TrustRadius: an HG Insights company

Feedier

Score10 out of 10

1 Reviews and Ratings

What is Feedier?

Feedier offers an experience management platform that enables users to automatically collect real-time feedback.

The vendor states having an automated platform allows users to collect clear and quantifiable insights to facilitate at scale actions.

Collect and analyze data via the platform in order to gather quality insights and use them in order to improve the experience of customers, employees, products and improve decision-making.

Media

1 / 4

Great Feedback Collection Platform

Use Cases and Deployment Scope

The better you understand your customers, the more likely you are to succeed in your marketing endeavors. I use Feedier to analyze collected data and help gain new insights to improve the customer experience. I highly recommend anyone running a business to use this survey collection tool.

Pros

  • Easily Customize Landing Feedback Page
  • Great Display and Generation of Feedback Results
  • Different Collection Types

Cons

  • Sending SMS & Email campaigns to Recipient - it is a bit challenging to import contact information
  • More option to customize the footer area

Most Important Features

  • Generation of Results
  • Able to Easily Collect Feedback
  • Survey Templates

Return on Investment

  • Able to improve pricing strategies resulting in 50% increase in purchase
  • Reduce the need to employ research staff, reducing costs.
  • Speed up the process of collecting and analyzing results

Alternatives Considered

SurveyMonkey and Google Forms

Other Software Used

Sendinblue, BigMarker, CompanyHub CRM