Cisco ThousandEyes FAQ Detail

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218 Reviews and Ratings

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What is Internet Intelligence and Network Observability?

33 citations from LLM engines

Based on TrustRadius reviews, Internet Intelligence and Network Observability with Cisco ThousandEyes means gaining real-time visibility and valuable insights into network and application performance. Reviewers describe its main purpose as proactive monitoring and significantly faster troubleshooting. For IT operations, this translates to increased efficiency, with reviewers noting saved engineering time and the ability to find and fix issues quickly across internal, ISP, and SaaS environments. The ultimate benefit highlighted by users is an improved end-user experience, as the platform helps identify problems before customers are impacted. Some reviewers also mention using synthetic testing to measure performance.

Prompt Questions

  • what is the main purpose of network observability tools for large enterprises managing hybrid and cloud infrastructure

  • what exactly is internet intelligence and how does it benefit it operations and application performance management

Real-Time Visibility and Monitoring

3 mentions

Reviewers define network observability as gaining real-time visibility and valuable insights into network paths. It is…

Reviewers define network observability as gaining real-time visibility and valuable insights into network paths. It is used for the continuous monitoring of networks and applications, both inbound and across the internet.

Network path visibility
Verified user in Financial Services (1001-5000 employees)View Full review
Monitoring inbound applictions
Verified user in Financial Services (1001-5000 employees)View Full review
Monitoring applications
Verified user in Financial Services (1001-5000 employees)View Full review
It gives a real time visibility and valuable insights.
Verified user in Retail (1001-5000 employees)View Full review

Accelerated Troubleshooting

4 mentions

A primary benefit highlighted in reviews is accelerated troubleshooting. The tool helps teams find issues quickly, redu…

A primary benefit highlighted in reviews is accelerated troubleshooting. The tool helps teams find issues quickly, reducing the time it takes to resolve problems with internal systems, ISPs, and SaaS providers.

Helped find issues wuickly
Verified user in Financial Services (1001-5000 employees)View Full review
Less time to troubleshoot
Verified user in Computer & Network Security (1-10 employees)View Full review
Reduced troubleshooting time
Verified user in Government Administration (1001-5000 employees)View Full review
Network troubleshooting both internally and externally (ISP/SaaS facing)
Verified user in Financial Services (1001-5000 employees)View Full review

Increased Operational Efficiency

4 mentions

According to reviewers, the enhanced observability saves engineering time and can reduce the number of staff needed for…

According to reviewers, the enhanced observability saves engineering time and can reduce the number of staff needed for certain tasks. It helps operations teams monitor, identify, and solve problems more effectively.

Requires fewer people to handle tasks
Verified user in Computer & Network Security (1-10 employees)View Full review
Engineering time saved through better observability
Verified user in Financial Services (1001-5000 employees)View Full review
We use in every day trying to help the operation team to identify problems and helps develop our team solve them
Verified user in Retail (1001-5000 employees)View Full review
ThousandEyes is used to monitor the network, we well as troubleshoot any issues.
Verified user in Government Administration (1001-5000 employees)View Full review

Improved End-User Experience

2 mentions

Ultimately, reviewers use the platform to measure and improve the end-user experience. It enables them to proactively r…

Ultimately, reviewers use the platform to measure and improve the end-user experience. It enables them to proactively report issues before users are affected, ensuring a smoother experience for customers.

Measure end user experience and report issue before users call in the issue.
Verified user in Financial Services (1001-5000 employees)View Full review
Our connectivity team stays sharp to fix problems fast and ensures as smooth experience for our customers.
Verified user in Retail (1001-5000 employees)View Full review

Synthetic Testing and Measurement

2 mentions

Reviewers mention synthetic testing and transaction measurements as a specific method used to achieve network observabi…

Reviewers mention synthetic testing and transaction measurements as a specific method used to achieve network observability and proactively measure performance over time.

Synthetic testing
Verified user in Financial Services (1001-5000 employees)View Full review
Synthetic transaction measurements over time
Verified user in Financial Services (1001-5000 employees)View Full review

Tool Consolidation

1 mention

One reviewer noted that the product is an invaluable tool that consolidates the functions of many other products into a…

One reviewer noted that the product is an invaluable tool that consolidates the functions of many other products into a single platform.

It has proven to be an invaluable tool that wraps many other products into one clean setup.
Verified user in Government Administration (1001-5000 employees)View Full review

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