What is Halo Service Desk?
Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. The solution boasts intuitive workflows to empower teams to deliver excellent service to customers and employees. Standardises processes and provides analytics to align IT to the business needs in a single IT service desk solution. Features include: incident, problem and change management, asset management, service catalogue, telephony integration, dashboard reporting and self-service portal.
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Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English, French, Dutch, German, Spanish, Italian, Swedish, Polish and more |
FAQs
How much does Halo Service Desk cost?
Halo Service Desk starts at $55.
What are Halo Service Desk's top competitors?
Freshdesk, SolarWinds Service Desk (SSD), and Jira Service Management are common alternatives for Halo Service Desk.
Who uses Halo Service Desk?
The most common users of Halo Service Desk are from Enterprise.