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Checkout.com

Score8.5 out of 10

88 Reviews and Ratings

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What is Checkout.com?

Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.

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Categories & Use Cases

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Checkout.com Key Features

Learn about the best (and worst!) features Checkout.com has to offer, as determined by TrustRadius' reviewers.
Based on 88 ratings of Checkout.com's features
View all Checkout.com features

Top Performing Features

  • API or SDK

    Tools to interact with payment gateway code

    Category average: 7.8

  • Global Support

    Supports many currencies and languages

    Category average: 7.3

  • Recurring Payment Support

    Ability to support subscriptions and recurring payments

    Category average: 7.4

Areas for Improvement

  • Billing and Invoicing Support

    Billing a client for work done

    Category average: 7.3

  • Payment Form Acceptance

    Ability to accept many different forms of payment

    Category average: 7.2

  • Fraud Detection

    Ability to detect fraudulent transactions while allowing legitimate transactions

    Category average: 7.1

Who Buys & Uses Checkout.com

Checkout.com Reviews

What users are saying about Checkout.com.
View all Checkout.com reviews

Paysend Acquiring.

Incentivized
James Cresswell
Head of Partnerships at PAYSEND PLC (51-200 employees employees)

Use Cases and Deployment Scope

Paysend uses Checkout to acquire Various payment methods, such as Visa, Mastercard, and Giropay. This acquisition acts as funding for remittances, which are processed via Payment. Paysend uses Checkout.com in markets without direct scheme access, such as the US. Additionally, we plan to use Payouts from our US entity to Visa and Mastercard.

Pros

  • Customer Success.
  • Value Added Service.
  • Industry Expertise.

Cons

  • More Markets Globally.

Return on Investment

  • We utilize Checkout to deal with transactions with certain issuers due to the superior acceptance rates.
  • Checkout supported the growth of our EU business to become a 1.4bn per year volume.
  • We have seen a 4% uplift in acceptance in the US since adopting IA.

Alternatives Considered

Worldpay from FIS and Nuvei

Other Software Used

Onfido, Plaid

Checkout review.

Incentivized
Ankur TyagiView profile
Full Stack Engineer in Engineering at ThePower Business School (51-200 employees employees)

Use Cases and Deployment Scope

We use it for our payment needs. It helps us receive payments via cards and payment links. The integration helps us receive and manage payments without any hassle.

Pros

  • Manage payments.
  • Reports.
  • The API services are very good.
  • The documentation is really helpful.

Cons

  • The support team sometimes does not reply.
  • The new checkout platform is missing some features that the old platform used to have, like a section to see a list of all the associated cards of any customer.

Return on Investment

  • the acceptance rate has improved.
  • Payout reports are helpful.
  • the support team is helpful.

Other Software Used

Braintree, a PayPal service, dLocal

Check this Out.

Incentivized
Amos Odhav
Financial Crime Investigator in Legal at Luno (1001-5000 employees employees)

Use Cases and Deployment Scope

Checkout is our primary payment provider for debit and credit card deposits in the EU, UK, and Australia. This gives us an alternative to SEPA deposits and one that allows us to build more attractive products on top of them (for instance, subscription services, which don't work functionally with SEPA deposits but are really easy with cards).

Pros

  • Payment Recon.
  • Refunds
  • Chargeback Handling.
  • Fraud Detection.
  • Customer Service.

Cons

  • Need to add pre-arbitrations and arbitrations to the portal directly.
  • Support for deferred debit cards.

Return on Investment

  • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
  • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.

Alternatives Considered

Stripe Payments and Worldpay from FIS

Other Software Used

Slack, Sift Digital Trust & Safety Suite, Geocomply Core

Exemplary quality acquiring

Ivan Ilin
COO at Munzen (11-50 employees employees)

Use Cases and Deployment Scope

We use Checkout.com as one of our primary acquirers to accept payments from users' credit cards (Visa, Mastercard).
For us, as a crypto on-ramp and off-ramp platform, the acceptance rates, settlement period and the fees are the most crucial business parameters.

Pros

  • covers a wide list of countries with high conversion
  • makes settlements T+1
  • offers competitive pricing

Cons

  • KAM response time

Return on Investment

  • margin
  • revenue

Other Software Used

Fireblocks, Kraken, Elliptic

A perfect doubles pairing!

Incentivized
Rahul DasView profile
Director of Payments at LiveScore Group (501-1000 employees employees)

Use Cases and Deployment Scope

Checkout.com is our main card acquirer for LiveScore Bet in multiple markets. Performance has been excellent - improving over the time we've been using them. We've had good success with trying out new technologies with Checkout.com as well - utilising their Risk Engine, Exemptions, Network Tokenisation, Hosted Payment pages etc. As a fully-licensed and responsible betting company, the choice of solid partners is critical to our own success and given the huge importance of Card Payments, the partnership with Checkout.com is particularly valuable.

Pros

  • Card acceptance rates
  • Fair and transparent pricing
  • Good use of new technologies like Network Tokens, Exemptions, Risk Management...
  • Friendly and helpful staff
  • Great, transparent communication of changes coming from the schemes

Cons

  • Custom reporting at times isn't great
  • Working with other acquirers through their gateway isn't generally possible
  • APM coverage is spotty

Return on Investment

  • Slick user journeys, especially using their 'hosted fields' solution.
  • Simple pricing model has meant taking volumes away from other acquirers who seek to boggle
  • Time to market has been as little as a third of the time compared to our other acquirers thanks to their slick onboarding process.

Alternatives Considered

Adyen, Worldpay from FIS, Paysafe and Nuvei

Other Software Used

Nuvei

Checkout.com Alternatives

Products similar to Checkout.com that may also meet your needs.
View all Checkout.com alternatives
Braintree, a PayPal service
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Adyen
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Stripe Payments
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Worldpay from FIS
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