#1 most frequent
United States of America
42.6%29 installations of 68
What is Instabug?
Instabug delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence.
Categories & Use Cases
Media
Screenshot of Instabug Report
Who Buys & Uses Instabug
#2 most frequent
Canada
10.3%7 installations of 68
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
7.4%5 installations of 68
Instabug makes it easier for our beta testers to send feedback directly within the app
Pros
- Instabug allows testers to quickly and easily send their bug reports.
- Testers can draw on the screenshots, capture video and write back.
- Instabug also has amazing customer support that is always quick to respond to our requests and needs.
- Users can also make integrations so you can easily turn Instabug reports into Jira or other tracking software.
Cons
- We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
- Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
Return on Investment
- Instabug streamlined the bug reporting process by providing a platform to funnel issues, making this process very efficient.
- Instead of manually creating a ticket and spending 10 minutes to fill out the details, I can forward the Instabug report to Jira with just 1 click and everything is filled out.
Instabug for insta resolution
Pros
- Makes it easy for the end-users of the mobile apps.
- Provides crash analytics.
- Helps capture user inputs.
Cons
- Could be less pricey.
- Should be something that works not just on IOS and Android but also on web applications.
Most Important Features
- Ease of use
- Reporting Analytics
Return on Investment
- Reduced the time to get feedback.
Other Software Used
Todoist: To-Do List & Task Manager, Trello, Slack
