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Tricentis qTest

Score9 out of 10

54 Reviews and Ratings

What is Tricentis qTest?

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

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Categories & Use Cases

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Screenshot of Customizable analytics and reports can be shared across the organization - additional read license required
Screenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary tool
Screenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practices
Screenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and development
Screenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaboration
Screenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards
Screenshot of Tricentis qTest includes present dashboards on defects, status, coverage, and velocity, filterable by fields like project and date
Screenshot of Scale and orchestrate automated testing with any tool - Tricentis qTest helps users manage automation hosts, test schedules, and results in one place

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Screenshot of Customizable analytics and reports can be shared across the organization - additional read license required

Tricentis qTest Key Features

Learn about the best (and worst!) features Tricentis qTest has to offer, as determined by TrustRadius' reviewers.
Based on 54 ratings of Tricentis qTest's features
View all Tricentis qTest features

Top Performing Features

  • Defect management

    Ability to automatically log defects and link them to failed tests, and report defect resolution progress

    Category average: 8

  • Map tests to user stories

    Provide visibility into user story test coverage

    Category average: 8

  • Centralized test management

    Ability to manages both manual and automated tests from a centralized location

    Category average: 8.6

Areas for Improvement

  • Test execution reporting

    Comprehensive reporting on which tests have been run and pass/fail

    Category average: 8.1

  • Manage test hosts and schedules

    Ease of setup of automated tests and test schedules

    Category average: 7.5

Who Buys & Uses Tricentis qTest

Tricentis qTest Reviews

What users are saying about Tricentis qTest.
View all Tricentis qTest reviews

Tricentis qTest Review

Incentivized
Verified User
Consultant in Quality Assurance (10,001+ employees)

Use Cases and Deployment Scope

We use qTest to manage test cases, link them to user stories, and track defects across manual and automated tests. It helps us improve traceability, streamline test execution, and ensure faster feedback during sprints. Our use spans across QA teams for functional, regression, and integration testing.

Pros

  • Organizes test cases in a clear, hierarchical structure by release, module, or feature
  • Seamlessly integrates with Jira, allowing automatic linking of test cases to stories, bugs, and requirements
  • Allows batch execution of tests across environments and releases
  • Offers real-time status dashboards, so QA leads and PMs can monitor progress and defects

Cons

  • The UI can feel outdated at times, requiring too many clicks to perform simple actions like cloning test cases or switching between modules.
  • Large projects with thousands of test cases can cause sluggish load times, especially in the Test Design and Execution tabs.
  • Built-in reports are helpful, but customizing dashboards often requires external BI tools or API scripting.

Return on Investment

  • Tricentis qTest significantly improved our testing process by increasing visibility, traceability, and collaboration across teams.
  • It reduced test execution time by centralizing manual and automated test results, helped us catch defects earlier through better test coverage, and standardized testing practices across multiple squads.
  • we saw fewer escaped defects, faster sprint turnarounds, and more consistent QA reporting, which directly supported our delivery and quality goals."

Other Software Used

Tricentis Tosca, Appium, WebdriverIO

How as a fresher qTest helped in testing phase of a software.

Verified User
Analyst in Quality Assurance (1001-5000 employees)

Use Cases and Deployment Scope

qTest is the primary testing tool in our Org. We primarily use this for salesforce and related business applications. It helps us to follow QA's agile process and helps us in delivering high quality testing. It also helps Business Analysts and many other teams to collaborate and look into what our team (QA) is actually working on and what all test cases we are drafting and how are we testing them.
Business Problems addressed: It mainly address the huge problem each company faces which is - 'centralized test management'. Currently we are not facing this issue as we integrated qTest in our daily workflow and it helps us a lot in our QA work routine.
The other problem is other teams (outside QA) if they want to know the type of quality we are providing they need not to explicitly ask us as qTest contains all the Test cases that we run as part of a JIRA and they can refer them if they want to address or replicate any scenario they we as a QA team tested.

Pros

  • As a fresher, when I started using qTest it was very handy and easy to understand.
  • It helps us trace the test cases that are used to test the quality in a single location
  • The main thing is its integration with JIRA as soon as we create a ticket we would be getting all the requirements in the qTest so it became easy for me

Cons

  • Better integration with JIRA as sometimes I faced the requirements not getting filled automatically in qTest
  • I also noticed some times when I pause the session also it records where ever I press the mouse so little improvement on that side
  • Some glitches while starting a session for testing

Return on Investment

  • Integrating qTest in our workflow helped us in 52% reduction in test authoring effort
  • Overall project management and the time calculation for the quality checking of each project can be managed good in qTest
  • It provides full tracability of a single project from the requirements to the defects raised it helps our team a lot

Other Software Used

Atlassian Jira, Copado

qTest is for making QA life easy by bringing all STLC entities under one roof

Incentivized
Navaneeth T
QA Manager in Quality Assurance at CONFLUENT (1001-5000 employees)

Use Cases and Deployment Scope

Earlier our test case for execution were scattered across many g-docs & the purpose of Tricentis qTest was to bring all STLC i.e. Test authoring, Test management, test execution & reporting under 1 tool. Tricentis qTest helped us to get all this together & track effectively. Especially when we were not using qTest we were losing our past data of "proof of testing" now it has become easy for us to focus on just execution & authoring rest toll will handle for us & drive us thru needy numbers

Pros

  • Proof of testing maintenance thru "web explorer option"
  • Execution report is easily derivable
  • Authoring & Execution tracking
  • Ease of maintainance

Cons

  • At times server errror cost us half a day of work
  • "Web explorer" sometimes goes for toss & collection of test proof becomes hard
  • when there are bulk actions are performed we see glitch (rare-case)

Return on Investment

  • Faster test deliver
  • effective execution
  • defect mapping to test case

Alternatives Considered

TestRail

Other Software Used

TestRail, Zephyr Scale, X-Ray.contact

Tricentis qTest Enterprise Testing Powerhouse

Incentivized
Verified User
Team Lead in Information Technology (10,001+ employees)

Use Cases and Deployment Scope

We use Tricentis qTest to organize and track our testing work. It helps us create test cases, run tests, log defects, and generate reports—all in one place. It connects with Jira and our CI/CD pipeline, making it easy to sync with development.

Before qTest, we struggled with scattered test data and slow reporting. Now, we have clear dashboards to track progress and make better decisions. It works for both manual and automated testing, saving us time.
Our team uses it for functional, regression, and API testing. It fits well with Agile and DevOps, helping us deliver faster.

Pros

  • Test Case Management & Reusability
  • Real-Time Dashboards & Reporting

Cons

  • Steeper Learning Curve

Return on Investment

  • 30% Faster Releases
  • 25% Fewer Escaped Defects

Other Software Used

Postman, Selenium, Jenkins

Tricentis qTest needs a lot of work but the potential is there

Incentivized
Verified User
Administrator in Information Technology (201-500 employees)

Use Cases and Deployment Scope

We use Tricentis qTest for our test case management in our testing phases of product development, validation of various products internally, and development of customer instances. A major piece that we use is the integration with JIRA. This shows a connection of what we're working on with the proof of testing of what we actually did and what the actual results of that testing were.

Pros

  • Traceability for test cases
  • Traceability for test requirements
  • Linking back to our JIRA instance

Cons

  • Uptime
  • Communication
  • Support

Return on Investment

  • Better test case management
  • Proof for audits

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