Firebase Crashlytics vs. Instabug

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Firebase Crashlytics
Score 9.5 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
Instabug
Score 8.0 out of 10
N/A
Instabug delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers, Instabug…
$149
per month
Pricing
Firebase CrashlyticsInstabug
Editions & Modules
No answers on this topic
Basic
starts at $149
per month
Pro
starts at $249
per month
Premium
Custom Quote
Offerings
Pricing Offerings
Firebase CrashlyticsInstabug
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual plan.
More Pricing Information
Community Pulse
Firebase CrashlyticsInstabug
User Ratings
Firebase CrashlyticsInstabug
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Firebase CrashlyticsInstabug
Likelihood to Recommend
Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
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Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
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Pros
  • It has a great reporting interface to monitor crashes and affected users.
  • Setting up breadcrumbs to provide better insights around crashes is simple.
  • Easy for a non-developer like myself to jump in and figure out things quickly.
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  • Instabug allows testers to quickly and easily send their bug reports.
  • Testers can draw on the screenshots, capture video and write back.
  • Instabug also has amazing customer support that is always quick to respond to our requests and needs.
  • Users can also make integrations so you can easily turn Instabug reports into Jira or other tracking software.
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Cons
  • Improve the SDK installation documentation
  • Simplify the migration from Fabric.io to Firebase
  • Improve the UI, currently it feels fairly old & clunky
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  • Could be less pricey.
  • Should be something that works not just on IOS and Android but also on web applications.
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Likelihood to Renew
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
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No answers on this topic
Usability
It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
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No answers on this topic
Alternatives Considered
Compared it with Crittercism on a Xamarin project a while back and on that platform, Crittercism was the best. But on Android, Crashlytics is just a lot better in providing good stack traces and having a useful analytics console. It's pretty much the defacto standard on Android...everyone uses Crashlytics. It's even more common to use Crashlytics and the Firebase crash tracking; Firebase does track ANR's a lot better though.
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No answers on this topic
Return on Investment
  • It has help me in improving my app stability and has helped a lot in improving the UI.
  • Also, sometimes its quite interesting to understand the app usage, and it helps us in making better decisions.
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  • Reduced the time to get feedback.
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ScreenShots

Instabug Screenshots

Screenshot of Instabug Report