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Jama Connect

Score9.4 out of 10

159 Reviews and Ratings

What is Jama Connect?

Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.

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Categories & Use Cases

Media

Screenshot of Jama Connect - Live Traceability
Screenshot of Jama Connect - Project Dashboard View
Screenshot of Jama Connect - Requirements Management
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Screenshot of Jama Connect - Live Traceability

Who Buys & Uses Jama Connect

Jama Connect Reviews

What users are saying about Jama Connect.
View all Jama Connect reviews

Pros

  • Robust traceability features for linking requirements
  • Effective requirements collection and organization
  • Streamlines collaboration and review processes

Cons

  • Limited flexibility in customization and data export options
  • User interface and experience issues, including clutter and visibility
  • Performance concerns such as slow page loading and text editor instability

Best-in-Class Requirements Management tool

Susan Butler
Principal and General Manager in Professional Services at Nauto, Inc. (51-200 employees)

Use Cases and Deployment Scope

The Engineering Team at my client was focused on developing the ability to demonstrate their engineering organization's ASPICE capabilities as they worked to improve their overall software quality. One of the necessary considerations was to have a Requirements Management tool that could support traceability. The use case focused primarily on software engineering and software development.

Pros

  • Easy to configure
  • Out of box capabilities
  • Incredible customer service
  • Incredible technical support
  • Powerful tool and add-ons
  • Goldilocks flexibility

Cons

  • Could add capability for Project Admin to upload image per project at highest level to make visually easier to identify one out of many
  • Could offer a 'free' version that can be used on only 1 project with limited functionality
  • Free version could also allow JCA to be trialed - what better way to get people hooked on how easy it is to use, than to offer a Free version. Get them hooked, then have them become a subscriber. Functionality would need to be very limited because of the power of the tool. Be sure tech support is aligned with these users - to demonstrate the incredible support Jama provides with a funded subscription. An easy way to bump off the competition!

Return on Investment

  • Positive impact teaching how to write good requirements
  • Positive impact learning how easy it is to do traceability
  • Positive impact learning how to document test plans and test outcomes
  • Positive impact with routings and approvals
  • Business objectives are still a work in progress to meet but company is well on its way to meeting those related to Jama

Alternatives Considered

Advisor

Other Software Used

Atlassian Jira, Atlassian Confluence, Lucid Visual Collaboration Suite, Microsoft Visio, GitHub, TestRail

Jama Connect Review

Incentivized
Maxwell Delamere-Sanders
R&D Specialist, System Architect in Research & Development at Boston Scientific (10,001+ employees)

Use Cases and Deployment Scope

Our organization uses Jama for requirements and risk management, as well as design verification and validation activities. Jama allows us to maintain traceability between system and subsystem requirements, test cases, and risk file line items. Having a single source of truth for our design history file content has been extremely valuable for future iterative new product development projects and scope assessments for design changes.

Pros

  • Revision control and revision history
  • Design requirement traceability
  • Test case management and execution

Cons

  • Report configuration requires knowledge of Velocity and the Jama API
  • Jama can be slow when handling large datasets
  • Better tools for creating and managing large numbers of relationships

Return on Investment

  • Streamlined design change management
  • Reduced rework burden from changes to requirements or traceability
  • Let time spent copying and pasting between documents
  • Fewer errors from incorrect item IDs in documents

An engaging tool to enable success within teams and organisations

Incentivized
Chris Armstrong
Lead Systems Engineer in Research & Development at JFD (201-500 employees)

Use Cases and Deployment Scope

We are using Jama Connect to be more than just a requirements management tool - we are using Jama Connect as the single source of truth to contain not just the requirements, but the why and how the system is the way it is. My organisation has only just started on its journey to adopt systems engineering, so we are using Jama Connect to start that engagement with stakeholders from senior members of the organisation, to individual designers and engineers.

Pros

  • Simple, user-friendly interface
  • Web-based
  • Rich text information i.e. not just plain, unformatted text

Cons

  • In the relationship definition, it would be good to be able to manually sort the list
  • When in the Review perspective, you can only see "title", "desription" and "status" - it would be good to be able to tune what is visible
  • The basic exporting I find very difficult to get what you need, then Velocity is another step up in complexity (but also capability) a non-admin installer for an IDE to allow testing during development of a velocity script would be helpful.

Return on Investment

  • One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
  • Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.

Succesfull Jama Application for Software Audit

Incentivized
Charles Hannah
Senior System Engineer in Engineering at Reutech Radar Systems (201-500 employees)

Use Cases and Deployment Scope

The Jama application is for a development project which has a combined hardware and software aspects and requires DO178 standards on the software. Jama Connection together with Gitlab are enabling application and easy auditing and traceability with testing coverage

Pros

  • Version management
  • traceability
  • coverage with test cases

Cons

  • reviews management

Return on Investment

  • It saves time for reviews and approval cycles by up to 50% compared to our normal process and cuts down on waiting periods.

Other Software Used

GitLab

Jama the best ALM tool Ive used so far.

Incentivized
Verified User
Engineer in Engineering (51-200 employees)

Use Cases and Deployment Scope

Our entire company uses Jama Connect to document the following:
  • Risk Management File
  • User Needs
  • System Requirements
  • Software Requirements
  • Requirement Traceability
  • FMEA (use, software, and process)
  • Software Development Plan
  • Verification Plan and Report
  • Validation Plan and Report
We pretty much use it for the entire software development lifecycle and utilize its review/approval and baselining system for our controlled documents.

We also use it to send to our customers either via a direct Jama review or export to PDF/Microsoft Word.

We also use commenting feature within the review process to be able to edit on the spot per item per comment then publishing a new version of the document for baseline and review.

Pros

  • Requirement Tracing
  • Tracking review comments
  • Customization of set types
  • Customer service

Cons

  • Efficiency with loading the pages.
  • More white space in the UI. Breathability
  • Make Suspect identifiers more valuable

Return on Investment

  • FDA approvals are easy because of document export. Can export documents in a matter of seconds.
  • Viewing tracing to verification documents so easily reduced our planning time by 5x for identifying what tests are needed for regression.

Alternatives Considered

codeBeamer ALM and PTC Windchill RV&S

Other Software Used

Figma, Atlassian Jira, codeBeamer ALM, PTC Windchill RV&S

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