TrustRadius: an HG Insights company

What is Halo Service Desk?

Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. The solution boasts intuitive workflows to empower teams to deliver excellent service to customers and employees. Standardises processes and provides analytics to align IT to the business needs in a single IT service desk solution. Features include: incident, problem and change management, asset management, service catalogue, telephony integration, dashboard reporting and self-service portal.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish, French, Dutch, German, Spanish, Italian, Swedish, Polish and more

FAQs

How much does Halo Service Desk cost?
Halo Service Desk starts at $55.
What are Halo Service Desk's top competitors?
Freshdesk, SolarWinds Service Desk (SSD), and Jira Service Management are common alternatives for Halo Service Desk.
Who uses Halo Service Desk?
The most common users of Halo Service Desk are from Enterprise.