Cisco ThousandEyes

According to TrustRadius reviews, Digital Experience Monitoring (DEM) is a practice that involves proactively monitoring networks and applications to ensure a smooth user experience. Reviewers use Cisco ThousandEyes for DEM to gain real-time visibility and valuable insights into their IT environment. Key activities include synthetic testing, measuring transactions over time, and monitoring inbound applications. The primary goal is to identify and troubleshoot issues quickly, often before users report them, which helps reduce troubleshooting time and save engineering resources. This comprehensive monitoring provides network path visibility for both internal and external services, ultimately helping IT teams fix problems faster.

Based on TrustRadius reviews, Internet Intelligence and Network Observability with Cisco ThousandEyes means gaining real-time visibility and valuable insights into network and application performance. Reviewers describe its main purpose as proactive monitoring and significantly faster troubleshooting. For IT operations, this translates to increased efficiency, with reviewers noting saved engineering time and the ability to find and fix issues quickly across internal, ISP, and SaaS environments. The ultimate benefit highlighted by users is an improved end-user experience, as the platform helps identify problems before customers are impacted. Some reviewers also mention using synthetic testing to measure performance.