TrustRadius: an HG Insights company

Qualtrics XM for People Teams

Score7.9 out of 10

18 Reviews and Ratings

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What is Qualtrics XM for People Teams?

Qualtrics XM for People Teams is software to build engaged and high-performing teams, improve manager and individual effectiveness, and make informed and timely business decisions.

Categories & Use Cases

Reviews

What users are saying about Qualtrics XM for People Teams.
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Qualtrics XM for People Teams works great, except for one big drawback

Incentivized
Verified User
Employee in Human Resources (10,001+ employees employees)

Use Cases and Deployment Scope

The company uses Qualtrics XM for People Teams to administer our employee surveys. I use Qualtrics XM for People Teams to administer surveys after employees complete training to help us measure training satisfaction.

Pros

  • Survey design and options
  • Library of stored question types
  • Branching, skip logic functionality
  • Create a report output of the results
  • Version control

Cons

  • Ability to alphabetize answer choices is not available, so you have to manually click an arrow to put new answer choices in the correct alpha order

Return on Investment

  • It provides a common platform across different departments in the company
  • Employee respondents are familiar with the survey format

Customizable to your needs

Incentivized
Verified User
Professional in Human Resources (201-500 employees employees)

Use Cases and Deployment Scope

We use Qualtrics XM for People Teams for one off surveys, engagement surveys, and life cycle surveys including the exits of all employees leaving our organization. We have dashboards built for all our surveys that provide management with easy to understand visualizations of our data. Once the surveys and dashboards are built it is easy to administer.

Pros

  • Allows for the full customization of your surveys.
  • Provides lots of gadget options for survey dashboards.
  • Can launch a survey quicly if needed.

Cons

  • Dashboards take a long time to build.
  • Surveys must be built well or the results will not be as expected.
  • Too much customization options in some areas.

Return on Investment

  • The people teams has not provided a ROI at this point.

Alternatives Considered

Microsoft 365, SurveyMonkey and UKG Pro

Other Software Used

UKG Pro, Awardco, Adobe Acrobat

Fantastic system

Incentivized
Jacob StraussView profile
Senior Executive Search Consultant in Sales at StraussGroup - Executive Search Consultants (1-10 employees employees)

Pros

  • Easy use
  • Anonymous
  • Fast
  • Great support

Cons

  • Editabilty
  • Results oriented
  • Live dashboard

Return on Investment

  • Improves culture
  • Scheduling
  • Process improvement

Other Software Used

BambooHR, Zoom, Microsoft Teams

Connected, flexible and real time leader in Employee Experience Management

Incentivized
Jason S BradshawView profile
Chief Customer & Marketing Officer in Corporate at Volkswagen Group Australia (201-500 employees employees)

Pros

  • Speed of implementation.
  • Distribution of results.
  • Data analysis and trend predictions.

Cons

  • Increased 'real time' / 'in the moment' survey styles for employees.

Return on Investment

  • Linked to profit growth.
  • Lower cost to serve through single platform.
  • Lower cost to data management due to core integrations with HRMIS.

Other Software Used

Salesforce Service Cloud, Qualtrics, Adobe Experience Manager