Item: Jama Connect
Rating: 9
Author: Verified User

Overall Satisfaction with Jama Connect

Use Cases and Deployment Scope

Our entire company uses Jama Connect to document the following:

Risk Management File
User Needs
System Requirements
Software Requirements
Requirement Traceability
FMEA (use, software, and process)
Software Development Plan
Verification Plan and Report
Validation Plan and Report

We pretty much use it for the entire software development lifecycle and utilize its review/approval and baselining system for our controlled documents.

We also use it to send to our customers either via a direct Jama review or export to PDF/Microsoft Word.

We also use commenting feature within the review process to be able to edit on the spot per item per comment then publishing a new version of the document for baseline and review.

Pros and Cons

Pros

Requirement Tracing
Tracking review comments
Customization of set types
Customer service

Cons

Efficiency with loading the pages.
More white space in the UI. Breathability
Make Suspect identifiers more valuable

Return on Investment

FDA approvals are easy because of document export. Can export documents in a matter of seconds.
Viewing tracing to verification documents so easily reduced our planning time by 5x for identifying what tests are needed for regression.

It’s easier to use, easier to trace requirements and verification and has a better UI

These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.

As stated before tracing is much faster, creating the tracing matrix/workflow is easy like using a Miro workflow.

It’s just easier to read everything.

Key Insights

Do you think Jama Connect delivers good value for the price?

Not sure

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jama Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Jama Connect again?

Yes

Products Replaced

Other Software Used

Figma, Atlassian Jira, codeBeamer ALM, PTC Windchill RV&S

Likelihood to Recommend

Jama connect has the best UI compared to DOORS, Codebeamer, and PTC Integrity. It’s the clearest to use with the best usability. For example make traces between all requirements is as straightforward as clicking a button. The trace matrix view is highly configurable to get you to show anything you need. It has extensive filtering where every index in your requirement is indexed.

Same with their export features, you can use default templates or create custom templates to export to PDF for all your regulatory needs like submitting documentation to FDA. This has helped us a ton without requiring much edits and letting us create up to date reviewed documents.

Speaking of review system, it’s well organized and you can set required approved and optional reviewers. Track your redlines in the tool and also view and resolve comments.

The one issue I’ve experienced is that with a large system the web app can take some time to load everything.

Comments

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Jama the best ALM tool Ive used so far.