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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domo

    Score8.5 out of 10
    N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A

    Looker

    Score8.5 out of 10
    N/ALooker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
    Pricing
    DomoLooker
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DomoLooker
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    DomoLooker
    Considered Both Products
    Domo
    Chose Domo
    Domo is by far the industry leader. Other tools/platforms have unique strengths, but from an overall perspective, Domo is the most versatile and does an exceptional job in all areas. This is critical when it comes to "scale". A BI project may start with a siloed scope, but as …
    Incentivized
    Chose Domo
    Domo is the only one truly all-in-one platform. For example, at the time of assessment (mid-end 2016), Tableau didn't have alert feature off the shelf,
    Domo is the only one with powerful mobile apps, no other even come close.
    Domo not only has alert feature but it's also …
    Incentivized
    Google
    Chose Looker
    Tableau did not have the customization that we were told it had, and it was expensive. Domo looks promising, but is also expensive so we haven't purchased it (we may in the future). Google Sheets was very basic and did fine for what it was, but we needed something a bit more …
    Incentivized
    Chose Looker
    Mode & Chartio require user to write SQL. Looker – Looker has very powerful data modeling layer – LookML that allows data engineers to abstract end users away from the complexity of underlying data (and SQL). End users can perform analysis by selecting dimensions, measures, …
    Incentivized
    Chose Looker
    Looker is a free tool to use on the basic level, which can't really compare apples to apples since all of the other services are paid services. Looker already has a leg up because of that. The other platforms definitely have more features and capabilities off the bat because it …
    Incentivized
    Chose Looker
    I think working on Looker could be hard, but in performance, it can easily overtake Wave and Zoho Reports. The flexibility of the system and it being super fast makes Looker a standalone from other similar software.
    Incentivized
    Chose Looker
    I considered Looker along with RJ Metrics and Domo. The other platforms seemed to be offering much more of a service-focused offering, with fees that would likely scale quite high without certainty. Looker is focused on more of a product-driven approach and would be a good fit …
    Incentivized
    Chose Looker
    I think Looker is easier to use than Business Objects, Domo, Pentaho and Tableau. Tableau offers better visualizations than Looker but the overall package in Looker is better.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    98%
    Would buy again
    60 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    98%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    96%
    Implementation went as expected
    48 Answers
    Features
    DomoLooker
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Domo and Looker
    Feature
    Domo
    8.8
    71 Ratings
    8% above category average
    Looker
    8.5
    116 Ratings
    4% above category average
    Pixel Perfect reports8.549 Ratings8.195 Ratings
    Customizable dashboards9.471 Ratings9.0115 Ratings
    Report Formatting Templates8.564 Ratings8.499 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Domo and Looker
    Feature
    Domo
    8.6
    70 Ratings
    7% above category average
    Looker
    8.5
    116 Ratings
    5% above category average
    Drill-down analysis8.069 Ratings8.2112 Ratings
    Formatting capabilities8.068 Ratings7.9114 Ratings
    Integration with R or other statistical packages9.01 Ratings8.947 Ratings
    Report sharing and collaboration9.470 Ratings9.2116 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Domo and Looker
    Feature
    Domo
    8.2
    68 Ratings
    1% below category average
    Looker
    8.9
    112 Ratings
    7% above category average
    Publish to Web9.453 Ratings8.494 Ratings
    Publish to PDF8.055 Ratings9.1100 Ratings
    Report Versioning7.01 Ratings8.775 Ratings
    Report Delivery Scheduling8.564 Ratings9.297 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Domo and Looker
    Feature
    Domo
    8.3
    69 Ratings
    4% above category average
    Looker
    7.0
    113 Ratings
    13% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.069 Ratings8.2109 Ratings
    Location Analytics / Geographic Visualization8.963 Ratings8.297 Ratings
    Predictive Analytics7.01 Ratings4.66 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Domo and Looker
    Feature
    Domo
    8.8
    70 Ratings
    4% above category average
    Looker
    8.3
    112 Ratings
    2% below category average
    Multi-User Support (named login)9.067 Ratings8.7106 Ratings
    Role-Based Security Model8.664 Ratings8.293 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.068 Ratings8.2106 Ratings
    Report-Level Access Control8.53 Ratings8.245 Ratings
    Single Sign-On (SSO)10.01 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Domo and Looker
    Feature
    Domo
    8.0
    62 Ratings
    2% above category average
    Looker
    6.3
    84 Ratings
    22% below category average
    Responsive Design for Web Access7.160 Ratings7.681 Ratings
    Mobile Application7.551 Ratings5.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.559 Ratings7.575 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Domo and Looker
    Feature
    Domo
    7.7
    1 Ratings
    1% below category average
    Looker
    -
    Ratings
    REST API8.01 Ratings00 Ratings
    Javascript API8.01 Ratings00 Ratings
    iFrames8.01 Ratings00 Ratings
    Java API8.01 Ratings00 Ratings
    Themeable User Interface (UI)7.01 Ratings00 Ratings
    Customizable Platform (Open Source)7.01 Ratings00 Ratings
    Best Alternatives
    DomoLooker
    Small Businesses
    Cyfe
    Score8.8 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DomoLooker
    Likelihood to Recommend
    10.0
    (74 ratings)
    8.7
    (117 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.5
    (7 ratings)
    Usability
    8.0
    (35 ratings)
    8.8
    (12 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.2
    (14 ratings)
    8.8
    (14 ratings)
    Implementation Rating
    9.1
    (21 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    8.2
    (35 ratings)
    8.5
    (51 ratings)
    Data Sources
    8.3
    (35 ratings)
    7.3
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    7.5
    (6 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DomoLooker
    Likelihood to Recommend
    Domo
    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Read full review
    Google
    Looker is ideal if you are heavily invested in Google Services, particularly marketing related services, and you with to quickly create reporting dashboards for that data. It gets more difficult when you try to tie in data from other services, and I would not use this were I already using BI package - it is not anywhere near as well supported or as widely known as some of its major competitors, but what it does do, it does do well.
    Incentivized
    Read full review
    Pros
    Domo
    • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
    • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
    • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
    • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
    Incentivized
    Read full review
    Google
    • Show visited pages - sessions, pageviews - which programs are viewed the most.
    • Displays session source/medium views to see where users are coming from.
    • It shows the video titles, URLs, and event counts so we can monitor the performance of our videos.
    • It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement.
    • Our clients like to see the top pages visited for a month.
    • I like the drop-and-drag approach, and building charts is a little easier than it was before.
    Incentivized
    Read full review
    Cons
    Domo
    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    Incentivized
    Read full review
    Google
    • I wish I could get more granular in the Google ad data, such as down to the campaign type, instead of having to see only all campaigns.
    • The setup can be time-consuming if you're not using the product regularly.
    • Editing the dashboard requires a few logins; I wish it was more seamless.
    Incentivized
    Read full review
    Likelihood to Renew
    Domo
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review
    Google
    I give it this rating because it deems as effective, I am able to complete majority of my tasks using this app. It is very helpful when analyzing the data provided and shown in the app and it's just overall a great app for Operational use, despite the small hiccups it has (live data).
    Incentivized
    Read full review
    Usability
    Domo
    The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
    Incentivized
    Read full review
    Google
    Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
    Incentivized
    Read full review
    Reliability and Availability
    Domo
    No answers on this topic
    Google
    No objections
    Incentivized
    Read full review
    Performance
    Domo
    No answers on this topic
    Google
    Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
    Incentivized
    Read full review
    Support Rating
    Domo
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Incentivized
    Read full review
    Google
    Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
    Incentivized
    Read full review
    Implementation Rating
    Domo
    It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
    Incentivized
    Read full review
    Google
    Very satisfied, easy to implement
    Incentivized
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    Alternatives Considered
    Domo
    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Incentivized
    Read full review
    Google
    Looker Studio, you can easily report on data from various sources without programming. Looker Studio is available at no charge for creators and report viewers. Enterprise customers who upgrade to Looker Studio Pro will receive support and expanded administrative features, including team content management. So it's good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Domo
    No answers on this topic
    Google
    Perfect price to performance
    Incentivized
    Read full review
    Return on Investment
    Domo
    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Incentivized
    Read full review
    Google
    • Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability
    • To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical.
    • Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points.
    Incentivized
    Read full review
    ScreenShots

    Domo Screenshots

    Product screenshotProduct screenshot

    Looker Screenshots

    Screenshot of a Looker dashboard with a geo chart.