TrustRadius: an HG Insights company

Domo

Score8.3 out of 10

246 Reviews and Ratings

What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

Media

1 / 2

Top Performing Features

  • Single Sign-On (SSO)

    Allows users to use one set of login credentials to access multiple applications

    Category average: 8.5

  • Customizable dashboards

    Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.

    Category average: 8.5

  • Report sharing and collaboration

    Report sharing and collaboration is the ability to easily share reports with others.

    Category average: 8.5

Areas for Improvement

  • Predictive Analytics

    Predictive Analytics is the ability to build forecasting models based on existing data sets.

    Category average: 7.8

  • Themeable User Interface (UI)

    A themeable user interface means that a specific visual them can be applied to it

    Category average: 7.8

  • Customizable Platform (Open Source)

    A customizable, open source API Gateway is a fast and scalable type of API

    Category average: 7.7

Domo tools are very powerful for us

Use Cases and Deployment Scope

Domo in my business processes is very useful in the field of creating reports in visual form. it makes my clients very happy and enthusiastic when I am presenting. Apart from that, Domo also makes it easier for us to create reports and process big data. For us, Domo is a very powerful tool to make things easier for us

Pros

  • In processing reports
  • create a very beautiful dashboard. so our clients really like it
  • In the process of processing data. Domo has many source options for processing data. Such as SQL, Postgres and others
  • Speed ​​in processing data. Domo is very fast when processing data

Cons

  • SSO usage. I don't understand how to use SSO so it took quite a long time
  • I think Domo mobile is cool. but for some reason my device feels slow so I mostly use my MacBook
  • In my opinion, the responsive display is good, but there are a few cases where the display on the client screen at a certain resolution has a messy chart

Return on Investment

  • Our clients are satisfied with the graphic display
  • The difficulty is that when there are new employees, we have to re-train in using Domo
  • On our internal side, Domo has become a weapon to make our business easier

Usability

Alternatives Considered

GoodData, Zoho Analytics and Metabase

Other Software Used

GoodData, Zoho Analytics, Metabase

Great product. Excellent visualisation of data

Use Cases and Deployment Scope

for reporting of prospective opportunity, ideal customer profiles and usage and financial metrics

Pros

  • transforming data
  • visualising data
  • exploring datasets
  • integrations

Cons

  • transforming data can be difficult
  • some integrations are limited in what can be done

Return on Investment

  • for us we don't need so many users. so the way Domo is licensed, realising ROI is difficult to justify

Usability

Let Managers pull thier own data.

Use Cases and Deployment Scope

We use Domo to be able to connect to our databases at a high level and with a much lower code level pull out reports and dashboard-style information in a way that requires no to barely any code/input to use so a non-IT person can use the program to access the Database to get the information they need to make Business Decisions without needing to learn Sybase or SQL to do so.

Pros

  • Automatic Reports
  • Dashboard Information Display
  • Cards

Cons

  • It would be great if our package had an AI component to allow the programming of new Dashboard items on the fly.
  • It would be great if our package would directly integrate with the outlook app on the iphone instead of needing to download the Domo app, but it can email and recieve PDF documents.
  • It would be great if our package could faclilitate a preview mode where we could obscure data we wanted to in order to allow access without allowing access.(The charts are accurate enough you could guess if you screenshot and counted pixels)

Return on Investment

  • Domo has definitly paid for itself by freeing up people to do what they need to do instead of regenerating reports.

Alternatives Considered

Rocket

Other Software Used

Atera, Microsoft Teams, vMDM

Domo visualizes data from multiple systems in a cohesive manner

Use Cases and Deployment Scope

We collect information from multiple systems, including Work Management, Accounting, Excel, and proprietary Databases. We display the information for employee consumption, project statusing, and decision making.

We encourage our workers with updates to progress on our Key Success Indicators.

We produce project status charts using a feature-rich visualization tool, rather than the limited tools found in our individual applications.

Pros

  • Demonstrate progress towards Key Success Indicators
  • Present Data Visualizations sourced from disparate software systems
  • Reduce the number of private Excel databases

Cons

  • It is easy for me to create a visualization and then forget I created it.
  • When I created Domo visualizations, I kept up with the methods and tools every day. My role changed. I use Domo less and I forget all I might create with it.

Return on Investment

  • When executives have funding decisions to make, they may quickly access the information Dashboards customized to fit their needs.
  • Reduced training costs as employees learn to visualize in Domo rather than learning five different tools.
  • Less lost information as we don't have personal data spreadsheets lost on laptops.

Other Software Used

monday.com, Slack, Canva

It's a Truly Outstanding Analytics Platform!

Use Cases and Deployment Scope

It helps us understand the information behind the surface. You are well known that Excel can only display so much information. We no longer have to constantly collect and input all of our data by hand. In addition, we can now manipulate and visualize our data in ways that were before unimaginable. It has incredible analytic capabilities, which have improved our ability to use internal data for strategic decision making, especially in the areas of commerce and finance. It is the perfect software for us. Domo user interface is elegant and easy to understand.

Pros

  • Domo allows us to easily and quickly create visually appealing dashboards that aggregate and show information from a wide variety of sources.
  • The nicest part is that it automatically creates a chart that makes use of a variety of different metrics.
  • It's a powerful tool with a top-notch report generator.

Cons

  • The colours are awful, and the charts and other components are more difficult to work with than those in Power BI and similar programmes.
  • It's not always possible to pinpoint an issue with the SQL in a single sentence.
  • The visual aids may need some improvement, but other than that, everything else is great and runs well.

Return on Investment

  • It's saving a lot of time and quality of work.
  • Domo is easy to understand software that's save a lot of energy to understand the features.

Alternatives Considered

Looker, Qlik Sense and Tableau CRM

Other Software Used

TIBCO Spotfire, MicroStrategy Analytics, iFusion Analytics