Domo Reviews and Ratings

Rating: 8.3 out of 10

Score

8.3 out of 10

Community insights

TrustRadius Insights for Domo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Valuable Tool: Users find Domo to be a valuable tool that provides useful data quickly and easily. Some reviewers have stated that Domo allows them to generate easy-to-read reports and share them with a wide range of stakeholders. The ability to export data in multiple formats is also appreciated by users, as it enables them to customize the information they need for different applications or uses.

User-Friendly Interface: The user interface of Domo is easy to understand and navigate, making it user-friendly. Many users have mentioned that they appreciate the seamless connectivity with other software and data sources, which enables efficient communication among users and spreads information to different teams. Additionally, the capability of connecting multiple platforms makes it easier for users to access and aggregate information from various sources.

Powerful Data Visualization: Domo offers a powerful report generator that automatically creates charts using different metrics, making it a top-notch tool for data visualization. Several reviewers have expressed their satisfaction with the flexibility of Domo, as it allows them to build once, modify, reuse, and avoid repetitive tasks. Furthermore, the centralized platform provided by Domo where all data is stored has been praised by users for giving them access to all their data in one place.

Reviews

75 Reviews

Domo tools are very powerful for us

Rating: 10 out of 10

Incentivized

February 25, 2025

Use Cases and Deployment Scope

Domo in my business processes is very useful in the field of creating reports in visual form. it makes my clients very happy and enthusiastic when I am presenting. Apart from that, Domo also makes it easier for us to create reports and process big data. For us, Domo is a very powerful tool to make things easier for us

Pros

In processing reports
create a very beautiful dashboard. so our clients really like it
In the process of processing data. Domo has many source options for processing data. Such as SQL, Postgres and others
Speed in processing data. Domo is very fast when processing data

Cons

SSO usage. I don't understand how to use SSO so it took quite a long time
I think Domo mobile is cool. but for some reason my device feels slow so I mostly use my MacBook
In my opinion, the responsive display is good, but there are a few cases where the display on the client screen at a certain resolution has a messy chart

Likelihood to Recommend

In my case Domo acts as a bridge between data and clients. Our company always processes large amounts of data and must display it in the form of reports or dashboards. We often encounter cases where large data from clients is difficult to process due to limited features. But with Domo, all big data can be displayed optimally and in detail, which is what makes us like Domo

Giri Purnama

Fullstack Developer in Information Technology at Logicnesia (1-10 employees)

Vetted Review

1 year of experience

Great product. Excellent visualisation of data

Rating: 10 out of 10

Incentivized

July 8, 2024

Use Cases and Deployment Scope

for reporting of prospective opportunity, ideal customer profiles and usage and financial metrics

Pros

transforming data
visualising data
exploring datasets
integrations

Cons

transforming data can be difficult
some integrations are limited in what can be done

Likelihood to Recommend

For our company, it was perfect for ingesting product usage data and providing insight to our internal teams in a live report. It has also been very good for analysing financial and billing data to understand our company performance in terms of sales and billing.

It was difficult however to access some usage data, due to the inefficient connector to our billing platform

Verified User

Administrator in Information Technology (11-50 employees)

Vetted Review

3 years of experience

Let Managers pull thier own data.

Rating: 10 out of 10

Incentivized

June 25, 2024

Use Cases and Deployment Scope

We use Domo to be able to connect to our databases at a high level and with a much lower code level pull out reports and dashboard-style information in a way that requires no to barely any code/input to use so a non-IT person can use the program to access the Database to get the information they need to make Business Decisions without needing to learn Sybase or SQL to do so.

Pros

Automatic Reports
Dashboard Information Display
Cards

Cons

It would be great if our package had an AI component to allow the programming of new Dashboard items on the fly.
It would be great if our package would directly integrate with the outlook app on the iphone instead of needing to download the Domo app, but it can email and recieve PDF documents.
It would be great if our package could faclilitate a preview mode where we could obscure data we wanted to in order to allow access without allowing access.(The charts are accurate enough you could guess if you screenshot and counted pixels)

Likelihood to Recommend

If your executive team members need up-to-date information and are constantly hounding the finance/management team for data so they can make decisions in a time-critical fashion, you have found that pulling those reports and emailing them has become someone's full-time job. Domo can free that person up to do their actual job and the Reports that are being generated in the variety of methods could be generated by Domo on demand with minimal (potentially automatic) inputs from the executive team. Less appropriate would be if you need to generate list data for import/export. You already know SQL/Sybase, are logged in to every DB, have appropriate access to both databases and need to transfer some lists directly. Management does not want you to export to your local computer before importing to the other database.

Sean Muller

Information Technology Security Manager in Information Technology at Paraco Gas Corporation (501-1000 employees)

Vetted Review

5 years of experience

View profile

Domo visualizes data from multiple systems in a cohesive manner

Rating: 9 out of 10

Incentivized

February 15, 2024

Use Cases and Deployment Scope

We collect information from multiple systems, including Work Management, Accounting, Excel, and proprietary Databases. We display the information for employee consumption, project statusing, and decision making.

We encourage our workers with updates to progress on our Key Success Indicators.

We produce project status charts using a feature-rich visualization tool, rather than the limited tools found in our individual applications.

Pros

Demonstrate progress towards Key Success Indicators
Present Data Visualizations sourced from disparate software systems
Reduce the number of private Excel databases

Cons

It is easy for me to create a visualization and then forget I created it.
When I created Domo visualizations, I kept up with the methods and tools every day. My role changed. I use Domo less and I forget all I might create with it.

Likelihood to Recommend

Produce progress visualizations for software tools which have limited tools of their own.

Enable executives to learn one visualization tool instead of learning five.

Create person-specific information Dashboards which deliver the truth in a manner that fits the person's learning style.

Sir Patrick Harrell

Program Manager in Marketing at The Seed Company (201-500 employees)

Vetted Review

4 years of experience

It's a Truly Outstanding Analytics Platform!

Rating: 8 out of 10

Incentivized

March 21, 2023

Use Cases and Deployment Scope

It helps us understand the information behind the surface. You are well known that Excel can only display so much information. We no longer have to constantly collect and input all of our data by hand. In addition, we can now manipulate and visualize our data in ways that were before unimaginable. It has incredible analytic capabilities, which have improved our ability to use internal data for strategic decision making, especially in the areas of commerce and finance. It is the perfect software for us. Domo user interface is elegant and easy to understand.

Pros

Domo allows us to easily and quickly create visually appealing dashboards that aggregate and show information from a wide variety of sources.
The nicest part is that it automatically creates a chart that makes use of a variety of different metrics.
It's a powerful tool with a top-notch report generator.

Cons

The colours are awful, and the charts and other components are more difficult to work with than those in Power BI and similar programmes.
It's not always possible to pinpoint an issue with the SQL in a single sentence.
The visual aids may need some improvement, but other than that, everything else is great and runs well.

Likelihood to Recommend

The best feature has been having all of our reporting and visualization needs met in one place rather than switching back and forth between many platforms to get the big picture of our sales activities. Domo's strongest suit is its unified environment for data collection, processing, visualization, and analysis. There are no starter plans available, and the price is quite high. The platform is too expensive for most businesses, and the developers are constantly adding new capabilities that aren't part of the base offering. Otherwise, it is mind-blowing tool.

Rajeev Saxena

Account Executive in Information Technology at FUSIONARTS SOLUTIONS (OPC) PVT. LTD. (1-10 employees)

Vetted Review

1 year of experience

View profile

Dominate your Data with DOMO!

Rating: 10 out of 10

Incentivized

January 25, 2022

Use Cases and Deployment Scope

We use Domo to visualise the information in our databases in a smart way; information pulled out from google analytics, traffic on our website, stats about our product, and personal/group trackers that we set up to record KPIs and/or progress reports, which we then sync to Domo to create cards.

Pros

Interactive platform.
Connectivity with other apps.
Collaborative work.
Easy to manage data visualisation.
Built-in formula/code editor (Beast Mode) to enhance chart creation.

Cons

At first, it is hard to get a hang of some of the more complex charts such as gauges. The guides are ok but hard to follow along and are just blocks and blocks of text. More interactive videos would be helpful to support the already existing material.

Likelihood to Recommend

I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.

Nastassja Rodriguez

CRM Data Lead at Studee (51-200 employees)

Vetted Review

1 year of experience

View profile

Domo: finally a data tool that's easy to use!

Rating: 10 out of 10

Incentivized

December 9, 2021

Use Cases and Deployment Scope

Domo has been a fantastic tool for us and enables us to get customer and order data out of silos so that we can see the full customer journey. I was surprised that I was able to start creating cards the first time I used it: there was no need for in-depth training or practice. It's intuitive and easy to understand.

Pros

Connects with other apps.
Enables data visualization.
Provides insight into customer behavior.

Cons

Wish all of our users could have an account.

Likelihood to Recommend

I have used Domo to track order information, locate spikes and trends, and gauge how well my team is performing.

Verified User

Director in Customer Service (201-500 employees)

Vetted Review

3 years of experience

Domo is good

Rating: 9 out of 10

Incentivized

August 10, 2021

Use Cases and Deployment Scope

Domo is used among a few departments. In Credit department, we use Domo to illustrate each strategic account overall impact. Seeing visual charts to report on our productivity has been very useful for focusing our attention on accounts in high reserve. Other teams use domo to evaluate product trends and shipping trends. My primary use is for key accounts. The problems Domo addresses is providing a visual chart is more valuable to the team and management than me showcasing just a list of numbers. The charts help tell a better story.

Pros

Making bar graphs, the ability to choose the date points for each axis.
Making pie charts, having multiple options for visuals.
Reporting trends and seeing the data as it progresses over time.
User friendly, Domo offers lots of modules to learn the program.

Cons

Domo at first can be an little overwhelming with all its capabilities, I would advise maybe a tutorial starting with smaller options with lower data points.
The Domo university isn't very user friendly. I tried to sign up for modules and it was very glitchy.
I feel I learned more by just playing around in Domo rather than sitting through the Domo university

Likelihood to Recommend

Maybe in a smaller office it might not be of value, but for larger businesses it would be of value. A smaller company might be able to know their business more than a large graph could tell. A larger corporation that monitors large quantities of data and high volume orders, Domo would be a good fit.

Cristina McGregor

Credit Applications Specialist Mass Merchant in Finance and Accounting at TaylorMade (501-1000 employees)

Vetted Review

1 year of experience

King of the hill but comes at a price

Rating: 10 out of 10

Incentivized

May 21, 2021

Use Cases and Deployment Scope

We use Domo across several areas of our business. The main area we use is for our Sales team to track their sales KPIs and monitor their pipeline.

Pros

The end user experience within Domo is exceptional. The UI and metrics and clean and easy to read while also being very versatile and useful.
The platform is very easy to navigate and find the dashboards that you need.
The mobile app is the best in the industry. If you need a good mobile experience for your users, Domo is hands-down the way to go.

Cons

BI is all about data accuracy. I'm not sure what they deal is but there have been some data inconsistency on our Sales dashboards which has caused us to often not fully trust the numbers being displayed. This could be fully on our side and how we are pulling the data but it's worth mentioning.
I think Buzz is a gimmick. No one ever uses it. If we need to communicate with do it over Slack. I don't find it very valuable to have a communication tool within the BI platform. Maybe other businesses like it but it just gets in the way for me.
It is very expensive which often puts it on the chopping block when we are looking to cut costs.

Likelihood to Recommend

If your business is committed to embedding BI into your culture, Domo is worth the price. The end-user experience makes it a joy to use when you need to monitor your metrics. It's a very powerful platform with endless capabilities. If you have a team that can learn the system, set it up, and maintain it then it will bring massive value to your business.

Verified User

Engineer in Sales (1001-5000 employees)

Vetted Review

1 year of experience

Domo helps to dictate business strategy and make better decisions.

Rating: 8 out of 10

Incentivized

May 8, 2021

Use Cases and Deployment Scope

Domo is being used by our organization to manage and analyze our data at anytime, including on the go. This helps us to make better business decisions and pivot any of our business strategy at any point. It helps us not have to make decisions based on our thoughts, and rather on actual data.

Pros

The interface is easy to understand and use.
Monitor company data on the go at any time.
CRM data and web analytics.

Cons

The cost of the software is pretty high.
Not as visually appealing as other software out there.
I wish they sped up the process of rolling out new features.

Likelihood to Recommend

I would definitely recommend getting this software. It is useful for almost any business out there, especially sales organizations so they can look at and improve their pipeline.

Greg Alder

Account Executive in Marketing at GayTravel (11-50 employees)

Vetted Review

1 year of experience

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Reviews and Ratings

Let Managers pull thier own data.

Rating: 10 out of 10

Incentivized

June 25, 2024

Use Cases and Deployment Scope

Pros

Automatic Reports
Dashboard Information Display
Cards

Cons

It would be great if our package had an AI component to allow the programming of new Dashboard items on the fly.
It would be great if our package would directly integrate with the outlook app on the iphone instead of needing to download the Domo app, but it can email and recieve PDF documents.
It would be great if our package could faclilitate a preview mode where we could obscure data we wanted to in order to allow access without allowing access.(The charts are accurate enough you could guess if you screenshot and counted pixels)

Likelihood to Recommend

Sean Muller

Information Technology Security Manager in Information Technology at Paraco Gas Corporation (501-1000 employees)

Vetted Review

5 years of experience

View profile