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Mailtrack

Score9.8 out of 10

63 Reviews and Ratings

What is Mailtrack?

Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.

Read more details.

Categories & Use Cases

Media

Screenshot of Know when your emails were opened, and how many times.

Screenshot of Know when your emails were opened, and how many times.

Who Buys & Uses Mailtrack

Mailtrack Reviews

What users are saying about Mailtrack.
View all Mailtrack reviews

Track emails with Mailtrack

Marie Olivier
HR Manager in Human Resources at Direction Watch Club (11-50 employees)

Pros

  • Email tracking
  • Bulk emails
  • Easy to use

Cons

  • Free trail does not have much of features.

Most Important Features

  • Live tracking

Return on Investment

  • Highlights good leads
  • Effective communication
  • Good response
  • Sales efficiency

A good alternative to Boomerang for Gmail.

Deon WagenerView profile
Senior Revenue Manager in Customer Service at Pace Revenue (11-50 employees)

Use Cases and Deployment Scope

Mailtrack is mainly just used by the Commercial Sales team at the moment. It is being trialed as an alternative to Boomerang.
Within Sales, it is very important to be able to keep track of who read emails vs who didn't in order to prioritise your day. By using Mailtrack, we are able to see if a particular email is "hot" or not for example, giving invaluable insight into the situation.

Pros

  • Summaries of all emails sent.
  • Snooze functions.
  • Hot topic (when read or forwarded many times).

Cons

  • Would like to be able to specify when the snooze should be activated until. Right now only 2 options. 24h or 48h.

Return on Investment

  • Increased my time spent on prospecting instead of useless follow-ups when an email has not been read.
  • Being able to determine if an email was received well e.g. Hot Topic, making the prospect even better.

Other Software Used

Looker, Pipedrive, Chargebee

Mailtrack: The best solution for communication tracking (especially Sales)

Samiyan MominView profile
Vice President Business Development in Corporate at AIESEC in Albania (201-500 employees)

Pros

  • Mail tracking.
  • Immediate notification on communication.
  • Reminders if mails have been read or not.
  • Notifies if email is from an old conversation.

Cons

  • None.

Return on Investment

  • Efficiency in operations increased.
  • Effective communication.
  • Highlights dead leads.

Usability

Other Software Used

Zoom

Mailtrack review

David ŠujdovićView profile
Assistant in Marketing at Naučno tehnološki park Čačak - Science Technology Park Čačak (11-50 employees)

Pros

  • Easy to use
  • Fair price
  • Beginner friendly
  • Immediate feedback knowing if the email was delivered.

Cons

  • Some of the settings can be confusing at first.
  • Some alerts are on by default and can be annoying at times.
  • Good to know if the email was deleted.
  • It would be great to know how much time recipients spent on each email.

Return on Investment

  • 20% increase in mail responses.
  • More success with follow-ups,
  • Less time spent worrying if I should follow up.

Alternatives Considered

Mailchimp

Usability

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