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Basecamp

Score8.2 out of 10

1,284 Reviews and Ratings

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Categories & Use Cases

Product Demos

Top Performing Features

  • Team Collaboration

    Team collaboration capabilities let team members work directly with each other and provide team updates.

    Category average: 9

  • Timesheet Tracking

    Timesheet tracking is the ability to track all billable and non-billable hours for each project.

    Category average: 8.4

  • Document Management

    Document management provides for centralized management of all project documents.

    Category average: 7.9

Areas for Improvement

  • Invoicing

    Ability to create, manage and send invoices to clients during or after completion of a project

    Category average: 7.6

  • Integration with accounting software

    Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

    Category average: 8.4

  • Gantt Charts

    Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

    Category average: 8.3

Solid product

Use Cases and Deployment Scope

We use Basecamp for messaging and file sharing between our Standing Committees. It helps keep information easily accessible in one place that can be referenced at any time. It is also an easy way to message committee members and keep a simple thread of responses. It is also good for collaboration, with use of the Writeboard feature.

Pros

  • messaging
  • calendar for keeping track of deadlines and events
  • document retention and file sharing

Cons

  • When messaging, you have to click names of people on the committee so they get an email into their email inboxes (nice feature), but click that many boxes can be time consuming.
  • If you need to change someone's login email, you have to delete the user and then re-add them with the new email.
  • Listing of "projects" on the side is small and takes a while to "see" sometimes.

Return on Investment

  • Streamlined communication
  • easier to share document (less time expended)
  • good price for what it can do
  • simple, and we like it this way!

Usability

Alternatives Considered

Microsoft Teams

Other Software Used

Submittable, Wufoo

Keep your projects organized and all in one place with Basecamp.

Use Cases and Deployment Scope

For internal and client-facing project management, Basecamp does the trick! You can set and assign tasks with deadlines to specific people and keep all documents and correspondence in one place. You control what the client sees at all times. You can tie it in with Harvest or other time-tracking apps. The only thing missing is CRM and invoicing capabilities.

Pros

  • Project Management.
  • Task Assignment.
  • Document keeping.

Cons

  • CRM would be helpful.
  • Invoicing directly from a project would be great.

Return on Investment

  • It has helped keep every project organized, with all assets in one accessible place for everyone involved.
  • It has helped with scheduling and assigning tasks so that everyone knows what is expected of them.
  • It has helped keep all client correspondence in one place and within the project so that everything can be found immediately.
  • The search function is very helpful.

Usability

Alternatives Considered

Kantata PS Cloud

Other Software Used

Slack, QuickBooks Online, Harvest

Great platform for keeping our teams organized and productive

Use Cases and Deployment Scope

Basecamp helps our teams stay organized and on track with our ever-growing list of assignments, work streams, and deliverables! Especially no that we're mostly remote employees, this keeps our ducks in a row

Pros

  • project management
  • assignment allocation
  • collaborative work
  • comments and iterations
  • status updates

Usability

Alternatives Considered

Trello

Other Software Used

Microsoft Teams, Slack, Google Slides

We Love Basecamp

Use Cases and Deployment Scope

We use Basecamp for all of our daily communication. We also use it for file sharing and organization. It keeps all of our projects easy to find and we can set deadlines and estimates. It also works seamlessly with our timekeeping platform so it's super easy to track our hours.

Pros

  • Organization
  • File Sharing
  • Communication
  • Project Management

Cons

  • We have recently been having trouble with PNGs
  • I wish that copy-pasting worked better (like copy-pasting from an email).
  • There could be a better Gantt chart function.

Return on Investment

  • I don't have exact numbers but I seriously love how Basecamp changed our workflow.

Usability

Alternatives Considered

Everhour, Adobe Acrobat, Adobe Illustrator CC, Adobe InDesign, Adobe PhotoShop, Adobe After Effects and Google Sheets

Back to Basics with Basecamp

Use Cases and Deployment Scope

As a graphic design agency, we use Basecamp to keep track of the work we do for clients and share progress with each other. This allows us to communicate with each other so we can collaborate on projects. We assign jobs to each other for each project and are able to make sure we get everything done in a timely fashion. We use all parts of Basecamp to complete our design agency work remotely.

Pros

  • Organization of work
  • Scheduling of jobs
  • Group communication and collaboration

Cons

  • Fix issue with loading PNGs in jobs
  • Fix issue with window crashing
  • Easier search function

Return on Investment

  • It allows us to share things directly to clients
  • We can use it as an archive of our work so it is helpful to refer back to previous work
  • It made collaboration so easy and we are able to work together, quicker

Usability

Other Software Used

Adobe PhotoShop, Adobe Illustrator CC, Adobe InDesign