped streamline data gathering and approval processes. It has dramatically improved the processes and eliminated human errors and handoffs.
Pros
- Offers both high level and detailed process documentation
- Let's business users create automated workflows with a low code solution
- Notifies people using documents and maps of when changes have been made - this has improved the adoption of new changes as people know instead of having to remember to go see if a process has changed.
Cons
- The cost structure of charging per process map has made us look for another solution and it will be disappointing to lose the functionality.
- Licensing model for workflow cloud automations is prohibitive to use it for automating versus Power Automate or UiPath because of charging per run
Likelihood to Recommend
I love the functionality of the products but their pricing model has caused our costs to more than double in the last two years as people adopted using the products to improve both processes and workflows. I would rate it higher if there was a more stable model of licensing. It may work better for smaller organizations or large organizations with large budgets.
