Sage Intacct

Score8.6 out of 10

2,685 Reviews and Ratings

What is Sage Intacct?

Sage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.

Categories & Use Cases

Media

Screenshot of Accounts Receivable: Automate accounts receivable processes.

Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.

Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.

Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.

Screenshot of the detailed company metrics used to forecast business growth.

Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales

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Screenshot of Accounts Receivable: Automate accounts receivable processes.

Single sign-on capability
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
Category average: 8.8
Multi-division support
The software is flexible and supports bookkeeping practices along multiple dimensions such as locations, branches or products.
Category average: 8.6
Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Category average: 8.8

Cost of goods sold
The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.
Category average: 8.5
Automatic reordering
The software can be set up to automatically reorder a good when it falls below a certain threshold.
Category average: 6.7
Manufacturing module
The software helps track and manage raw materials, work-in-progress items, and finished goods.
Category average: 6.5

Jackie Cooper-Galey View profile

Director of Finance in Finance and Accounting at Youth First Inc (51-200 employees employees)

Use Cases and Deployment Scope

We replaced QuickBooks with Sage Intacct in 2021 to better be able to track restricted dollars. I selected the product because it seemed intuitive—designed by accountants. Sage Intacct is great. It offers several dimensions, so you can slice and dice your financial data in innumerable ways. We are currently using Intacct as our ERP.

Pros

Segregates transactions associated with different funders
Maintains records electronically
Allows lots of customization in reports

Cons

The grants module is difficult to understand/implement
Training isn’t geared towards NFPs

Return on Investment

We had outgrown QB. I never have to worry that Sage Intacct will crash and we’ll lose everything.
When I came on board, accounting did not have a good way to track restricted dollars. Sage Intacct fixed that.
We are able to close each month much faster.

Other Software Used

Salesforce CMS, Bonterra Apricot, Microsoft 365, isolved

LaShawnda Flowers

Accouting Manager in Finance and Accounting at St. Joseph County Airport Authority (51-200 employees employees)

Use Cases and Deployment Scope

We use Sage Intacct in our organization for accounting and procurement purposes. The product addresses our accounts payable, accounts receivable, purchase orders, and tracking our expenses and revenues by cost center and grant sources. The scope of our case involves using Sage Intacct as our accounting system and considering the addition of the fixed assets module.

Pros

Help with the creation of invoices for our customers.
Bill payment.
The creation of General Ledger accounts.

Cons

The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
The creation of reports is complicated and lacks sufficient filtering options during the process.
The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.

Return on Investment

Negative impact - The purchasing process is clunky and time consuming.
Positive impact - The tracking of expenses and revenues can be reported accurately to the Board.
Negative Impact - Budgeting is time consuming.

Alternatives Considered

MIP Fund Accounting

Other Software Used

FinQuery Software Management

Dan Titus

Corporate Vice President in Finance and Accounting at Save A Shield, Inc. (51-200 employees employees)

Use Cases and Deployment Scope

Sage is a more robust product than what we were using. It provides lease accounting for our company cars that are leased. It provides prepaid expenses that we previously did not have. It provides an online portal for our customers to pay their bills. It not only downloads payroll data from ADP, but it also downloads statistical data. We need to calculate and distribute bonuses to our employees. The product is significantly more advanced in the accounting world than anything we've experienced before. I especially like the bank reconciliation. It is much more user-friendly than our prior software program. We now have automated expense reports for our employees. Paper expense reports and paper receipts are a thing of the past. The report writer is amazing. I have detailed sales tax reports to use to file my 15 sales tax returns. I also appreciate the sandbox. We can play and test before we do it live.

Pros

Bank Reconciliation.
Lease Management.
Prepaid Expenses.
Online AR Automation.

Cons

Customer Support is weak.
Custom Fields Not always accessible.
AR Payments Dates should be available at the beginning not the end.

Return on Investment

It saves time.
It provides greater analysis vs. using spreadsheets.
It provides true period end closing. No prior period fixes.

Alternatives Considered

QuickBooks Online and NetSuite ERP

Other Software Used

doForms, ADP TotalSource, Excel Analyzer

Joshua Dremsa View profile

System Admin / Senior Accountant in Finance and Accounting at Aqua Finance (201-500 employees employees)

Use Cases and Deployment Scope

In my current role we utilize Sage Intacct primarily for advance consolidation in reporting. While I understand the product can be difficult to understand and at times frustrating to maximize its utilization, I do find that there is a lot of promise when it comes to reporting and customization. Specifically speaking to advance consolidations, we are beginning to better understand the capabilities of inter entity mapping and the impact it has on our due to and due from accounts. We are currently pouring a lot of our time in understanding the flow of data to ensure we have a good pulse on how we want to use the product. At the end of the day, I think it is this...one can either remain stuck with tool they have or look forward to doing more to maximize a resource that is both dynamic and robust.

Pros

Cloud based API integrations
Custom Report Writing
Modern interface

Cons

Steep learning curve around advance consolidations
initial customer service reps may come across as too simple in understanding the product
Quarterly invoices are missing the details of ad hoc charges and generally need to follow up with rep for more.

Return on Investment

Because of the deep learning curve, they really do tailor opportunities to their customers to provide learning. I especially liked the low key in person meetup in Chicago to network with other companies that utilize Sage Intacct. It was within the same month I found out a way to use ICRW to fulfill Auditor requests.

Alternatives Considered

QuickBooks Online and Sage 50

Amanda Au

Human Resources Director in Human Resources at Trident LTC (501-1000 employees employees)

Use Cases and Deployment Scope

We currently use this software to address our accounts payable and financial reporting. It helps with us paying our bills each month and ensuring we know our expenditures. On the payroll side, the software integrates with ADP and we upload our payroll which then is included in the whole reporting of our finances some the year.

Pros

Easy to find commands such as accounts payable > bills, etc.
Tons of training videos with walk through steps when addressing problems.
The interface is simple and it overloaded with tons of information when you first log in.

Cons

Wish it would customize the pay bill section where we could select the same filters as we do on the bills page.
The software is slow recently and not sure if there are bugs or too much coding but it used to be faster when loading between modules.
Wish we could open selected options in a new tab vs the same tab or a window in the same tab. Repetitive steps when going from company report to another.

Return on Investment

This product helps us ensure our financials are ready for the tax filing year

Other Software Used

QuickBooks Desktop Pro, QuickBooks Online

Sage Intacct

What is Sage Intacct?

Categories & Use Cases

Media

Key Features

Top Performing Features

Single sign-on capability

Multi-division support

Role-based user permissions

Areas for Improvement

Cost of goods sold

Automatic reordering

Manufacturing module

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