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Miro

Score9.2 out of 10

8,629 Reviews and Ratings

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What is Miro?

Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.

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Categories & Use Cases

Media

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.
Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.
Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.
Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

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Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.

Who Buys & Uses Miro

Miro Reviews

What users are saying about Miro.
View all Miro reviews

Pros

  • Facilitates real-time collaboration for distributed teams
  • Intuitive design and ease of use for quick adoption
  • Extensive library of templates for diverse use cases

Cons

  • Cumbersome exporting and importing of content
  • Desire for deeper integrations with "source of truth" systems
  • Occasional license management complexity

Organization all in one software.

Incentivized
Israel Edmond
Web Administrator in Information Technology at Mastiff Tech Pvt Ltd (51-200 employees)

Use Cases and Deployment Scope

Miro is an open board for visual integration which we use in our organization to ensure we have all in one interaction from visual presentations to maintaining high quality interactions on a whiteboard that is visible by all authorized members with top security enhanced.It is also a great tool in surveys and feedback management.

Pros

  • Survey and feedback management
  • CMS integration
  • Notes taking and comments
  • Visual presentations.

Cons

  • Not necessarily much few lags here and there but with proper management I realized it's all easy.

Return on Investment

  • Timely projects delivery.
  • Great customer Journey
  • Team efficiency and collaboration.

Usability

Other Software Used

Atlassian Jira, Notion, Microsoft Teams

Miro after 5 years of usage

Incentivized
Ashley Rock AlmeidaView profile
Senior Software Engineer in Information Technology at The LEGO Group (10,001+ employees)

Use Cases and Deployment Scope

Miro, as a tool, has helped us discuss whiteboard topics efficiently as a team. It has cool features, and the improvements are welcome. We use it for Scrum meetings, such as retro, but also when discussing and designing new software or analysing requirements from an existing one. As well as making visibility to complex problems using flowcharts.

Pros

  • Team Collaboration
  • Varity of tools
  • Visualization of complex issues

Cons

  • Pushing other miro products
  • Transparancy around Data Residency
  • Hard to use privacy controls

Return on Investment

  • Made meeting engaging when teams are not co-located
  • Made discussions stay saved and can be continued from, eg vs a whiteboard
  • Saved costs on materials such as sticky notes etc

Usability

Alternatives Considered

Microsoft Teams Rooms, draw.io and Atlassian Confluence

Other Software Used

Microsoft Teams Rooms, draw.io, Atlassian Confluence

The true IT Omni-tool

Incentivized
Clint L
Software Engineer V in Information Technology at Paychex, Inc. (10,001+ employees)

Use Cases and Deployment Scope

Miro saves me dozens of hours each week. It replaces multiple tools such as diagram, proto-typing, documentation, designing, and is incredibly easy to collaborate and use with others. Adopting the tool was straightforward and anyone that has used similar tools will take right away to it. I use it daily for work and it easily links to existing documentation and other URLs to compile everything in one place.

Pros

  • Creating diagrams from scratch or with AI fast
  • Easily share ideas instantaneously while in collaborative environments
  • Share thoughts asynchronously across teams in other countries
  • Easy organization of brainstorming thoughts and commenting of others

Cons

  • Limited access to user groups for hiding and controlling access to boards
  • Organization of navigation menu is limited to one level of "sections" instead of a folder-like structure many other tools allow

Return on Investment

  • I currently save around two to three hours a week now doing administrative tasks. It has saved the need for sending some emails and holding meetings.
  • I trust that I won't miss anything from my team now that we are all in sync with this tool. No more pouring over document comments in Office 365, Emails, Jira tasks, etc. It's all in one place, and can combine all of those other tools there as well with its elegant linking approach.
  • Starting projects and leading others is easy with these persistent and real time updates during meetings. No more "circling back on that point" because it is addressed right now!

Usability

Alternatives Considered

Atlassian Jira, Gliffy, Atlassian Confluence, Trello, Zeplin and Figma

Other Software Used

Atlassian Jira, Atlassian Confluence, Atlassian Bitbucket, Gliffy, Trello, Figma, Zeplin, GitKraken, Webex App

Miro is a masterpiece.

Incentivized
Marjorie SenaView profile
UX Researcher Sr. in Research & Development at Vivo (10,001+ employees)

Use Cases and Deployment Scope

I'm a UX Researcher, so I normally use it for this purpose. I used to use it to download customer interviews, but now we use it more for stakeholder dynamics. I like the fact that you can access it without logging in, so stakeholders feel comfortable being anonymous in the dynamics.

Pros

  • Being able to design dynamics in a "free" way.
  • The tool is flexible.
  • Miroverse.

Cons

  • Presentation mode is not that good.
  • Could have integration with Teams for presentation.
  • The I.A is still "weak".
  • Portuguese translation.

Return on Investment

  • We did a dynamic activity based on actionable insights from a research study that I conducted. It was great to see people interacting, and one of the proposals was successful, resulting in a 6 million (in local currency) contribution to the company!

Usability

Alternatives Considered

Figma, Dovetail and Notion

Other Software Used

Figma, Notion, Dovetail

Miro feels like magic for distributed teams

Incentivized
Fabio BarreiroView profile
Principal Service Designer in Information Technology at Equinix Inc (10,001+ employees)

Use Cases and Deployment Scope

I use Miro to collaborate with multiple distributed teams. Brainstorming, workshops, co-sketching, PI Planning, and many other use cases as we design software solutions for a global datacenter company. I am part of the Service Design team, and Miro helps me create visual artifacts that people can also work on. From internal solutions across our systems stack to our customer portal, Miro is a must have when we need to co-create. It helps us solve problems like: Online collaboration, Async communication/work, Visual thinking instead of text-heavy docs.

Pros

  • Online realtime collaboration
  • Visual thinking, improving meeting alignment
  • Templates library covering many use cases
  • Diagramming
  • Rapid wireframing

Cons

  • It doesn't have pages, so either you end up with a lot of clutter on 1 board or you need to split it into multiple boards, creating confusion
  • Some features like the Story Mapping component still feel unfinished (ie. Sometimes cards title overlap other elements, the + buttons were out of place, it doesn't sum up the story points in each release)
  • AI Image generation fails a lot to generate images with text
  • Could have more sticky notes colors

Return on Investment

  • Speed to development, by improving team alignment
  • Team productivity - Concepts can be designed in hours
  • Cost saving, by eliminating the need of travels for many situations

Usability

Alternatives Considered

Lucid Visual Collaboration Suite and FigJam

Other Software Used

Figma, Microsoft Teams, Dovetail

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