TrustRadius: an HG Insights company

Lytics

Score8 out of 10

8 Reviews and Ratings

Very easy to use audience segment builder- with over 250 data points for each user- it is essential for us

Pros

  • Easy to use segmentation tool
  • Clients love to see their audience build live!
  • Easy to activate an audience wherever it needs to go

Cons

  • Ability to "report" on a created audience
  • Folder structure for organizing created audiences

Most Important Features

  • The quick and intuitive audience builder tool
  • The look and feel of the tool allows us to show to clients- a big plus
  • The many activation connections- easy to send to live ramp, facebook, etc.

Return on Investment

  • Essential to our revenue goal this year
  • We could not build out our segments without it

Alternatives Considered

Treasure Data and Oracle Access Management

Lytics - Great CDP

Pros

  • Audience building
  • Targeted messaging
  • Segmentation

Cons

  • Currently all working well

Most Important Features

  • CDP
  • Segmentation

Return on Investment

  • Overall improvements in LTV

Lytics is made for Marketers!

Pros

  • Analytics: it's easy to obtain and understand.
  • Usability: the database is intuitive and easy to learn.
  • Targeting: you can easily reach your target audience.

Cons

  • Customization: users are limited to pre-made designs.
  • Design: we have the same issue here; it would be great if users could upload designs from Creative Cloud.
  • Integration: it can be confusing to pair with other applications.

Return on Investment

  • Positive: Customers are retained through another outlet.
  • Positive ROI: we've made a lot of money using the program.
  • Positive: We're using Lytics targeting with email integrations to reach specific subscribers in ways we never thought possible.

Other Software Used

Microsoft 365 Business, Zoom Video Webinar, Skype for Business (formerly Lync)

Customer data management ease with Lytics

Pros

  • API Integrations
  • Customer data analysis
  • First-party list federation

Cons

  • Uptime.
  • Monitoring
  • Relational-table-like functionality

Return on Investment

  • Allowed us to come off more expensive tools.

Other Software Used

Tableau Desktop, Yesmail Marketing Intelligence, Azure SQL Database