Instabug vs. Sentry

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Instabug
Score 8.0 out of 10
N/A
Instabug delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers, Instabug…
$149
per month
Sentry
Score 9.1 out of 10
N/A
Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.
$26
per month
Pricing
InstabugSentry
Editions & Modules
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
Team
$26
per month
Business
$80
per month
Developer
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
InstabugSentry
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual plan.
More Pricing Information
Community Pulse
InstabugSentry
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InstabugSentry
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Score 8.7 out of 10
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Score 8.7 out of 10
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Score 8.7 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
InstabugSentry
Likelihood to Recommend
8.0
(0 ratings)
8.3
(0 ratings)
User Testimonials
InstabugSentry
Likelihood to Recommend
Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
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[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.
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Pros
  • Instabug allows testers to quickly and easily send their bug reports.
  • Testers can draw on the screenshots, capture video and write back.
  • Instabug also has amazing customer support that is always quick to respond to our requests and needs.
  • Users can also make integrations so you can easily turn Instabug reports into Jira or other tracking software.
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  • It collects very detailed information on problems that happen to our users while using the platform
  • It supplies very good tools in order to aggregate the collected data and analyze it
  • It integrates with Slack, making it easier to "monitor it in real time"
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Cons
  • Could be less pricey.
  • Should be something that works not just on IOS and Android but also on web applications.
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  • if we could decrease the costing via some kind of sampling of errors.
  • sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
  • self hosted capabilities or using own storage to reduce cost.
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Alternatives Considered
No answers on this topic
We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide product level insights that New Relic does not.
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Return on Investment
  • Reduced the time to get feedback.
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  • Error tracking is a must in any modern dynamic website or app. By looking into the error notifications I'm able to fix errors before anyone even has a chance to complain about them!
  • Surprisingly, many website issues aren't showing up in Sentry, because they don't trigger exceptions. I'm interested in seeing if I can use Sentry to catch manually-triggered exceptions for "undesirable states" that my website can find itself in. Of course, that means I have to figure out how to have my client code recognize that it's in an undesirable state...
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ScreenShots

Instabug Screenshots

Screenshot of Instabug Report